Public Room Experience is a new service that gives customers access to a world-wide network of over 3000 public video conferencing and telepresence rooms.
Public Room Experience accommodates the frequent requests IVCi receives from clients who need to participate in a video meeting while away from their facility and want the same meeting room experience.
With Public Room Experience customers looking to book a public video conferencing room on their own can utilize IVCi’s web site to check real-time availability of a room and book with any major credit card.. The customer is then provided with all the necessary information about the conference room location, including the number of participants that will fit in the room, the type of equipment installed, and catering options available. When this service is incorporated with IVCi’s Managed Video Experience (MVE), IVCi handles the reservation from start to finish, including testing with the site to ensure excellent call quality prior to the meeting taking place.
Public Room Experience frees users from having to answer questions that are usually asked when setting up a video meeting in a public room, such as what are the bandwidth requirements of the meeting, will IP or ISDN be used, etc. IVCi handles all set up and technical questions for the user.
“The Public Room Experience is part of our full-service approach to unified communications (UC) solutions for our customers,” said IVCi’s CEO Bob Swing. “Our goal is to be there every step of the way for our clients, and to make their video conferencing experience as seamless and worry-free as possible. This new service allows us to serve a segment of the market that been so far been underserved, and we are happy to share our expertise with them because we believe the power of video should be available to all.”
Public Room Experience is a service that can be utilized on its own, or as part of IVCi’s Managed Video Experience.