A Glossary of Video Conferencing Terms

October 17, 2012, by Adam Kaiser in Video Conferencing

As visual collaboration announcements about new products continue to hit the news it can be somewhat challenging to discern the technical jargon from the user benefit. Nearly all of these announcements refer back to some set of technical terms that may be lauded in the announcement but aren’t fully explained. Below are some key terms and meanings that you might have seen recently. SVC – Scalable Video Coding: Up until now most major video conferencing manufacturers have built their solutions around AVC (Advanced Video Coding). Essentially AVC and SVC are formats of compression technology that allow high definition video to be sent across networks in an …

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Since most people have little to no understanding of legal jargon and legal processes they rely heavily on their attorney to handle things properly. Clients must place a significant amount of faith in their attorney; trusting that he knows what he is doing because it’s impossible to check over his shoulder. For example, at the grocery store you can double check your bill to ensure you were not double charged for items; but how do you know if your lawyer filed the correct paperwork? Law firms rely heavily on building relationships by staying in touch with clients; and face-to-face communication is …

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IBM conducts a biannual study of global CEOs to determine the latest trends in global organizations.  In a HBR chat, Saul Berman and Stephen Hasselmann discuss some of the findings from their recent study. If you have an hour to invest, the recording is well worth the time; otherwise the highlights are available here. The key takeaway from both the study and the chat is the value of connecting employees, partners and customers. Technology is changing rapidly and the advances that result are changing the business and economic landscape for most companies. We are more connected than ever and the most effective …

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Polycom Doubles Down on the Future

October 9, 2012, by Adam Kaiser in Industry News, Polycom

Yesterday Polycom held a press event at NASDAQ to announce a bevy of products and offerings. This event was the culmination of several years of R&D and the announcements signaled Polycom’s strategic direction for the next several years. Specifically, the announcements surrounded room and personal based video conferencing systems, as well as, new software based solutions and cloud offerings. Specific announcements included: Move to SVC Polycom is moving to an open source version of SVC (Scalable Video Coding).  What is particular interesting about this is not only is Polycom gaining the feature benefits of SVC (1080p60, bandwidth scalability, etc), they are also offering up their …

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A New Kind Of Study Group

October 5, 2012, by Lisa Avvocato in Education, Video Conferencing

It’s finally here, the Capstone class that completes the last semester of my MBA. In it, we break up into teams and play a computer simulated game where we compete against each other in a mock business world. At the beginning of the class our professor said, “I would suggest meeting in person, teams that meet over video historically haven’t done very well.” This slightly upset me since I work at a video company and truly believe that teams meeting over video can be just as effective as teams meeting in person. I thought to myself, challenge accepted, and set out …

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Technology can be quite fickle; it’s amazing and life-saving when it works but frustrating and downright annoying when it doesn’t. Whether the unit isn’t powering on, sound isn’t coming out of the speakers or the display is flashing some cryptic message; a support technician is just a phone call away to troubleshoot and diagnose the issue. The day of a help desk technician usually starts with a cup of coffee and a review of the ticketing queue. First up, are any new tickets that have been submitted and a quick review of the issues customers are having. Then, a review of …

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Last week Telework Exchange released “Fly Me to Your Room: Government Video Conferencing Collaboration Report.” This report outlined the benefits of video conferencing and telecommuting that can be realized by the federal government. In the report, the authors interviewed 128 Federal employees in an attempt to understand the value of video within the government. As a prelude to this report, President Obama issued Executive Order 13589 in November of last year that promoted “efficient spending” and one of the key areas mention was Government travel. What’s truly amazing about this is that the federal government spent $15 billion on travel in …

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Tips for Making Meetings More Effective

September 28, 2012, by Lisa Avvocato in Collaboration

We’ve all been there, in that meeting that just seems to drag. You can’t help but look at your phone and think of all the better things you could be doing with your time. The longer you sit, the most frustrated you become as people get off topic and nothing actually seems to get accomplished. Instead of getting annoyed, stop and think, is this dreadful meeting actually your fault? While your initial response might be absolutely not, the more you think about it there’s a slight possibility. Here’s how: You Assume All Meetings Are a Waste of Time If you go into a …

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Telemedicine Meets Friday Night Lights

September 26, 2012, by Lisa Avvocato in Education, Healthcare, Telepresence

Football reigns supreme in our nation; whether it’s the NFL, NCAA, High School or even little league. In many towns, Friday night games are the center of a town’s social activity; and anyone involved with the winning touchdown is considered a hero. It’s no wonder kids are gearing up to play almost as soon as they can walk.  In fact, my nephew has been playing since he was four years old! Unfortunately, repeated hits to the head from high contact sports have spurred a concussion epidemic that spans from football, to hockey, to even wrestling. Multiple concussions can cause brain damage …

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Why Unify Your Communications?

September 24, 2012, by Adam Kaiser in Unified Communications

With all the buzz around unified communications including new product releases, features, acquisitions and more, it’s easy to forget the why of UC and how it can benefit an organization. In this series of posts we will examine some of the key areas of UC and what the business benefit can be. For part one click here. Now that we have examined what some of the key features of UC solutions are, it’s important to understand who are the major players in the market and what solutions they offer. While many of these solutions have been on the market for …

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