Careers at IVCi

Onsite AV Technician

Job ID 542520
Location HAUPPAUGE, NY 11788-4111
Other Location

Onsite AV Technician
The A/V Tech will have experience in the product portfolios and proven ability to maintain and support the following:

  • Cisco/Tandberg & Polycom Products
  • Crestron Products
  • AV conference room configurations


  • The Resident AV Technicians primary responsibility for AV support for the specified office location(s) and conference meeting spaces.
  • AV room preparation
  • AV room pre-meeting testing
  • Launch video calls from Cisco/Tandberg TMS or manually dial video calls in the room where remote launching by IVCi is not available for any reason
  • Adjustments to AV components during meetings
  • Shut down AV components according to SHARED TECHNOLOGIES, INC. processes and procedures
  • Complete Monthly preventative maintenance tasks for AV components in each room (checklist)
  • Assist in support certifications, test and accept for the video end points that reside outside the NSLIJ network
  • Troubleshooting pc based video applications for end users

Skills required:

  • PC literacy, emailing, MS Office portfolio, remote desktop access, internet browser.
  • Knowledge of IP addressing, internet usage and terminology.
  • Video conferencing support knowledge, Gatekeeper registration, e.164 dialing, ISDN H.320 support, VC setup, and optimal configurations.
  • Experienced with pc based video applications.
  • Experience with integrated audio visual conference room configurations and room controls
  • Experience with sharing content through video conferencing equipment
  • Experience with audio, web conferencing and media broadcast streaming applications
  • Understanding of AV wiring, connectors, data wiring (Cat5e), baluns, USB adaptation.
  • Experience with Remedy or similar trouble ticketing systems.

Click here to apply >

No phone calls, please.


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