Cisco Collaboration Summit Review

October 19, 2012, by Lisa Avvocato in Cisco, Industry News

This past week people from all over the world attended the Cisco Collaboration Summit for a variety of updates on Cisco’s strategy and product offerings. This year’s theme was Empower, Engage, Innovate. Empower people to make the best use of their workspaces and engage in today’s virtual work environment through mobility, cloud and video. The result is to innovate by discovering new relationships and ideas. Watch the powerful keynote speech along with a case study from Virgin Media here.

The highlight of the keynote speech was a demonstration of the major enhancements to WebEx resulting in a full-scale unified communications solution.

WebEx Meetings, the online meeting application we’ve used for years, still provides an interactive forum for groups to meet and exchange ideas. The major addition to the offering is WebEx Meetings Server. For the first time, an organization can choose to deploy the same WebEx Meetings functionality within their data center on a dedicated server. This allows for greater control and a private cloud implementation.

WebEx Telepresence (formerly Callway) enhances traditional WebEx Meetings with video capabilities. Features include point-to-point video chat or up to nine-way video calling, as well as, a private company directory.

WebEx Messenger provides instant messaging and presence capabilities which includes recommended methods of communications. For example, if a user is on a video call, it will suggest sending an email or leaving a voicemail.

WebEx Social (formerly Quad) provides a social hub within an organization and facilitates collaboration and knowledge sharing. For example, users can type in a project or a question and obtain a list of results. Furthermore, users can seamlessly connect to others within the application from a click of a button.

In a compelling case study, Virgin Media discussed how a combination of these solutions helped enhance both vertical and horizontal collaboration within their organization. Vertical collaboration is enhancing collaboration with the same people users already collaborate with. Horizontal collaboration, on the other hand, creates new opportunities for people to collaborate by expanding the network of people available to collaborate with.

Room based telepresence systems, along with WebEx UC solutions, create a more efficient means of collaboration by connecting a larger and more diverse group of people. The results include increased collaboration along with faster and more agile business decisions.

Additional Resources
Cisco Announces New Cloud Collaboration Capabilities

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