Category: Video Conferencing

“Our industry does not respect tradition – it only respects innovation.”             – Satya Nadella, CEO, Microsoft There is no denying that Microsoft Lync is experiencing explosive growth as a unified communications solution for organizations large and small. From IM and presence to full enterprise voice and HD video conferencing, Lync provides a total communications solution. Last week Microsoft held its 2nd Annual Lync Conference in Las Vegas. This conference nearly doubled in size from 2013 when it was held in San Diego. This massive increase in attendance is a strong endorsement of Lync’s growth and presence in the …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. School Days 2.0: Connected, Borderless, and Highly Inclusive Just as the Internet of Everything is disrupting so many other areas of our lives (not to mention business models), its ever-expanding wave of network connectivity promises to upend education as well. Within the context of learning, the very definition of schools, students, teachers, and classrooms is being challenged. Now, your classroom is wherever you happen to be, and your lessons often take place when you want them How Technology has Changed our Daily Commute Forever Mobile technology and connectivity has, and still is, changing the …

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As advances in technology have made remote healthcare and treatment more accessible, the question of insurance reimbursement for these services continues to be top of mind. In 2012, we featured a post regarding telemedicine reimbursement. In the 18 months since that post was published significant progress has been made in the area. When looking at reimbursement it is important to understand what types of programs and institutions are eligible and what that truly means. At its very core, reimbursement in the telemedicine world requires insurance companies to pay the same fee for telemedicine services that would otherwise be covered with an in-person …

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When the American public learned on Sunday that Osama Bin Laden had been killed by an elite unit of Navy SEALs, the country had much reason to celebrate. Since 9/11 our country has endured the high costs of terrorism that occurred on our soil. Not only did we lose thousands of lives, but New York’s economy lost millions of dollars in 2001 alone. The war on terror has created opportunity costs that are associated with any war – the funds that are allocated to military operations are dollars that are not spent elsewhere, such as on education or health care. Our …

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The proliferation of desktop and mobile video solutions, along with WebRTC, has allowed participants to join a video call virtually anywhere there is an internet connection. However, a poor internet connection can destroy a video conference. Here are a few things you need to know when joining a video call over the internet: Download Speed: Download speed is the amount of bandwidth people have coming to their computer from the Internet. Think of a road coming toward an office; the more lanes it has the more traffic the road can handle. Similarly, the more downstream bandwidth people have the more internet traffic …

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Endpoint Evolution: The Cisco MX300 G2

February 5, 2014, by Adam Kaiser in Cisco, Video Conferencing

When it comes to video conferencing everyone seems to be talking cloud based services and mobility. These are certainly the big trends of the moment but it is important to remember that room based collaboration is not going away. Colleagues still want the ability to grab a conference room and initiate both local collaboration sessions as well as connect to remote participants via video. Back in October at the Cisco Collaboration Summit, several announcements were made regarding Cisco’s video portfolio. The overarching theme was to make collaboration simple. One of the hardware solutions announced was the MX300 G2. This solution is …

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Video is the New Arraignment

January 17, 2014, by Lisa Avvocato in Government, Video Conferencing

Ever wondered what a video arraignment looks like? Well now you can watch as Penelope Soto of Miami, Florida attends her video hearing with Eleventh Judicial Circuit Judge Jorge Rodriguez-Chomat. Video arraignments have been growing in popularity as they present numerous benefits and cost savings for state and local governments. Not only do video arraignments eliminate the need to transport detainees to the courthouse they can speed up the process for traffic violations and other hearings. Municipal courts can utilize video conferencing solutions to help spread out heavy case loads and resolve more tickets in less time. A word of advice though, just …

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Video conferencing has long been known for reducing travel costs, saving time, and strengthening collaboration within an organization. However, when organizations utilize video conferencing to support customer relationships they have the chance to increase the ROI on their technology investment and boost both new and existing client relationships. There are multiple ways that video conferencing can add value to customer relationships.  Here are a few that stand out; 1. Training: Organizations can use video conferencing to help train customers on the product or service they are purchasing. This can help make the training more efficient and allows the ability to provide face-to-face training …

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As video conferencing becomes more and more crucial, the decision goes from whether or not to invest to how should we invest? When it comes to buying video conferencing equipment, leasing or buying are the two main options. Which one is the best option? This all depends on each individual companies requirements, bottom line, and preference. Here is a look at some of the pros and cons of each to help you decide what’s best for your organization. Buying Equipment Pros: 1. Provides more options and increased flexibility since organizations have total control over what they purchase. 2. Endpoints and infrastructure can be customized …

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The below video resonates with many people as most of us have been on one of those poorly run audio calls. Never knowing who is or isn’t on the call, the constant interruptions, and not knowing who is typing in the background distracting the rest of the group. The good news is replacing these audio calls with video can solve a lot of those challenges.  Here’s how: The Role Call:  Since everyone is on video you can easily see who is currently on the call, who just joined and who is missing. No more distracting bloop bloops! The Annoying Background Noise:  The active …

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