This Week In Collaboration

January 24, 2014, by Danielle Downs in Collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. What Next for BYOD? Cisco introduced a BYOD solution to remove some of the burden from IT Departments and provide them with a central point for managing many aspects of the BYOD lifecycle including on-boarding, device profiling, authentication, authorization, offboarding, and self-service management. This all fits in to the recently created industry segment, Mobile Device Management. 4 Productivity Tips for Business Meetings Many people dread meetings and conference calls and according to a Blue Jeans Network survey, 6% of employees have admitted to falling asleep during conference calls. 4 tips for making …

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So Many Clouds, So Little Time

January 22, 2014, by Adam Kaiser in Cloud Services

2013 brought about even higher adoption of cloud based services across nearly every technology industry. From accounting software to streaming music to video conferencing and collaboration, the cloud has clearly come of age. What can be confusing about cloud-based services is the different ways they are deployed both internally and externally. The three types of cloud deployments are public clouds, private clouds and hybrid clouds. To help you understand the differences, here are the definitions and examples of the three types: Public Cloud Public Clouds provide services over the public Internet. These types of clouds provide access to a significant amount of shared …

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Video is the New Arraignment

January 17, 2014, by Lisa Avvocato in Government, Video Conferencing

Ever wondered what a video arraignment looks like? Well now you can watch as Penelope Soto of Miami, Florida attends her video hearing with Eleventh Judicial Circuit Judge Jorge Rodriguez-Chomat. Video arraignments have been growing in popularity as they present numerous benefits and cost savings for state and local governments. Not only do video arraignments eliminate the need to transport detainees to the courthouse they can speed up the process for traffic violations and other hearings. Municipal courts can utilize video conferencing solutions to help spread out heavy case loads and resolve more tickets in less time. A word of advice though, just …

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Video conferencing has long been known for reducing travel costs, saving time, and strengthening collaboration within an organization. However, when organizations utilize video conferencing to support customer relationships they have the chance to increase the ROI on their technology investment and boost both new and existing client relationships. There are multiple ways that video conferencing can add value to customer relationships.  Here are a few that stand out; 1. Training: Organizations can use video conferencing to help train customers on the product or service they are purchasing. This can help make the training more efficient and allows the ability to provide face-to-face training …

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As video conferencing becomes more and more crucial, the decision goes from whether or not to invest to how should we invest? When it comes to buying video conferencing equipment, leasing or buying are the two main options. Which one is the best option? This all depends on each individual companies requirements, bottom line, and preference. Here is a look at some of the pros and cons of each to help you decide what’s best for your organization. Buying Equipment Pros: 1. Provides more options and increased flexibility since organizations have total control over what they purchase. 2. Endpoints and infrastructure can be customized …

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This Week In Collaboration

January 10, 2014, by Danielle Downs in Collaboration

  Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. First Look: Why Banks Should Copy Amazon s Mayday Video Support Financial institutions should take notice of Amazon’s video on-demand customer service feature and think about utilizing a similar service on their mobile and tablet applications. Giving customers the ability to speak to a customer service representative face-to-face from their mobile device or tablet could exponentially improve their users digital experience.  This could not only help customer service but also be further extended as a sales tool when branch personnel help with remote assistance to their customers. Getting Great Audio in a …

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Web Conferencing vs. Video Conferencing

January 8, 2014, by Danielle Downs in Collaboration

Video conferencing and web conferencing are two commonly confused technologies. Traditionally, these two applications were very different. At a very basic level, web conferencing focused on content sharing while video conferencing focused on providing face-to-face interaction. Web conferencing is and was often used for lectures, presentations and webinars for larger groups of people. They were also designed for individuals to easily join from their desktop. Depending on the solution, web conferencing had either two-way audio capabilities or only one-way audio for the presenter. On the other hand, video conferencing was most frequently used for meetings between two different locations. The video conference …

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Corporate New Year’s Resolutions For 2014

January 6, 2014, by Lisa Avvocato in Collaboration

It’s that time of year again, for New Year’s Resolutions. While individuals resolve to eat healthier and stay in touch more with family and friends, organizations can also take this time to establish new company-wide initiatives that not only affect the bottom line but can also motivate and inspire their teams. Here are a few resolutions companies can drive for 2014: Reinforce Green Behavior This can be accomplished is numerous ways such as reducing travel, replacing paper with digital documents or encouraging carpooling among coworkers. It helps to set specific goals such as replacing 10% of business travel with video conferencing or …

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The below video resonates with many people as most of us have been on one of those poorly run audio calls. Never knowing who is or isn’t on the call, the constant interruptions, and not knowing who is typing in the background distracting the rest of the group. The good news is replacing these audio calls with video can solve a lot of those challenges.  Here’s how: The Role Call:  Since everyone is on video you can easily see who is currently on the call, who just joined and who is missing. No more distracting bloop bloops! The Annoying Background Noise:  The active …

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As another year comes to an end it’s time to reflect on the previous year and create new goals for the coming year. Video conferencing has become ever present, cloud services are continuing to grow and collaboration technology is becoming even cooler.  Here is a look at some of our top blog posts from 2013. We hope you enjoyed reading them as much as we enjoyed writing them! Have a wonderful and safe New Year and we’ll see you in 2014! What is Audio Visual Integration? The term “audio visual integration” is used quite a bit by organizations (including IVCi!) to describe the …

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