Category: Unified Communications

2014 has been another eventful year for collaboration and technology. There have been a few trends in particular that have been top of mind for many. We are going to take a look at a few of these trends and how they have helped shape and promote collaboration.  IoT The concept of everyday objects being connected by a network and having the ability to send and receive data has exploded this year. This is in part due to the continued desire to increase connectedness of people and things as well as the reduced cost of manufacturing wireless, power-efficient chips that are able …

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Meet Skype for Business

November 21, 2014, by Adam Kaiser in Unified Communications

Last week Microsoft announced that the next version of Lync (presumably Lync 2015) would be re-branded as Skype for Business. Microsoft has been under the gun to make its intentions known with regards to Skype since acquiring the platform for over $8 billion in 2011. So this announcement was expected, although the complete abandonment of the Lync brand is somewhat surprising. In addition to the name change, Lync’s interface is being reworked to more closely match the consumer Skype interface. While this is a marketing announcement at its core, there are a number of interesting implications. Further, Microsoft has recently spoken …

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UC as a Service vs. On Premise

October 22, 2014, by Adam Kaiser in Cisco, Unified Communications

It’s a classic technology debate. The decision to implement a new technology solution as an on-premise deployment or move to a cloud delivered service offered by a service provider. This debate rages on nearly all technology decisions from email implementations to video conferencing and collaboration solutions. For most organizations, Unified Communications implementations include mission critical functions such as voice calling. The decision to move to a cloud consumption model has a lot of areas to consider. Questions around reliability are always raised with cloud services (and in most cases easily addressed) as well as security and the availability of features. Let’s take …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. What’s After UC? As UC spending flattens or falls, IT leaders are increasingly looking for other approaches to improve collaboration. Despite the growing availability, and deployment, of UC solutions, most of the IT leaders, and especially line-of-business personnel that I consult with, tell me that they aren’t really satisfied with their collaboration environment. Meetings still take too long to set up. Documents aren’t readily available. It’s difficult to pick up from where the last meeting ended. Creating team spaces means relying on difficult-to-use document repositories. An Open Office Experiment That Actually …

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Unified Communications solutions bring together real-time communication services such as; voice, messaging, presence, video and desktop sharing, essentially integrating all forms of digital communications into one application. Some people believe it is just video calling, or it inserts your voicemail into email, while the application does all of these, it’s not just a single form of communication; it integrates everything into one simple easy to use application. Here are five reasons why you should adopt a unified communications solution, and how it can benefit your organization. Increase Productivity Regardless of the industry, most organizations have multiple locations, where decisions need to be …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  3 Ways to Create a Productive Virtual Work Environment As online collaboration tools become increasingly sophisticated, a growing number of virtual companies are learning to take advantage of the global talent marketplace. However, managing a virtual company requires a different mindset — both for employees and employers. Delivering Better Transportation Solutions In a Connected World With Cisco IoE Many transportation systems have been in place for decades.  And, as more and more connections are needed, consolidating these aging and disparate proprietary networks into a single, more powerful IP network that supports the demand …

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User Experience and Collaboration “Simplicity is the ultimate form of sophistication.” – Leonardo da Vinci With so much discussion around the newest technologies available in video conferencing and collaboration it can be easy to forget about the most important aspect of the technology, users! For collaboration technology to be useful and successful within an organization, the user experience must be addressed first. You can have the latest and greatest conferencing solution become immediately useless if users are unable and unwilling to take advantage of it. Here are some key considerations when evaluating the user side of collaboration technology: Meeting Set-up How easy is it for …

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Microsoft Lync continues to grow in popularity as a unified communications solution for organizations large and small across the world. From its instant messaging and presence to full enterprise voice functionality and video conferencing, countless organizations are seeing the value Lync can provide and are connecting their employees like never before. One particular area of interest in the market is the ability to move Microsoft Lync meetings from purely desktop interactions to room based meetings. The idea of in room collaboration is certainly not dead and teams want to enter a room and have the ability to leverage the very same …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Seven tips for improving your remote meetings The way teams work and collaborate is changing. Consulting, remote workforces and outsourcing are all on the rise. Even if you operate a team that is technically based in the same physical office, it’s becoming more and more common that your clients prefer to communicate in a virtual manner instead of in person due to time constraints. This article includes seven strategies and techniques that will make your next virtual meeting just as effective as its in-person counterpart. How Video Conferencing is More Effective …

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Dynamic changes in technology and the immense amount of information online has shifted control of the buying cycle from the vendor to the customer. Due to this change, marketers and sales people must take responsibility for engaging customers throughout the entire buyers journey. From initial outreach to close, it is important to gain awareness, prove value, and have relevant conversations with prospects. This can help to accelerate the buying process, create trust, and uncover new or other business opportunities. Using visual collaboration solutions to communicate with prospects and customers gives organizations the ability to create value and differentiate themselves from their …

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