Maintenance Overview

Managed Care

Managed Care On-Site

AV Managed Care On-Site

Active Care

Polycom Maintenance

Cisco (TANDBERG) Maintenance

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Audio Visual Monitoring Service:
Active Care

Active Care is a managed service for video conferencing systems and audio visual collaboration rooms. It ensures video conferencing and collaboration rooms are functioning properly by actively monitoring the equipment and identifying any potential issues. If an issue is identified our support team is automatically notified and will begin the troubleshooting process. Preventative maintenance alerts along with monthly reports highlighting system usage and more are also sent to a designated point of contact.

Active Care is ideal for organizations that frequently use video conferencing or collaboration rooms and depend on the equipment’s reliability and functionality. It consists of options, one that focuses solely on the video conferencing system and another for entire collaboration rooms.

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PDF File Icon Active Care Brochure

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For video conferencing solution pricing or additional information regarding Active Care, please call us at 1-800-224-7083, or click here to have an IVCi Representative contact you.

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