Category: Tips & Tricks

Visual collaboration tools are quickly becoming a valuable asset when assisting with emergency preparedness and response facilities by allowing them to be proactive rather than just reactive. With the help of video conferencing, government agencies, police departments and health departments are able to broadcast important information quickly and accurately. Here are a few ways emergency response departments can utilize video collaboration: Early warning messages A major issue that has certainly impacted many areas is the lack of warning before a storm; whether it is a tornado, tsunami or any other kind of major disaster. This lack of warning can result in people not having a sufficient …

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Virtual teams and remote workers are growing in popularity as advancements in technology make it easier than ever to connect. Here at IVCi we fully support telework and virtual teams and I myself am a part of one. I work on Long Island while our Digital Marketing Manager (and my main counterpart) works in Denver. Even with the two hour time difference we’ve managed to develop a great process, a great relationship and most importantly, produce great results. Here are the top 5 things that we find absolutely necessary to enable remote collaboration: Desktop Video Conferencing: Video conferencing is a critical aspect …

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On April 23, 2014 IVCi hosted a webinar that discussed several key steps an organization must take in order to optimize usage and adoption of visual collaboration technologies among their workforce. The webinar featured great content on best practices for identifying and integrating the technology, designing processes and procedures, and rolling out to the end users. SLIDES PRESENTED:  WEBINAR RECORDING:  

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Video conferencing has long been known for reducing travel costs, saving time, and strengthening collaboration within an organization. However, when organizations utilize video conferencing to support customer relationships they have the chance to increase the ROI on their technology investment and boost both new and existing client relationships. There are multiple ways that video conferencing can add value to customer relationships.  Here are a few that stand out; 1. Training: Organizations can use video conferencing to help train customers on the product or service they are purchasing. This can help make the training more efficient and allows the ability to provide face-to-face training …

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The below video resonates with many people as most of us have been on one of those poorly run audio calls. Never knowing who is or isn’t on the call, the constant interruptions, and not knowing who is typing in the background distracting the rest of the group. The good news is replacing these audio calls with video can solve a lot of those challenges.  Here’s how: The Role Call:  Since everyone is on video you can easily see who is currently on the call, who just joined and who is missing. No more distracting bloop bloops! The Annoying Background Noise:  The active …

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As the times change, the interview process is changing as well. In this case we are talking about video conferencing. Although video conference interviews have not completely replaced face to face interviewing, they are often done at a very important point in the interview process; the first impression. This first impression will help to determine if candidates are an initial good fit for the position or not. As important as it is for the candidate to make a good first impression, it is also very important for you and your organization to come across in a positive and professional manner. Video …

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Video conferencing has proven to be a great way to enhance collaboration and increase productivity. In the last few years, video has gained popularity due to technology advancements and ease of use improvements. That said, there are important user elements to keep in mind to ensure a successful video call. Here are five best practices to keep in mind: 1. Lighting: Lighting is one of the most important aspects of a video call and bad lighting can take a good quality to poor quality very quickly. First, make sure there is enough light in the room. If dimly lit, turn more lights …

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I had to work from home yesterday because the baby-sitter called in sick and my wife had an important meeting. I figured it was no big deal because the kids could just play with their toys and then during my back-to-back meetings I could put a movie in to keep them settled. First meeting of the day was a weekly status with my sales manager. We were discussing how to proceed with an important account when my cat Ziggy jumped up and knocked into my camera. I put Ziggy back on the floor, fixed the camera and continued my meeting; but, …

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Video has become a staple in both my professional and personal lives. I find it so much easier to have a conversation face-to-face and simply get annoyed when I have to pick up the phone. Unfortunately, I still meet a lot of people who just don’t seem to love video as much as I do. We’ve already discussed a few excuses in a previous post; including people can spy on me, I cannot multitask and video is creepy. Here are a few more of my favorites: Video is too difficult to use Half of the time I can hear the other person …

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Norm Goes to Japan

July 27, 2012, by Lisa Avvocato in Tips & Tricks

Guess what? We finally closed the Japanese bank deal! It’s been a bumpy ride the past few months but on the bright side I’ve learned how to distinguish between about sixteen different types of hmmms. Let me back up a little. Prior to my first meeting with the bank’s executive team I sat down with my sales manager Tom to discuss our strategy. He explained that business was conducted differently in Eastern cultures than it was in Western cultures. In the first meeting, the initial focus is on establishing a relationship by understanding each other’s needs rather than simply discussing different products …

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