Category: Unified Communications

Unified Communications (UC) solutions, such as Microsoft Lync or Cisco Jabber, are quickly being implemented within organizations to help connect colleagues and foster collaboration. These solutions typically integrate several real-time communication tools such as instant messaging, presence information, telephony, video conferencing, data sharing, and more. Here are some of the top reasons organizations invest in a UC solution: Greater Accessibility: There are many times when people are on a conference call or otherwise engaged and they cannot pick up the telephone or answer a video call. This can be problematic for someone who has a quick question and needs an answer to continue …

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Are you thinking about adding video to your Microsoft Lync deployment? Join us for an end-to-end discussion about how Lync utilizes video and what this means for your network. We will discuss bandwidth utilization, planning, and what customers really see on their network after video has been deployed. This webcast will walk through the technical aspects of video and then take a look at how these provide the improved user experience introduced in Lync 2013.  This will lead into deeper discussion of bit rates and what the bandwidth behavior may be across different video calls and conferencing layouts, and then wraps up …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. What’s Standards-Based Video Conferencing Anyway? “Are you currently set up with some sort of standards-based system for video conferencing?” The question itself exemplifies the inability of current players to understand the shift that WebRTC is bringing with it–and here, WebRTC is just a catalyst for a larger industry trend in communications. I have WebRTC on my browser. I’ve got Skype installed and Hangouts as well. Between these three services, do I need any “standards-based system for video conferencing” to talk to anyone? A UC in the Cloud Update Adoption of cloud-based UC …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  New hardware Solutions, New Investment, What Does it Mean to Industry The video collaboration world has reached another interesting inflection point.  The market has shown that there is an experience threshold to deliver effective remote video collaboration – recall the rapid doubling of the video market between 2006 and 2008 when HD video became possible across a range of platforms. It is also clear that high quality experience delivers both dramatic productivity increases as well as significant business growth opportunities. Top 5 Tips to Collect and Protect Tacit Knowledge with Video An organization’s most …

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Microsoft Lync is an amazing unified communications and visual collaboration tool that continues to see major adoption across all areas of business. However, there are integration challenges with traditional endpoints and other standard-based video systems. Ray Beaulieu, Senior Director of  Network Operations and Infrastructure at Charles River Labs, talks about some of these challenges as well as gives insight on how the Acano solution helped solve these challenges.

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As I boarded my flight home from Orlando last Thursday I sifted through all of the great things I saw while at Enterprise Connect as well as the fantastic customer and partner interaction I had. Enterprise Connect continues to grow in its size and scope and is quickly becoming THE show for unified communications and collaboration. Looking back at all the sessions, keynotes, and vendors there were several key trends that emerged from the show that are worthy of discussion. Lync Domination The adoption of Microsoft Lync as a full unified communications solution continues to accelerate. At IVCi’s booth this year there were …

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Microsoft Lync continues to gain traction as a viable desktop communications solution that encompasses IM, presence, voice, video and more. Millions of users are now using it as a daily tool and millions more are coming on-line every year. One of the challenges with Lync is how to integrate it into the rest of a collaboration environment. Microsoft has done a great job of creating a solution that can incorporate as many users as possible; however, there are limitations in how Lync can speak to solutions from other companies, such as Cisco and Lifesize. As the ubiquity of Lync has increased, …

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Lisa Endlich Heffernan, of the Huffington Post, was recently featured on the Today Show, speaking to how she had many regrets in her life as a working mother and staying home after her third child was born. She felt that she let down all of the women who had come before her to make it possible to attain that “High Powered Career”. “When you leave the fulltime workplace and become a stay-at-home mom, you begin to live in a world of women your own age with kids the same age as your kids and your experiences really narrow as the range of …

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I attended a recent community meeting to hear about a proposed 600-home development to be built on what is now one large open space parcel. One of the concerns raised was the fact the developer had only one entrance to the proposed neighborhood, which would connect to a two-lane road. With a normal ratio of homes to cars, that translates to a lot of cars trying to squeeze into a small space during rush hour. The meeting quickly devolved into a gripe session about the overall state of traffic in the area. My neighborhood has three separate entrances, and it seems …

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Enterprise Connect 2013 has come to a close and what an event it was. This was IVCi’s first year attending and exhibiting at the show and it was a fantastic experience that provided many opportunities for us to connect with our current customers as well as future prospects. In addition, the opportunity to see the latest technology and offerings from our partners was great. The event was jam-packed with great sessions, keynotes, exhibitors, attendees and more. Here is an overview of some of the key takeaways and messages from the event. WebRTC WebRTC (as previously covered here on Collaboration Insight) is a …

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