This Week In Collaboration

January 10, 2014, by Danielle Downs in Collaboration

  Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. First Look: Why Banks Should Copy Amazon s Mayday Video Support Financial institutions should take notice of Amazon’s video on-demand customer service feature and think about utilizing a similar service on their mobile and tablet applications. Giving customers the ability to speak to a customer service representative face-to-face from their mobile device or tablet could exponentially improve their users digital experience.  This could not only help customer service but also be further extended as a sales tool when branch personnel help with remote assistance to their customers. Getting Great Audio in a …

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Web Conferencing vs. Video Conferencing

January 8, 2014, by Danielle Downs in Collaboration

Video conferencing and web conferencing are two commonly confused technologies. Traditionally, these two applications were very different. At a very basic level, web conferencing focused on content sharing while video conferencing focused on providing face-to-face interaction. Web conferencing is and was often used for lectures, presentations and webinars for larger groups of people. They were also designed for individuals to easily join from their desktop. Depending on the solution, web conferencing had either two-way audio capabilities or only one-way audio for the presenter. On the other hand, video conferencing was most frequently used for meetings between two different locations. The video conference …

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Corporate New Year’s Resolutions For 2014

January 6, 2014, by Lisa Avvocato in Collaboration

It’s that time of year again, for New Year’s Resolutions. While individuals resolve to eat healthier and stay in touch more with family and friends, organizations can also take this time to establish new company-wide initiatives that not only affect the bottom line but can also motivate and inspire their teams. Here are a few resolutions companies can drive for 2014: Reinforce Green Behavior This can be accomplished is numerous ways such as reducing travel, replacing paper with digital documents or encouraging carpooling among coworkers. It helps to set specific goals such as replacing 10% of business travel with video conferencing or …

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The below video resonates with many people as most of us have been on one of those poorly run audio calls. Never knowing who is or isn’t on the call, the constant interruptions, and not knowing who is typing in the background distracting the rest of the group. The good news is replacing these audio calls with video can solve a lot of those challenges.  Here’s how: The Role Call:  Since everyone is on video you can easily see who is currently on the call, who just joined and who is missing. No more distracting bloop bloops! The Annoying Background Noise:  The active …

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As another year comes to an end it’s time to reflect on the previous year and create new goals for the coming year. Video conferencing has become ever present, cloud services are continuing to grow and collaboration technology is becoming even cooler.  Here is a look at some of our top blog posts from 2013. We hope you enjoyed reading them as much as we enjoyed writing them! Have a wonderful and safe New Year and we’ll see you in 2014! What is Audio Visual Integration? The term “audio visual integration” is used quite a bit by organizations (including IVCi!) to describe the …

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5 Ways Santa Uses Video Conferencing

December 24, 2013, by Danielle Downs in Collaboration

Santa is officially headed out and is on his way to our homes to leave gifts for everyone all over the globe. While he is away, how does he stay connected to all back at the North Pole? On second thought, how does he stay connected all year round? Well video conferencing plays a big part in Santa’s role as CEO, husband, and global gift giver. Take a look at a few of the ways that Santa uses video collaboration to make his life a little bit easier. Driving Elf Productivity Santa has a demanding job being the CEO of the entire …

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Collaboration: A Year In Review

December 23, 2013, by Danielle Downs in Collaboration

2013 has been another great year for collaboration. A few trends that continue to be at the forefront of innovation include big data, SaaS, Mobility, Content, Social, and Telework. Below we will look back on some of these popular collaboration trends of 2013 and why they continue to help shape collaboration. Domination of SaaS and the “Cloud”: SaaS and the Cloud have continued to influence the IT industry this year. SaaS companies have continued to grow, and many providers of on-premise software and hardware options are now introducing SaaS solutions to both complement existing solutions and give alternative options in order to …

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This Week In Collaboration

December 20, 2013, by Danielle Downs in Collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. Santa’s Special Connections Connected Santa is a program that Cisco Systems has created in which volunteer elves visit hospitals to help make the connection between children and Santa using Cisco Telepresence and Jabber technology. The elves will make a video conference call with Santa so they can have the important conversations about whether they have been good or bad and what is on their wish list. The “must-have” of mobility Mobility is no longer a nice to have in healthcare, it is becoming a necessity and an expectation. Two technologies reviewed in …

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On December 11th, IVCi and Polycom hosted a webinar covering Collaborative Healthcare and its connection to Accountable Care Organizations & EHR Implementations. The session was co-presented by Dr. Deborah Jeffries, Polycom’s Director of US Healthcare and Cheryl Henshaw, Polycom’s Director of Grant Assistance. The session provided some insightful content on applying visual collaboration to patient care as as well as some of the grants available to help fund these initiatives. SLIDES PRESENTED: WEBINAR RECORDING:

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Why Is Interoperability So Important?

December 16, 2013, by Lisa Avvocato in Video Conferencing

Interoperability almost always comes up anytime video conferencing is discussed. But what exactly is interoperability and why is it so important? The definition of interoperability is the ability to make systems and organizations work together (inter-operate). In the video world, it is the ability for two video conferencing systems to connect with each other. For example, a Polycom system is interoperable with any other Polycom system. Or, a standards-based video system is interoperable with any other standards-based video system. However, standards-based video systems do not natively interoperate with consumer desktop clients like Skype or Google Video Chat. So why is interoperability so …

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