Category: Use Cases

It seems as though every week there are new announcements around telehealth. There has been an explosion of new companies, technologies and regulations being reported and released, and with this growth comes many questions around how to implement and promote the adoption of telemedicine strategies. When a healthcare organization decides to deploy a telemedicine program, it is imperative to the success of the roll out to ensure adoption by the healthcare providers who will be using it. Simply defining the benefits of telemedicine is not enough to get most clinicians on board. With many providers over-booked and often behind schedule, the …

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The globalization of manufacturing in recent years has given companies the ability to design, build and manage from anywhere in the world. This global distribution, although beneficial in many ways, can also create problems with communication and collaboration if not managed correctly. Implementing various collaboration tools to ensure efficient communication and proper process management is one way organizations can help to alleviate this problem. Collaboration technologies help to improve the visualization of communication and allow people in different facilities to quickly exchange ideas, information, and resolve issues. These tools can also improve production processes and R&D. Check out our infographic to learn more! 

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. Collaboration Tools – Purpose-Built or Integrated, What’s Best? Virtual collaboration is only as good as the tools used.  Originally achieved over stand-alone applications such as conference calls and messaging, we now see virtual collaborative tools integrated into other applications.  There are pros and cons to each approach; the question is really which one is better for your environment. Avoiding the Four Major Mistakes of Video Conferencing Video conferencing has changed the way we collaborate, with that said; make your meetings memorable, for the right reasons.  Remember to turn off applications not to …

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Everyone has experienced a less than ideal situation with customer services at some point in his or her lifetime. With video conferencing technology, many common customer service problems can be eliminated. Video technology has introduced a way for organizations to provide improved support, efficient customer service and increased customer satisfaction. Below are different ways video conferencing technology is helping customer service departments. Personalize Customer Service: An important aspect of customer service is a personal connection with customers. Often customers feel a disconnect when speaking with customer service representatives over the phone due to a lack of face-to-face interaction. On some occasions the representative …

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Video conferencing technology is rapidly changing how non-profit organizations run their programs, events and fundraisers. The growth of the video conferencing industry has allowed organizations to use video to reach out to a larger audience and interact with supporters and the public. Non-profit organizations are also able to use video to organize internal operations, such as volunteer training and keeping supporters involved. Here are several ways that video conferencing is benefitting non-profit organizations: Raise Funds and Awareness It can be very difficult for small organizations to get their name out to the public, especially if they are competing against well-known larger non-profit’s. Video …

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Video conferencing technology has certainly changed the way HR conducts business. One of the main ways being the recruiting process. HR representatives can now connect with people not only in another state, but even another country. With video collaboration, geographic barriers are eliminated and face-to-face meetings can be conducted regardless of the interviewee’s location. Utilizing video technology can save time and money while also being more productive by being able to interview a larger number of applicants more efficiently. Collaboration tools can help expand a company’s reach of candidates and build the best team possible regardless of their location. In …

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Education today is rapidly evolving and changing in order to keep pace with technological advancements and emerging teaching practices. By utilizing tools like video conferencing, educators are able to shrink geographical barriers and expand interaction potential by connecting students to other educators, students or experts regardless of location. Here are some of the most notable ways that video technology has changed the world of education. 1. Collaboration with experts Traditionally, students have been limited to the classroom and any resources they might have. However, with video conferencing, these resources are greatly expanded. With video collaboration technology, experts and other educators outside of the classroom …

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Here at Collaboration Insight we are constantly extolling the benefits of video conferencing and showcasing some really interesting and exciting use cases; anything from advanced telemedicine sessions to connecting manufacturing sites all over the world. Training, however, is one of those uses of video conferencing that has been around since the first VC units began to be available. When it comes to utilizing video for training there are a number of key areas an instructor should focus on in order to achieve a successful session. In addition, the right technology and features can help take a subpar training experience and …

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Image from Love thy Neighbor’s video installation demonstrates the connection to Lecoq’s movement techniques. Image source: Calvacreation.net, © adag Immersive Video Art Installations are adding a special twist to the world of art. Artists are now working with video technology in order to create 3D and interactive pieces that incorporate all of the senses. This kind of art is limitless – its interactive qualities allow an audience to fully immerse themselves in art and have a brand new experience that they never have had before. Artists have learned to take video technology and transform it to create sensational 3D pieces that a …

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Video conferencing has definitely changed the way that companies do business. Today, startups and smaller companies with only a couple locations can operate like a much larger organization by using visual collaboration tools. Video conferencing has removed previous communication barriers and allows teams to stay connected regardless of where they are and in a more personal way than basic audio calls. Here are a few more ways that startups can benefit from using video conferencing: Decreased Travel Costs: One of the most common advantages of video conferencing is reduced travel time and costs. As a start-up, there is often the challenge of lean …

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