Category: Collaboration

Unified Communications (UC) solutions, such as Microsoft Lync or Cisco Jabber, are quickly being implemented within organizations to help connect colleagues and foster collaboration. These solutions typically integrate several real-time communication tools such as instant messaging, presence information, telephony, video conferencing, data sharing, and more. Here are some of the top reasons organizations invest in a UC solution: Greater Accessibility: There are many times when people are on a conference call or otherwise engaged and they cannot pick up the telephone or answer a video call. This can be problematic for someone who has a quick question and needs an answer to continue …

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Last week, Cisco announced three new personal collaboration tools at CiscoLive! 2014.  These products are a follow up to the announcements Cisco made at Enterprise Connect earlier this year. Cisco said they wanted to make collaboration simple along with “connect and empower people to engage and accelerate business innovation.” These three new products do just that. The Android-based DX70 and DX80 desktop collaboration devices are redefining how colleagues work and interact by providing access to all the top collaboration tools and applications. The large screens are operated by touch and can provide high-definition audio and video. Plus, the Andriod operating system allows 3rd …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. Video conferencing in the cloud takes business collaboration to new heights. As confidence to deliver services and applications in the cloud gathers pace, Video Conferencing as a Service (VCaaS) is starting to evolve. According to recent research from Wainhouse Research, the number of solutions available in this space has grown drastically, with many based on technology platforms that were not available until 2013. With the rise of VCaaS and video delivered via the cloud, businesses can now take better advantage of video to transform their business without the high price tag. Show …

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Social media is a staple in most consumers’ lives; from staying in touch with geographically dispersed friends and family to garnering recommendations for life’s most important decisions. There are over a billion people using social media every day; whether it’s Facebook, Twitter, Instagram, LinkedIn, or the multitude of other platforms available. This leads to tremendous opportunities for brands to interact with their customers. A couple of months ago Google announced Chromebox, an HD Telepresense solution that is compatible with Google Hangouts – Google’s consumer video solutions. Facebook and Skype also have consumer-type video platforms; with Skype being owned by Microsoft who, …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  New hardware Solutions, New Investment, What Does it Mean to Industry The video collaboration world has reached another interesting inflection point.  The market has shown that there is an experience threshold to deliver effective remote video collaboration – recall the rapid doubling of the video market between 2006 and 2008 when HD video became possible across a range of platforms. It is also clear that high quality experience delivers both dramatic productivity increases as well as significant business growth opportunities. Top 5 Tips to Collect and Protect Tacit Knowledge with Video An organization’s most …

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Heartbleed and Video Conferencing Update

April 18, 2014, by Adam Kaiser in Collaboration

On April 7th the Heartbleed (CVE: 2014-0160) security vulnerability was made public along with a fix. Heartbleed represents a vunerability in the OpenSSL software that provides security for millions of web servers and services across the internet. Many governing bodies and media outlets called the vulnerability one of, if not, the worst security vulnerabilities discovered since the beginning of the internet. As a provider of visual collaboration services, many of which are driven by web services, we wanted to provide a round-up of some of the key announcements and fixes provided by our partners: Cisco Cisco’s security team posted the following article …

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Efficiency. Effectiveness. Productivity. These are staples in any business professional’s life along with any corporation or organization and increasing any of these allows people to accomplish more goals in less time. The benefits are enormous for organizations; from lowering costs to increasing sales, customer service and employee satisfaction. There are always tips and tricks for increasing productivity; in fact a recent article from the Huffington Post discussed 12 habits of productive people which included breaking the chain to email and having a system for getting everything done. But how can organizations as a whole become for efficient? Well, here are our top four …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Benefits of video conferencing include less travel, but it’s not No. 1 For decades, enterprises have turned to video conferencing in large part as a means of reducing business travel expenses. However, a recent survey by Wainhouse Research of 4,700 end users of video conferencing found that the incentives for using video are shifting: 94% noted that the biggest benefit was increased efficiency and productivity; 88% cited increased impact of discussions; and 87% said video expedited decision-making — the same percentage who said it reduced travel. Telework Week Saved Feds 14 …

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For those who have been watching the collaboration industry closely it is hard to not see a multitude of articles and announcements that discuss WebRTC and the latest product to feature the technology. We have blogged extensively about WebRTC in the past but, in short, WebRTC is a web browser standard that enables real-time audio and video directly in the browser without the need for plugins. The standard is still being developed and has not been completely “ratified” by the governing bodies that ensure web based standards are, well, standard. Browser support is not universal (Chrome, Firefox & Opera support …

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Video conferencing is a great tool…when it works. Here are some of the most frequently asked questions for software video clients along with advice on how to fix the issues. Q. What should I do when users I call cannot see me but I can see them? A. The following actions can be taken to try to resolve one‐way video issues: Check to make sure that you have a camera connected to your computer and that it is recognized by the video application. Navigate to Settings in the video application then check the video or video input section. Make sure that the correct video …

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