It’s more than just bits and bytes In a world where instant messaging, email and online audio meetings reign supreme; shifting an organization’s culture to adopt visual collaboration or unified communication solutions can be extremely challenging.  Implementing a new technology is a significant organizational change that, if underestimated, can produce disappointing results.  There are several key steps an organization must take in order to effectively drive adoption throughout the organization – including properly integrating the technology. This is the second post in a five-part series covering the successful development of a video culture within an organization.  Read part one here. Visual collaboration …

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The New Nonprofit

April 20, 2012, by Adam Kaiser in Video Conferencing

Nonprofit organizations are essential to the U.S. economy, contributing 5.4% to the GDP. According to the National Center for Charitable Statistics, there are over 1.5 million nonprofit organizations based in the United States, each with its own unique mission. Like publicly traded or for-profit entities, the bottom line for nonprofits is the same: the organization must operate with optimal efficiency and achieve its stated goals with the highest return to the stakeholders. To achieve its goals, a nonprofit must address the following challenges that are often present: Locating sources of funding. Marketing the mission and what the nonprofit stands for. Unifying geographically dispersed stakeholders …

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Because the boss said so is not enough! In a world where instant messaging, email and online audio meetings reign supreme; shifting an organization’s culture to adopt visual collaboration or unified communication solutions can be extremely challenging.  Implementing a new technology is a significant organizational change that, if underestimated, can produce disappointing results.  There are several key steps an organization must take in order to effectively drive adoption throughout the organization – starting with executive support and planning. This the first post in a five-part series covering the successful development of a video culture within an organization. Prior to even purchasing video conferencing equipment, senior …

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The finance industry, now recovering from the worst crisis it has faced in decades, still faces challenges that must be addressed in order to ensure stability into the future. Banks and other financial institutions are restoring consumer confidence by cutting business costs, implementing processes to become more efficient, restructuring and consolidating distributed work forces, and undergoing reorganization efforts. IT divisions of banks are embracing leading edge technology, including unified communication (UC) solutions, as part of the effort to address many of these challenges. UC systems utilize integrated visual collaboration, audio conferencing and data sharing capabilities to improve communication among remote parties. UC …

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Why Take Video to the Cloud?

April 2, 2012, by Lisa Avvocato in Cloud Services, Video Conferencing

  A common question among organizations is why they should make the decision to outsource their video conferencing environment to a video services provider.  Steve Jobs provides the best explanation with a whiteboard and a two-by-two grid. To get Apple refocused in 1997, he told his team members that they needed to focus on four great products instead of the random array of devices they were currently producing. He said, “Deciding what not to do is as important as deciding what to do. That’s true for companies, and it’s true for products.” Simply put, using video-as-a-service allows organizations to focus on their …

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On March 29th, IVCi hosted a webinar presented by Aberdeen that focused on understanding the true business benefits of video conferencing and visual collaboration as well as how small to medium business have embraced this technology. Hyoun Park, analyst, offered some compelling data about how SMB organizations have been able to derive significant ROI from their investment and driving usage and adoption. WEBINAR RECORDING: SLIDES PRESENTED:  Video Conferencing for Business Success from IVCi, LLC

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Your company probably ranks its ability to deliver outstanding customer service as an essential part of the business. But how likely is it that your clients are actually experiencing the level of customer service that you want to them to receive? If you are interested in transforming an average customer service experience into a truly exceptional interaction that customers will remember (and keep them coming back), consider implementing a visual collaboration system as part of a unified communications (UC) solution. UC solutions, including video conferencing applications, facilitate face-to-face communication by creating life-like, virtual meetings, and can be an effective way to …

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There can be no dispute about the benefits of training to both employees and the companies they work for. Training helps employees keep up with the latest advances in their trade, makes them feel supported and appreciated, and results in improved job satisfaction. Companies reap the benefits of highly skilled workers and gain a competitive advantage; an effective training program can help differentiate a company from its competitors, giving it an edge. So why aren’t more training programs regularly administered? There are several road blocks that can prevent management from implementing regular training sessions; time and scheduling constraints, cost of securing training personnel, budgeting …

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Video Conferencing adoption continues to accelerate at an amazing pace and organizations throughout the world are taking advantage of this technology to save costs, streamline their business operations, and bring remote teams together like never before. Previous, however, video conferencing was limited to larger organizations with greater budgets and more staff to manage it.  Now as the technology has simplified and the costs associated with getting started have lowered, small to medium businesses can now enjoy these same visual collaboration technologies. Join Aberdeen Analyst Hyoun Park and IVCi on March 29th at 2 PM Eastern at a webinar that will show …

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Frost & Sullivan’s whitepaper, Identifying the Value of Video Collaboration: Critical Steps for Supporting Social Business, analyzes advanced communication and collaboration applications that are changing the way workplaces function in day-to-day operations.  The research finds that through utilizing next generation tools, such as video conferencing, enterprises can expect to bolster the bottom line, cut down on decision periods, reduce costs and boost productivity.  Read more here: http://www.bradenton.com/2012/03/01/3910963/frost-sullivan-video-conferencing.html#storylink=cpy

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