Category: Collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Benefits of video conferencing include less travel, but it’s not No. 1 For decades, enterprises have turned to video conferencing in large part as a means of reducing business travel expenses. However, a recent survey by Wainhouse Research of 4,700 end users of video conferencing found that the incentives for using video are shifting: 94% noted that the biggest benefit was increased efficiency and productivity; 88% cited increased impact of discussions; and 87% said video expedited decision-making — the same percentage who said it reduced travel. Telework Week Saved Feds 14 …

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For those who have been watching the collaboration industry closely it is hard to not see a multitude of articles and announcements that discuss WebRTC and the latest product to feature the technology. We have blogged extensively about WebRTC in the past but, in short, WebRTC is a web browser standard that enables real-time audio and video directly in the browser without the need for plugins. The standard is still being developed and has not been completely “ratified” by the governing bodies that ensure web based standards are, well, standard. Browser support is not universal (Chrome, Firefox & Opera support …

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Video conferencing is a great tool…when it works. Here are some of the most frequently asked questions for software video clients along with advice on how to fix the issues. Q. What should I do when users I call cannot see me but I can see them? A. The following actions can be taken to try to resolve one‐way video issues: Check to make sure that you have a camera connected to your computer and that it is recognized by the video application. Navigate to Settings in the video application then check the video or video input section. Make sure that the correct video …

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As I boarded my flight home from Orlando last Thursday I sifted through all of the great things I saw while at Enterprise Connect as well as the fantastic customer and partner interaction I had. Enterprise Connect continues to grow in its size and scope and is quickly becoming THE show for unified communications and collaboration. Looking back at all the sessions, keynotes, and vendors there were several key trends that emerged from the show that are worthy of discussion. Lync Domination The adoption of Microsoft Lync as a full unified communications solution continues to accelerate. At IVCi’s booth this year there were …

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Being successful in the market today is very closely related to how well retailers are responding to evolving technology and customer needs. Likewise, how retailers implement these technologies today will play an important role in how they accommodate future technology demands. The retail industry is full of amazing use cases for collaboration technology. The Infographic below explores some of the latest trends in technology used in retail and the types of solutions being utilized. If you’re interested in learning more about collaboration trends in retail and how IVCi can help you implement those technologies, tweet us @IVCiLLC or click here to send us an email.

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. 7 steps to unified comm – and control over mobility services In the three years since passage of the Telework Enhancement Act, government agencies have been spending a significant share of their time and budget to make sure they have what they need to support their exploding mobile workforce. Even so, all too often, agencies have launched mobile and collaboration technologies irregularly and without coordination, largely because new requirements popped up or budget became available. Staying Ahead of the Collaboration Requirements Curve Collaboration applications have a purpose: to bring people together whenever …

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What is Call Control? Call control, by definition, is the process used in communication networks to connect, maintain, route, and terminate connections between endpoints. It is a tool by which organizations can achieve different features or results. What Does Call Control Do? Call control provides intelligent traffic and routing and is required for communication beyond point-to-point IP dialing; meaning you have to remember and then enter a 12 digit IP address to connect over video. Here are the tops ways call control can enhance an organizations collaboration environment: Enable External B2B & B2C Collaboration: Call control provides an easy and secure way to connect …

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What Does an AV Room Consist Of? Part 2

February 24, 2014, by Danielle Downs in Collaboration

In part one of this series we reviewed the 4 core design and technology components that are important for creating an effective AV room including video, audio, control and lighting. Although those are very important aspects of an effective environment, the technology “behind the scenes” is equally as important for creating a quality collaboration experience. Understanding these background components is essential to recognizing what makes an AV room effective as a whole. Wireless Mic Receiver: Used to pick up the signal broadcast by the mic transmitter and change it back into an audio signal. The output of the receiver is electrically identical to …

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B2B Video Conferencing: Then & Now

February 13, 2014, by Lisa Avvocato in Collaboration

Video conferencing is moving from a nice-to-have to an essential business tool. This is, in part, due to the ease of which video solutions have become available along with the removal of many barriers to B2B video calling. Here’s a look at a few of the most prominent obstacles and what has been or is being done to overcome them. A User Friendly Dialing Plan: Placing a call over video used to be a complicated process due to the lack of a universal number system. Users had to remember an IP address, often up to 12 digits with no logical sequence. Today, …

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Tips for Leading a Virtual Team Effectively

February 3, 2014, by Lisa Avvocato in Collaboration

Remote teams are quickly growing in popularity with the acceptance and growing use of telework programs. However, leading a remote team and managing remote team members is far different from traditional teams. There are many things that we take for granted being in an office, especially face time, that need to be specifically addressed for remote teams. In a recent HBR article, Keith Ferrazzi mentions three tips to managing virtual teams. Here are a few others to ensure your remote team members function as well as local team members. Be Available:  Formal weekly status meetings are a must but don’t forget to …

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