Category: Video Conferencing

At any given time there are several different languages being spoken in an emergency room.  Spouses, children, friends or relatives are usually there to interpret; but what happens when an interpreter is not immediately available? Calling one over audio is an option; however, it can get extremely confusing handing phones back and forth while a remote third-party translates.  For the hearing impaired, Video Relay Services are an option; however, according to FCC regulations they are designated for telephone calls only and cannot be used when both hearing and hearing impaired parties are in the same room.  Enter Video Remote Interpreting (VRI); a …

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Health care organizations throughout the world continue to implement telemedicine solutions at a growing rate to help extend the reach of health care. The benefits are enormous, for both the patient and the health care provider: No matter where a patient is located, they can gain access to the specialists they need to diagnose and treat their ailments. A health care provider can check in with patients remotely, helping to reduce costly re-admissions. In an emergency setting, a patient’s specialized needs can be responded to in a quicker, more efficient manner. While the list of benefits is extensive; a major challenge of telemedicine is the economics …

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I spent my childhood in St. Louis, MO and by the time I graduated high school I was ready to leave. I decided to go to college 1200 miles away in Boston and eventually moved to New York where I’ve finally settled down. Now, my best friends and I are all scattered across the country – Denver, Chicago, St. Louis, Phoenix, Washington, DC. We went from seeing each other every day to only during the summers and holidays and now it’s been a few years since we’ve all gotten together as a group. Last year we were talking about getting a group trip together …

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Video conferencing has truly changed the way that people communicate throughout their business and the world. The technology brings people together while providing significant cost savings and productivity gains. But, like any other technology there are always some things to watch out for and some common mistakes or “blunders” that can be made that make you look, well, terrible. Recently I was presenting to our sales team and quickly came face to face with some of the blunders I’ve experience in the past. While I am proud to say that I did not experience all of these in this single meeting, …

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It’s no secret that body language provides visual clues to the people you are speaking to; both positive and negatives signs of approval, engagement, confidence and more. Lately, the importance of body language during a video call has been lost in a sea of texts, emails and phone calls.  It is extremely important to be cognizant of body language during a video call to avoid giving the wrong impression. Body language is a major sign of whether a person is actively engaged in a conversation or words are simply going in one ear and out the other.  Everyone has shouted you’re not listening …

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“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” – Lee Iacocca The Overlooked Benefit of Video As a manager in the marketing department I have the opportunity to oversee a team of people who are all dedicated to helping push the power of video and its advantages across several industries. Part of the marketing process includes coordinating campaigns and messaging across multiple locations. Creative ideas also need to continuously flow back and forth.  As a result, I am on video with several of my remote team members multiple times during the day. What struck …

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Here Today, Here Tomorrow

May 21, 2012, by Lisa Avvocato in Telepresence, Video Conferencing

Using Video to Improve Work/Life Balance on the Road You’re sitting in your hotel room and sigh: another missed baseball game. You start thinking of all the defining moments you’ve missed in your child’s life.  From the first words, to the first day of school, to a straight A’s report card; you can’t help but feel you’re missing out.  Even though travel has been reduced through visual collaboration solutions at work; you still travel frequently because, let’s face it, you can’t do everything over video. Sometimes a firm handshake is necessary to close a deal or unique technical expertise requires your presence.  How can you …

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There are several components that go into designing an optimal collaboration: space, displays, speakers, microphones, video switching, control systems, the list goes on. But what about the lighting; how does it fit into the mix? Believe it or not, room lighting plays a dramatic role in the image quality being displayed to remote conference participants. Amount of Light: Remember, there is such a thing as too much light. Meeting participants do not want to feel like they stepped into an operating room any more than stepping into a romantic restaurant. In addition to being uncomfortable for local participants, too much light can leave remote participants …

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What's My Motivation?

May 17, 2012, by Adam Kaiser in Video Conferencing

“Motivation is the art of getting people to do what you want them to do because they want to do it.” – Dwight D. Eisenhower There are several applications for video conferencing across different industries; manufacturing, healthcare and retail to name a few. There is one use case, however, that is universal throughout any organization, in any industry.  The need to motivate your team.  With so many pressures across the organization, it can be difficult to find the time to provide the motivation that your employees need.  A small initiative can help inspire a team to work through a tough project while a large, company-wide …

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Everyone has been on a video call where one person doesn’t quite realize you can actually see him.  Remember, while you can hide pretty much anything over an audio call; anything you say or do, can and will, be seen by everyone on a video call.  Here are a few tips to avoid being the one everyone talks about after you disconnect.  Know you’re not invisible. While you can get away with propping your feet up on your desk, eating your lunch or rolling your eyes at a long-winded coworker over audio – it is quite noticeable over video.    That said, make …

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