Careers at IVCi

Cisco Field Engineer - IPT Support Specialist

Job ID 643604
Location Hauppauge, NY 11788-4111
Description Cisco Field Engineer - IPT Support Specialist
Develop and implement Cisco UC and Telepresence solutions, approve Sales Engineer designed solutions. Provide engineering support for all IVCi internal and IntelliNet network solutions.

Main Job Functions

  • Implement and support Corporate telephony systems (Cisco IPT) and Cisco Telepresence
  • Advanced Engineering - Implementation, Installation, Planning/Design Cisco UC Solutions for Cisco Voice and Telepresence projects
  • Post Sales implementation / Delivery and could also interact on the Pre-Sales side depending on the individual
  • Develop, document and track project plans/implementations
  • Track and respond to install requests and design solutions
  • Build and expand on IVCi UC lab functionality
  • Attend Certified Training for Telepresence partners
  • Conduct training of New Products Alpha /Beta Testing
  • Provide advanced engineering support for IVCi managed services group

Minimum Requirements

  • Cisco Certified Voice Profession or CCNP Voice certified individual with 2+ years of hands-on Network Engineering and Cisco IPT implementation and support experience.
  • Possess a strong understanding of Cisco/Tandberg, Polycom as well as a working knowledge of routing and switching.
  • Be flexible and professional at all times.

Abilities Preferred

  • Good interpersonal skills. Complete CTS, Polycom / Tandberg / Cisco Voice certifications.
  • Have a strong understanding of Video Conference infrastructure products.
  • Understand of Polycom, Tandberg, and Cisco solutions.
  • Understand networking products such as switches, routers and security appliances.
  • Understand technical concepts such as Quality of Service implementation to support video, voice and data on a converged network.

Click here to apply >

No phone calls, please.


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