How UC Solutions Saved My Week

August 24, 2012, by Lisa Avvocato in Unified Communications

The past week I had the pleasure of living down the street from the golf course where the Barclays tournament is being hosted. It was a traffic nightmare as Tiger Woods, Phil Mickelson, Bubba Watson and about 250 other players embarked on my town. Streets were blocked off and I was barricaded in to a so-called “gated community” complete with police checkpoints that required a valid form of ID to enter.

Now, don’t get me wrong, I truly appreciate their concern for our safety and preventing our neighborhood from turning into a parking lot; but this made my commute to work a little difficult to say the least.  Not only did I have to drive 15 minutes out of the way because my normal route was closed; I had to deal with the increased traffic, mass confusion of people and pedestrians everywhere.

After dealing with same madness as I made my way home, the thought of getting up and doing it all over again was nauseating. Then I realized how stupid I was to venture out to the office in the first place as I would work the rest of the week from home because I had the technology.

One of the most frustrating parts of working remotely is not being able to tell if people are available for a quick chat. When you’re in the office, you can peek your head around the corner to see if they’re free; but at home, you’re out of luck.  Or maybe not. Thanks to presence information in our nifty instant messaging application, I can tell if my boss is busy, stepped away for a few minutes or is at his desk anxiously awaiting my call. I was able to quickly touch base on certain projects and have brainstorming sessions on blog topics just as easily as if I was in the office.  It was great!

Later in the week I had a meeting with a couple people from our team. We usually meet in one of the conference rooms but I asked if we could switch to video so I wouldn’t have to trek into the office.  After they agreed, I set up a video meeting straight from Microsoft Outlook which, I would like to add, was easier than trying to reserve a conference room.  The meeting went perfectly, everyone was able to connect and we finished in record time; probably because it’s not as easy to get off topic.

As I went for a jog this morning, much easier since my commute consists of walking down the hall to my office, I realized just how awesome, amazing and lifesaving unified communications solutions are. It’s Friday already and the weekend is almost here.  Over the past three days, I haven’t even felt like I was working from home because I was able to do everything I was able to do at the office.  If I missed human interaction, all I had to do was video one of my coworkers or walk down the street and say hello to the state troopers, park police and code enforcement.  Needless to say, I’ll be happy when this is all over; but, it hasn’t been as bad as I thought it would be.

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