Category: Mobility

Have you ever wished for help to pop up right when you needed it? IVCi’s new LiveAssist mobile program is a customer interaction solution providing seamless connectivity from customers to enterprises anywhere and anytime.  It allows customers to conveniently contact representatives via high definition video and voice with a single click over the web. This superior service can be used from any device forming better relationships and exceeding customer expectations.  The application includes features such as screen sharing with co-browsing and annotation activities allowing for an unparalleled customer experience. Imagine receiving virtual help from a customer representative all with one simple …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. Do You Have the Tools to Manage your Video Telehealth Service? For a video telehealth environment, it is critical to offer high-quality, reliable and secure virtual meetings between doctors and patients. The biggest part of this is ensuring there are sufficient network infrastructure resources and capacity available to support the virtual meeting demands for many types of meetings. A Glimpse Into the Future of Mobility The massive growth in mobile use is rippling across every industry. Businesses are increasing wireless speeds to meet employee demand, and thinking more about security with the …

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With many collaboration tools available today and people over-scheduled, virtual events are more popular than ever. However, there are many questions people have when hosting these events. The most common include; how to get people to attend, and how to keep their attention once they join. Here are some tips to help you host a successful virtual event. Build a great landing page When creating a landing page for your event, you first want to ensure that it looks professional. Good design and page layout will make landing page appealing to the eye, easy to navigate for prospective attendees and will increase the chance of registration. …

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As a manager of employees who work remote from company headquarters (where I am based), I am very aware of the challenges of managing remote teams. Perhaps most challenging is to ensure that remote employees are able to maintain the highest level of productivity possible. Maintaining remote employee productivity really begins with recruiting. If you are taking over a team that is already in place you don’t have this luxury but if you are recruiting, here are a few things to consider: Has the candidate previously worked as a remote employee? Does the candidate have an office space or area set aside for …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Cloud Implementations: How to Address the Gotchas CIOs are recognizing that cloud-based applications can be successfully implemented in the context of existing infrastructure and systems. In other words, while it’s certainly an innovative technology, cloud computing doesn’t mean an entirely new way of doing things.  This realization has driven a pragmatic and practical approach to cloud initiatives. Predictions for Unified Communications in 2015, Part 2 Part one of the predictions were around continued growth for IP Telephony and UC endpoints, softphones, VoLTE, and progress on replacing the PSTN with VoIP. Part two will …

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2014 has been another eventful year for collaboration and technology. There have been a few trends in particular that have been top of mind for many. We are going to take a look at a few of these trends and how they have helped shape and promote collaboration.  IoT The concept of everyday objects being connected by a network and having the ability to send and receive data has exploded this year. This is in part due to the continued desire to increase connectedness of people and things as well as the reduced cost of manufacturing wireless, power-efficient chips that are able …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. How Video Conferencing Improves Businesses One of the biggest challenges businesses face today is when workforces, suppliers, and customers are often dispersed over great distances. One must balance the advantages of personal interaction and collaboration while keeping costs under control. The use of online videos is rapidly being adopted for both B2B and customer service use Unleash the Power of Captured Video at Work With a dispersed workforce in an increasingly competitive landscape, valuable data needs to be shared faster and knowledge sharing can no longer be contained to four walls. Experts …

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Working from home can be an employees dream. You have comfort, control and the convenience of no commute. There is also a complete freedom to create an office space that is exactly what you want.Your home office design can drastically affect your mood, productivity and efficiency.With an increasing number of people starting to telecommute, ensuring a productive work environment is becoming more and more important. This does not mean, however, that every person who works from home needs to start ripping down walls and building new offices in their homes, there are a few small but effective design aspects that can …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  3 Ways to Create a Productive Virtual Work Environment As online collaboration tools become increasingly sophisticated, a growing number of virtual companies are learning to take advantage of the global talent marketplace. However, managing a virtual company requires a different mindset — both for employees and employers. Delivering Better Transportation Solutions In a Connected World With Cisco IoE Many transportation systems have been in place for decades.  And, as more and more connections are needed, consolidating these aging and disparate proprietary networks into a single, more powerful IP network that supports the demand …

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Break out from behind your desk, and have your online meeting anywhere through the use of mobile video conferencing! Mobile devices are not only changing the way we have meetings, but changing the way we do business. No matter the number of employees a company holds, the location of the organization or the competitive environment and industry, mobile video conferencing allows you to do more with less. It creates a more personalized interaction, while fostering relationships, on the go. With that said, understanding the vital do’s and don’ts of mobile video conferencing can make or break that relationship and your …

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