Category: Unified Communications

Unified Communications solutions bring together real-time communication services such as; voice, messaging, presence, video and desktop sharing, essentially integrating all forms of digital communications into one application. Some people believe it is just video calling, or it inserts your voicemail into email, while the application does all of these, it’s not just a single form of communication; it integrates everything into one simple easy to use application. Here are five reasons why you should adopt a unified communications solution, and how it can benefit your organization. Increase Productivity Regardless of the industry, most organizations have multiple locations, where decisions need to be …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  3 Ways to Create a Productive Virtual Work Environment As online collaboration tools become increasingly sophisticated, a growing number of virtual companies are learning to take advantage of the global talent marketplace. However, managing a virtual company requires a different mindset — both for employees and employers. Delivering Better Transportation Solutions In a Connected World With Cisco IoE Many transportation systems have been in place for decades.  And, as more and more connections are needed, consolidating these aging and disparate proprietary networks into a single, more powerful IP network that supports the demand …

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User Experience and Collaboration “Simplicity is the ultimate form of sophistication.” – Leonardo da Vinci With so much discussion around the newest technologies available in video conferencing and collaboration it can be easy to forget about the most important aspect of the technology, users! For collaboration technology to be useful and successful within an organization, the user experience must be addressed first. You can have the latest and greatest conferencing solution become immediately useless if users are unable and unwilling to take advantage of it. Here are some key considerations when evaluating the user side of collaboration technology: Meeting Set-up How easy is it for …

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Microsoft Lync continues to grow in popularity as a unified communications solution for organizations large and small across the world. From its instant messaging and presence to full enterprise voice functionality and video conferencing, countless organizations are seeing the value Lync can provide and are connecting their employees like never before. One particular area of interest in the market is the ability to move Microsoft Lync meetings from purely desktop interactions to room based meetings. The idea of in room collaboration is certainly not dead and teams want to enter a room and have the ability to leverage the very same …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Seven tips for improving your remote meetings The way teams work and collaborate is changing. Consulting, remote workforces and outsourcing are all on the rise. Even if you operate a team that is technically based in the same physical office, it’s becoming more and more common that your clients prefer to communicate in a virtual manner instead of in person due to time constraints. This article includes seven strategies and techniques that will make your next virtual meeting just as effective as its in-person counterpart. How Video Conferencing is More Effective …

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Dynamic changes in technology and the immense amount of information online has shifted control of the buying cycle from the vendor to the customer. Due to this change, marketers and sales people must take responsibility for engaging customers throughout the entire buyers journey. From initial outreach to close, it is important to gain awareness, prove value, and have relevant conversations with prospects. This can help to accelerate the buying process, create trust, and uncover new or other business opportunities. Using visual collaboration solutions to communicate with prospects and customers gives organizations the ability to create value and differentiate themselves from their …

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On June 3rd, 2014 IVCi and Polycom hosted a webinar with Microsoft MVP Jeff Schertz that focused on the impact of Microsoft Lync’s video conferencing function on networks. The webinar featured great content around the technical aspects of utilizing Lync video including: Best practices for bandwidth utilization and planning What customers really see on their network after video has been deployed How Microsoft’s own internal video usage data can reveal the impact a large scale video deployment has on an organization SLIDES PRESENTED:  WEBINAR RECORDING:

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Unified Communications (UC) solutions, such as Microsoft Lync or Cisco Jabber, are quickly being implemented within organizations to help connect colleagues and foster collaboration. These solutions typically integrate several real-time communication tools such as instant messaging, presence information, telephony, video conferencing, data sharing, and more. Here are some of the top reasons organizations invest in a UC solution: Greater Accessibility: There are many times when people are on a conference call or otherwise engaged and they cannot pick up the telephone or answer a video call. This can be problematic for someone who has a quick question and needs an answer to continue …

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Are you thinking about adding video to your Microsoft Lync deployment? Join us for an end-to-end discussion about how Lync utilizes video and what this means for your network. We will discuss bandwidth utilization, planning, and what customers really see on their network after video has been deployed. This webcast will walk through the technical aspects of video and then take a look at how these provide the improved user experience introduced in Lync 2013.  This will lead into deeper discussion of bit rates and what the bandwidth behavior may be across different video calls and conferencing layouts, and then wraps up …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. What’s Standards-Based Video Conferencing Anyway? “Are you currently set up with some sort of standards-based system for video conferencing?” The question itself exemplifies the inability of current players to understand the shift that WebRTC is bringing with it–and here, WebRTC is just a catalyst for a larger industry trend in communications. I have WebRTC on my browser. I’ve got Skype installed and Hangouts as well. Between these three services, do I need any “standards-based system for video conferencing” to talk to anyone? A UC in the Cloud Update Adoption of cloud-based UC …

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