As the times change, the interview process is changing as well. In this case we are talking about video conferencing. Although video conference interviews have not completely replaced face to face interviewing, they are often done at a very important point in the interview process; the first impression. This first impression will help to determine if candidates are an initial good fit for the position or not. As important as it is for the candidate to make a good first impression, it is also very important for you and your organization to come across in a positive and professional manner.
Video interviews can be as effective as an in-person interview but it is very important to understand how the process works so you can conduct these conversations as productively as possible. Here are 10 tips for conducting a high quality video interview.
1. Set Expectations: At the beginning of the interview make sure the interviewee understands the goal of the call and what you would like to get accomplished. Understanding what will take place right from the start will help to ease any jitters the candidate might have with this form of interview.
2. Make interviewee comfortable: In addition to setting expectations up front, do your best to make them feel welcome and comfortable. In most cases the interviewee will become more comfortable as the interview goes on so allow plenty of time. This will also help to avoid any rushing in case of technology issues.
3. Shut off all other technologies: Make sure you turn off all other technology to ensure you are not distracted while interviewing the participant. Hearing email or instant message notifications is not only distracting to you but can be very distracting for the interviewee.
4. Talk Slowly: Video calls can speed up the pace of your words so make sure you take your time when speaking to the interviewee. Sometimes connections can get choppy as well so if that starts to occur make sure to speak slower and repeat when necessary if you are having connection problems.
5. Have high quality equipment: During a video interview, the interviewee should have a high quality picture of you and your team. Try to avoid connecting via wireless for quality purposes and make sure you have a high quality microphone to ensure good audio quality.
6. Keep a clean presentation area: Have a clutter free, well lit area to conduct the interview, just as you would expect the participant to have. Make sure you are facing the camera at an appropriate angle, as this will create a more engaging experience for the participant.
7. Maintain good personal presentation: Along the lines of a clean presentation area, you should also have good personal presentation and conduct. Dress as if you were conducting a face to face interview and present yourself over video in a natural way.
8. Provide instructions ahead of time: Send both interview materials as well as any technology best practices or log-in information in advance to make the interviewee more comfortable and to help avoid any issues ahead of time.
9. Be patient: Understand that not all people are comfortable with technology and some candidates may stumble at first when participating in a video interview. Along the same lines, it is important to realize that technical glitches do happen so try to make the interviewee comfortable if they do.
10. Deliver a virtual handshake: Due to the inability to give a real handshake in a video interview, it is important to deliver a thought out sign off statement indicating that the interview is over. This can be as simple as a “thank you, we will speak soon.”