Category: Unified Communications

Enterprise Connect 2013 has come to a close and what an event it was. This was IVCi’s first year attending and exhibiting at the show and it was a fantastic experience that provided many opportunities for us to connect with our current customers as well as future prospects. In addition, the opportunity to see the latest technology and offerings from our partners was great. The event was jam-packed with great sessions, keynotes, exhibitors, attendees and more. Here is an overview of some of the key takeaways and messages from the event. WebRTC WebRTC (as previously covered here on Collaboration Insight) is a …

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See the future of enterprise communications, listen to thought leaders and comprehensive analysis, attend in-depth technical sessions, and of course stop by Booth #330 to visit IVCi! Enterprise Connect (formerly VoiceCon) is the premiere event and exhibition for all things enterprise communications and collaboration. Sessions cover areas from Unified Communications to Video Conferencing to Social Media. Some of the sessions we are most excited about are Building a UC & Collaboration Roadmap, Building a UC Business Case and Emerging Video Technologies. Click here to view the entire conference schedule as there are a lot of great sessions. In other exciting news, we just …

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In the wake of Hurricane Sandy, now dubbed Superstorm Sandy, many organizations are taking a second look at their business continuity plan. This storm knocked out power to over 90% of Long Island and all of lower Manhattan leaving many businesses vulnerable. New York is a major hub, as well as a headquarters for many corporations so losing power for an extended period of time can have drastic effects throughout an entire corporation. For example, if an organization’s video conferencing and unified communications infrastructure was hosted at a site with zero power, the entire organization would have been unable to use …

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This time last week I was in beautiful Monterey, California at the third annual VCI-Group conference. Today, I am hunkered down in my house anxiously awaiting Hurricane Sandy, aka Frankenstorm, aka The Ring of Evil. As I look outside at the wind and rain that are only going to get much worse I can’t help but think about sunny California. Polycom, Cisco and Vidyo gave keynote speeches each morning of the conference. While they all gave their own take on where the industry was going there was one key theme – convenience. Convenience is what drives adoption and it’s what is …

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Why Unify Your Communications?

September 24, 2012, by Adam Kaiser in Unified Communications

With all the buzz around unified communications including new product releases, features, acquisitions and more, it’s easy to forget the why of UC and how it can benefit an organization. In this series of posts we will examine some of the key areas of UC and what the business benefit can be. For part one click here. Now that we have examined what some of the key features of UC solutions are, it’s important to understand who are the major players in the market and what solutions they offer. While many of these solutions have been on the market for …

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The proliferation of unified communications solutions, such as Microsoft Lync, Cisco Jabber and IBM Sametime, has extended collaboration to employees around the world. These solutions offer many advantages, including ease of use and enhanced mobility; however, they also present a few key challenges including moving the UC experience from the desktop into the conference room. Trying to connect a team of local participants with remote participants can be difficult using a desktop video solution. Crowding around a colleague’s PC gets extremely uncomfortable, not to mention it deteriorates the audio and visual quality of the meeting. On the other hand, having each …

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Why Unify Your Communications?

September 4, 2012, by Adam Kaiser in Unified Communications

With all the buzz around unified communications including new product releases, features, acquisitions and more, it’s easy to forget the why of UC and how it can benefit an organization. In this series of posts we will examine some of the key areas of UC and what the business benefit can be. To understand what UC solutions can do for an organization it is important to understand what features and functions are included in the solutions available today. Some may think of UC as just video conferencing or web conferencing; however, it is a collection of many different technologies that are …

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How UC Solutions Saved My Week

August 24, 2012, by Lisa Avvocato in Unified Communications

The past week I had the pleasure of living down the street from the golf course where the Barclays tournament is being hosted. It was a traffic nightmare as Tiger Woods, Phil Mickelson, Bubba Watson and about 250 other players embarked on my town. Streets were blocked off and I was barricaded in to a so-called “gated community” complete with police checkpoints that required a valid form of ID to enter. Now, don’t get me wrong, I truly appreciate their concern for our safety and preventing our neighborhood from turning into a parking lot; but this made my commute to work …

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“Last year was the worst year we’ve had in the history of disasters.” – Al Berman, Disaster Recovery Institute. That sounds pretty ominous, but what exactly does it mean? Organizations have been facing costly downtime and the frustrating task of getting systems back online and operations up and running in the aftermath of earthquakes, tornadoes, hurricanes and more. A disaster can be as simple as a single building power failure or severe and horrific as the Japanese tsunami. Even if the event is isolated, the after effects can permeate throughout an organization, especially if employees are dispersed and required to collaborate remotely. What’s …

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Social collaboration, a combination of social media, visual collaboration and unified communications, is becoming a significant trend in business today. When used together, these technologies can improve products or processes and ultimately drive true innovation which has a direct impact on a firm’s bottom line. This is the third post in a series discussing the benefits of social collaboration. For part one click here. Today’s global environment is moving at a faster pace than ever. New products and services are continuously being created and modified to adapt to changing consumer and business needs. As a result, organizations need to find …

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