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IVCi Receives 98% Customer & Support Satisfaction Rating

Hauppauge, NY – December 3, 2014 – IVCi, LLC (www.ivci.com), a leading provider of collaboration services and solutions, today announced the results of an independent study conducted by market research and consulting firm Boston Research Group.  The study, found IVCi’s customer and support rating achieved a 98% score.  A unique list of over 245 customers who received technical support from IVCi from June 2013 through June 2014 was used in this study.   The Boston Research Group uses a unique approach to measuring customer satisfaction utilizing rigorous quality control processes. IVCi has continuously received top customer and support satisfaction ratings over the …

December 3, 2014
IVCi Sales Engineer Achieves Polycom ACE Designation Solidifying Deep Technical Expertise

Hauppauge, NY – November 4, 2014 – IVCi, LLC (www.ivci.com), a leading provider of collaboration services and solutions, is pleased to announce a Sales Engineer (SE) has successfully achieved the Polycom ACE designation.  The program recognizes, incents and rewards System Engineers who allocate the time & effort to master proactive selling of Polycom RealPresence voice, video and content collaboration solutions. The program has three phases: (1) Application / Pre-Requisites (2) Learning & Testing (3) Designation. The deep product, technical and user knowledge required to achieve the ACE designation is tremendously valuable not only to IVCi but also to its customers. When …

November 4, 2014
IVCi Names Kip Bedell Director of PMO (Project Management Office)

Industry veteran to expand successful implementations. Hauppauge, NY – October 9, 2014 – IVCi, LLC (www.ivci.com), a leading provider of collaboration services and solutions, today announced the hire of Kip Bedell as Director of PMO (Project Management Office).  Mr. Bedell will serve as the backbone to the successful project management team at IVCi and brings new efficiencies and solutions to the team.  In this role, he will concentrate on growing the project management team, ensuring successful implementations and further developing our AV implementation process. IVCi has revolutionized the implementation of audio visual solutions, delivering high quality implementations to customers on time and …

October 9, 2014
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