Collaboration technologies have a myriad of uses including the ability to work together on shared deliverable, meet with customers or prospects, communicate to the masses and much more. These same technologies can also be used to provide services to both internal and external customers.  An area where the tools really shine is with remote IT support services. For anyone who works in corporate America or any organization really, the dreaded call to IT can mean a halt to your productivity and perhaps a loss of important data (always back-up!). For many, these interactions prove to be impersonal and can take up …

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One of the largest challenges an organization faces is finding good talent.  We can find good talent all over the world, just not necessarily where we need them to be.  Offering relocation packages can be expensive as well as a burden on families.  Relocating a family away from home, extend family and children changing schools leaves the family vulnerable to the possibility of being unhappy due to the relocation.   The solution is to implement a telework policy allowing your organization to find the right talent. Some of the benefits that come along with a telework policy are: Improves Employee Satisfaction The rat race …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. Cisco Debuts ‘Project Squared’ Collaboration App The company hopes ease of use and broad integration with the elements of collaboration will drive consumer/BYOD-style adoption by users. The app’s name comes from Rowan Trollope’s edict to his team that the product they were developing had to be not just a little better than existing collaboration apps, but an order of magnitude better. The other crucial imperative was not to create another island of collaboration, but to integrate with the existing tools a user has, to make the whole thing work better. Polycom’s …

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As a manager I have had the opportunity to hire new employees and on-board them into the marketing team here at IVCi. One thing that runs pervasive through our company culture is the use of video conferencing. We “eat our own dog food” and use the very same technology that we are bringing to our customers every day. It is rare for me to use the phone to speak to an IVCi employee or even partner, 9 times out of 10 I am on video. While most employees are IVCi are used to this and enjoy the use of video, new …

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STEP – Sustainable Technology Environments Program was created in 2009 by Infocomm, to be an ecofriendly A/V program, aimed at creating and adding to the informational database of green audio video technologies and best practices.  STEP brings sustainability to the process of planning, designing and operating technology systems while reducing the long term environmental impact from technology.   It does this by providing standards for manufacturers, integrators, architects and consultants to create green sustainable technology systems.   STEP accounts for the energy consumption of information technologies systems and the reduction of raw materials.  It also encourages the use of technologies to make …

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In today’s world of technology, it is hard to find anyone who doesn’t use some sort of gadget or tool in their life. Working in technology, I love any new gadget or service that helps make my life easier or more productive. Because I use so many,  narrowing it down was not an easy task. My choices are based on tools that I use most often, that I believe are reliable, and that help to increase my productivity and efficiency. So without further ado, here are my top 6 picks! iPhone: My iPhone helps keep my connected at any time and from anywhere. …

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With the announcement of the CMS’ new ruling, things have been all a buzz around the topic of telemedicine. With the end of year quickly approaching and next year’s initiatives being hammered out, its important for any healthcare organization to be well versed on what technology is available and how it is improving patient care and healthcare operations. I have scoured through many great articles and news surrounding the topic of telemedicine, here are some of the highlights from this month. Great Articles/Resources From Around The Web: How Mobile Health Is Changing Care Delivery This is a great article showcasing how new mobile health …

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Meet Skype for Business

November 21, 2014, by Adam Kaiser in Unified Communications

Last week Microsoft announced that the next version of Lync (presumably Lync 2015) would be re-branded as Skype for Business. Microsoft has been under the gun to make its intentions known with regards to Skype since acquiring the platform for over $8 billion in 2011. So this announcement was expected, although the complete abandonment of the Lync brand is somewhat surprising. In addition to the name change, Lync’s interface is being reworked to more closely match the consumer Skype interface. While this is a marketing announcement at its core, there are a number of interesting implications. Further, Microsoft has recently spoken …

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Telemedicine solutions are helping to shape the healthcare system by offering innovative ways to provide care, manage care and provide better outcomes for patients. More and more healthcare providers are implementing telemedicine technologies as an extension of clinical care, a way to connect providers with each other and as a means to improve communication between clinicians and patients. The patient continuum of care concept is focused on a tracked and comprehensive array of health services across all levels of care. The use of telemedicine across the continuum can help to provide high quality, comprehensive care, coordinated over time and across services …

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Telework, also known as teleconferencing, telecommuting or just working from home; allows an organization to reduce the expense of natural and economic resources, generating a savings realized by both the organization and the employee.  Some may argue the savings are minimal; however considering the cost savings over multiple years, by the number of employees can be a substantial cost savings and benefit to the environment. According to the EPA, If 5.2 million American’s telecommuted twice per month for one year, it would save 10 million barrels of oil.  Depending on the commute and how the employee commutes, telecommuting 2 days a …

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