Category: Unified Communications

The ability to communicate effectively is so important for business leaders that top MBA programs are now featuring courses that teach “soft skills,” like how to receive feedback well, speak respectfully to subordinates, and control emotional responses to conflict, according to a recent article in the Wall Street Journal. Although “hard skills” like finance and accounting are important and are included in most MBA programs, these skills become less relevant as employees climb the corporate ladder and start entering management positions. Managing a staff, handling disagreements, and decision making skills are abilities most will learn on the job and not the …

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