Bank Uses Cisco TelePresence to Connect Customers to Specialists

June 9, 2011, by nparker in Cisco, Telepresence

We’re seeing many interesting applications of Cisco’s TelePresence technology.

Citizens Bank is redefining “robosigning” with a system that allows customers to apply for a loan via video conference and use an electronic pen to put ink to paper in an office hundreds of miles away.

The bank is testing Cisco Systems’ TelePresence equipment at five Bay State branches as a way to speed up transactions between customers and off-site banking specialists.

http://bostonherald.com/business/general/view.bg?articleid=1344132&position=0

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