Category: Unified Communications

An Information Week survey of four hundred sixty-three business technology professionals found that desktop video conferencing plays an important role in business collaboration and unified communications.  Desktop video conferencing facilitates collaboration and reduces travel costs for those polled, and seeing the success of Skype for consumers has led to greater acceptance of video among business users. IVCi is addressing the increasing use of video conferencing at the desktop in addition to mobile and conference room use by providing an easy way for all types of users to meet, and that is through its MVE service….MVE creates a seamless video experience, no matter what …

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IVCi today announced the results of an independent study conducted by market research and consulting firm Boston Research Group. The study, which was based on IVCi customer experiences from May 2010 to April 2011, found that IVCi had a service and support customer satisfaction rating of 92%. IVCi has received top scores for service and support for each of the last four years that Boston Research Group has surveyed its customers. “We know there is little tolerance for down time in meetings when customers utilize unified communication solutions. Each year we invest heavily in the people, processes and technologies that deliver some …

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A recent report details Cisco’s changes to its enterprise video conferencing line, including major software revamping. Cisco is really focusing on optimizing/simplifying the user experience as companies increase their use of video conferencing and unified communication (UC) technology. Expect to see more good things from Cisco coming soon! http://wallstcheatsheet.com/stocks/cisco-announces-major-changes-in-its-enterprise-videoconferencing.html/

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Polycom continues to demonstrate its commitment to open standards among unified communications solutions with its announcement of  the Polycom RealPresence platform. This new offering includes a comprehensive software infrastructure for universal video collaboration. The Polycom RealPresence Platform (formerly referred to as the Polycom UC Intelligent Core) is the software infrastructure that powers Polycom’s HD telepresence and video solutions. The open-standards approach of the Polycom RealPresence Platform ensures integration with hundreds of unified communications and social networking applications, such as Microsoft Lync 2010, IBM Sametime, and Jive’s social business platform. More here: http://www.www.istockanalyst.com/business/news/5421447/polycom-introduces-realpresence-platform  

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An interesting new offering launched this week in the Visual Collaboration world.  The Blue Jeans Network debuted a cloud based video conferencing service that promises to bring the traditional room based systems of manufacturers such as Polycom, Cisco, and Lifesize together with Skype, Google Talk, and more.  And this is all accomplished over the public internet!  The early buzz is that the service works very well. IVCi welcomes Blue Jeans to the market!

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IVCi has been named to the VAR500 list for the fifth consecutive year.  Look for upcoming press release!

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In another exciting turn of events for our industry, Polycom has announced that it is acquiring HP’s visual collaboration business including Halo, and will become an exclusive partner to HP for telepresence and certain video UC solutions. Also included in press release: Polycom will integrate video applications in HP’s WebOS platform Establishes open video exchange cloud with leading service providers Expands strategic relationships with Microsoft Announces 2-for-1 stock split http://finance.yahoo.com/news/Polycom-Groundbreaking-iw-3458141717.html?x=0&.v=1%20ut:blank

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Although Skype’s target audience has been the consumer market, we believe this acquisition will have ripple effects that will lead to the acceleration of video conferencing use across the enterprise. We believe video conferencing will become ubiquitous as costs continue to come down, quality and ease of use increase, and it is integrated with other communication tools for mobile devices and at the desktop.

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The ability to communicate effectively is so important for business leaders that top MBA programs are now featuring courses that teach “soft skills,” like how to receive feedback well, speak respectfully to subordinates, and control emotional responses to conflict, according to a recent article in the Wall Street Journal. Although “hard skills” like finance and accounting are important and are included in most MBA programs, these skills become less relevant as employees climb the corporate ladder and start entering management positions. Managing a staff, handling disagreements, and decision making skills are abilities most will learn on the job and not the …

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