Mobile Telepresence on the Construction Job

August 7, 2012, by Adam Kaiser in Telepresence

The construction industry has been particularly hard hit by the recession in the last few years. First residential construction slowed then commercial projects started dropping off. Fortunately, like many other segments of the economy, the construction industry is beginning to recover, albeit slowly.

Construction can fall under many different categories. It can consist of building single-family homes one at a time or it could be building out huge housing developments with hundreds of units. On the commercial side, it could be a single office building or a skyscraper full of new offices. Whatever the project at hand is, the process requires many of the same steps. Initial drafting and design, client review, project management, construction, billing, punch lists and more.

Many construction organizations are turning to video conferencing and unified communications solutions to help streamline the process. For many of these organizations, this technology has become another tool in the overall construction of any new project. There are several key areas that are particularly helpful for a construction organization when using video conferencing:

Initial Project Design and Review
During the early phases of any construction project architectural blueprints are created to outline the overall project. These plans are extremely detailed and created by a highly skilled architect. Reviewing these documents used to require in-person meetings or expensive shipping of large document tubes around offices. Now, thanks to high-definition video and document cameras, these plans can no only be reviewed in-depth over video but annotated and revised.

Connect with Remote Construction Sites
It’s not abnormal for a company to have multiple projects in progress across the country and the world. Keeping in touch with multiple sites can become time consuming and cost prohibitive. Video, especially with smartphones and tablets, allows the main office to easily check in with remote teams. Additionally, thanks to the portability of these devices, it is possible to “walk” around a construction site with the PM to review progress and address any potential issues. Video can also be utilized to connect the architect back into the project for any revisions or clarification of a project design.

Customer Review
For home builders working directly with customers it is important to deliver a first class service experience. Customers who are building or renovating a home have a lot of decisions to make. Once they have decided on the layout of their home, they need decide on even the smallest of details like the door knobs! Video kiosks can be setup in model homes to provide customers with additional information and allow them to connect back to the home office as well as any vendors involved. Imagine how powerful it would be if your customer has questions about a particular countertop and you could connect them right to a product expert at the manufacturer!

Within any industry, video conferencing can provide many additional advantages. Travel cost reduction and increases in productivity can be realized across all areas of a construction organization. With a fragile recovery in place, providing the best customer experience and keeping costs down will result in projects that are on time and more profitable.

Additional Resources:
Portable Video Conferencing

Author Page

Adam Kaiser, AVP, Marketing

Adam Kaiser is AVP, Corporate Marketing for IVCi and has five years of experience in the visual collaboration and audio visual industry. Adam has a particular interest in unified communications solutions and interoperability.

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