Enhance Office Face Time with UC

August 30, 2012, by Lisa Avvocato in Collaboration

Unified communications and visual collaboration solutions have made it easier than ever to work from home.  Remote employees can connect with their boss, collaborate and brainstorm with peers, and drive innovation from the comfort of their couch. However, a recent Forbes article raised and important question. Can working at home hurt your career? It’s a possibility, according to a recent issue of MIT Sloan Management Review which notes that remote employees may receive lower performance reviews, smaller raises and fewer promotions than colleagues who go to the office each day; even if they work just as hard, if not harder.   This is a …

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Professional sports develop a sense of community and create unspoken bonds – or conflicts – between fans and their rivals. Teams vie for the chance to be called the best in the league each year and collect a precious ring. Whether it’s football, hockey, baseball or basketball, telepresence is integrating itself into professional sports as different leagues, team offices and athletes are increasingly using it. Here are a few ways the technology can benefit professional sports teams and leagues. Manage the Team Many professional sports teams are owned by a group of investors rather than a single entity. The group of owners …

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How UC Solutions Saved My Week

August 24, 2012, by Lisa Avvocato in Unified Communications

The past week I had the pleasure of living down the street from the golf course where the Barclays tournament is being hosted. It was a traffic nightmare as Tiger Woods, Phil Mickelson, Bubba Watson and about 250 other players embarked on my town. Streets were blocked off and I was barricaded in to a so-called “gated community” complete with police checkpoints that required a valid form of ID to enter. Now, don’t get me wrong, I truly appreciate their concern for our safety and preventing our neighborhood from turning into a parking lot; but this made my commute to work …

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Behind the Scenes of Collaboration

August 22, 2012, by Lisa Avvocato in Collaboration

If collaboration was so easy, everyone would be doing it and great ideas would grow like flowers on a sunny spring day. Unfortunately, it’s just not that simple and great ideas are not guaranteed; no matter how collaboration tools an organization has in place. In an HBR article, Nilofer Merchant lists “Eight Dangers of Collaboration” which are really roadblocks that need to be overcome. This leads to two truths that must be accepted in order to successfully collaborate.  Ambiguity is inherent Conflict is inevitable.  In most instances where collaboration is needed there is no right answer; multiple plausible options and a few great options …

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As we embark on another school year, many colleges and universities are working feverishly on an engaging curriculum that will prepare students for the fast paced and ever changing “real world” they will enter upon graduation. With video conferencing becoming a staple in today’s business environment, it’s really no surprise that the country’s leading business schools are investing in the technology. Video-enabled classrooms not only introduce students to the technology but allow them to interact with people they otherwise wouldn’t have access to. Remote campuses can connect two video enabled classrooms; allowing enhanced collaboration and group discussions. For example, a classroom in …

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With the Olympics taking place in London this year, many local businesses throughout the city braced themselves for the increase in tourists and potential disruption of daily operations. While the actual totals are still being calculated, the total population of London was expected to expand by a third, with approximately an additional million people using the “Tube” or subway each day. What was normally a 10-15 minute commute to work could take 30- 45 minutes; placing a significant burden on employees and corporations alike. Advanced planning and preparation were needed prior to the Olympic Games to keep corporations and other organizations …

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I had to work from home yesterday because the baby-sitter called in sick and my wife had an important meeting. I figured it was no big deal because the kids could just play with their toys and then during my back-to-back meetings I could put a movie in to keep them settled. First meeting of the day was a weekly status with my sales manager. We were discussing how to proceed with an important account when my cat Ziggy jumped up and knocked into my camera. I put Ziggy back on the floor, fixed the camera and continued my meeting; but, …

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The Exponential Power of Video Conferencing

August 16, 2012, by Lisa Avvocato in Collaboration

I stumbled across an old HBR article the other day called Introducing the Collaboration Curve. Despite the World of Warcraft analogies, it raised a few very interesting points that not only relate to video conferencing but to the value of collaboration itself. The first point the authors discuss is the “network effect” which states the value of a node in a network rises exponentially as more nodes are added to it. Essentially, “the more participants –and interactions between those participants – you add to a carefully designed and nurtured environment, the more the rate of performance improvement goes up.” This makes sense …

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Video conferencing solutions are quickly replacing the frequent high-level meetings that are standard in most organizations. Executive teams typically meet with the managers of different business units or locations to discuss business strategy, profitability and other key deliverables. However, many times these managers are scattered across the globe making frequent in-person meetings costly and time consuming. While video is great for meetings with two to three sites it can be difficult to hold a group meeting with several worldwide sites over a video bridge. In many instances, the active speaker view limits the continuous presence of the remote sites. When the …

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Embrace Conflict for High Performance Teams

August 13, 2012, by Lisa Avvocato in Collaboration

Conflict is a part of everyday life; whether it’s someone cutting you in line at Starbucks, an argument with your spouse about what to eat for dinner, or a disagreement with a co-worker about how to prepare for a zombie attack. In these instances, the conflict isn’t really that big of problem. But, what about disagreements over pricing for a new product or departmental funding? These situations can have major ramifications among team members and some organizations will try to avoid conflict at all costs. But is that healthy? Should conflict be eliminated? In many cases the answer is no, opposing …

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