How Cloud Videoconferencing Benefits Business

November 25, 2015, by Amanda Jansen in Video Conferencing

  Due to the dynamic nature of the business landscape and the changing needs of organizations, videoconferencing has emerged as the most popular form of communication in the business world. While video conferencing has existed for more than a decade now, we are now feeling its true business benefits. We’re moving from hardware-based videoconferencing to software and service based solutions. Cloud-based videoconferencing has allowed businesses to experience seamless collaboration without having to worry about hardware and infrastructure costs. With an increasing number of businesses opting for cost-effective services managed outside their premises, cloud-based videoconferencing is fast becoming the norm. Several recent studies …

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The benefits of an advanced collaboration solution that combines voice, video, and content are apparent to most business leaders. Polycom’s recent unveiling of their innovative RealPresence Centro and the RealPresence Medialign is a giant step forward in meeting the communication needs of the workplace of the future. The Centro is designed for small groups and classrooms and allows users to gather around in a collaborative circle permitting everyone to be seen and heard regardless of where they are located. The Medialign is an all-in-one collaboration solution for medium to large spaces that can be easily deployed without costly room alterations. …

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It’s human nature for people to get into a routine and resist change – even when switching to something new can be beneficial. This can often be the case when it comes to installing a video collaboration system in your organization. To fully leverage the benefits, you need to overcome obstacles and encourage the use of this game-changing technology. Here are three tips to help drive adoption of your video collaboration installation. Ensure optimal performance It may sound simplistic, but the most important factor when introducing new technology is to make sure it works. Reluctant users sometimes look for reasons not to get …

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At one time or another we’ve all been witness to one of those conference room clashes – two competing meeting groups gathered outside the company conference room debating over a scheduling conflict. This can happen all too often when there’s only one main meeting room. Most companies need a large, well appointed conference room to accommodate major gatherings like board meetings, customer presentations, and company meetings. But as more meetings now involve multiple smaller parties at remote sites and only the main conference room is set up for unified collaboration, scheduling conflicts are becoming more numerous. The solution is establishing a …

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While it’s clear that the proliferation of smartphones and tablets have made businesses increasingly mobile, there’s still a need for physical meeting rooms in most companies. Customers are still going to be on site, teams will periodically meet face to face, and teleconferences still need a home base for those working in the office. Of course the meeting rooms of the future will need to consist of more than white boards, conference phones, and video projectors. To build a truly collaborative experience means leveraging the latest hardware and software technology. But building a superior physical meeting room involves much more than …

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It’s been estimated that by the end of this year there will be 1.3 billion mobile workers. Gartner says that by 2020, 75% of businesses will be considered digital. Forrester forecasts that 43% of US workers will telecommute for some part of the day by 2016, nearly double from 2009. The trend is clear: the workplace of the future will be remote, mobile, and flexible. Despite resistance from some quarters – notably Yahoo and Reddit – this movement is unlikely to change. That means businesses need to figure out how to embrace the inevitable shift to ensure their long-term success. Here are …

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Bring up the topic of customer support service at any gathering and you’re likely to hear a flood of horror stories. Tales abound of misdirected calls, representatives who don’t understand your problem or can’t offer an effective solution, and getting tangled up in a maze of transfers. According to American Express, 78% of consumers have quit on a transaction or not made an intended purchase because of a poor support service experience. Thankfully, advances in technology can help the perception – and reality – of service delivery of any kind. IVCi Managed Care Live Video Assist is an example of how …

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Bring up the topic of customer support service at any gathering and you’re likely to hear a flood of horror stories. Tales abound of misdirected calls, representatives who don’t understand your problem or can’t offer an effective solution, and getting tangled up in a maze of transfers. According to American Express, 78% of consumers have quit on a transaction or not made an intended purchase because of a poor support service experience. Thankfully, advances in technology can help the perception – and reality – of service delivery of any kind. IVCi Managed Care Live Video Assist is an example of how …

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In a world where education has become a necessity, videoconferencing and audio-visual technology are used to assist both teachers and students in a variety of ways. Due to easy accessibility and multiple advantages of using this technology in the classroom, more and more institutions of higher education are adapting videoconferencing technologies to fit their needs. One example of the implementation of this technology in the classroom is the MOOC (Massive Open Online Classroom). This is just one of many ways that video conferencing can assist learning. Here are 5 ways that you can utilize video conferencing in the classroom: 1.Working with People …

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    InfoComm is the largest professional AV trade show in North America, featuring the latest technologies for audio, video, display, projection, lighting and staging, digital signage, conferencing, digital content creation, networking, signal distribution and much more.  Our team at IVCi has been attending Infocomm and demonstrating new technologies for over a decade.  This year we showcased our new and powerful enhancements to our service offering.   We also gave away a Galaxy 4 Tablet and a free trial of our Cloud Service. Have you ever been in need of technical assistants and wished the Tech helping you could be in the same room …

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