For those who have been watching the collaboration industry closely it is hard to not see a multitude of articles and announcements that discuss WebRTC and the latest product to feature the technology. We have blogged extensively about WebRTC in the past but, in short, WebRTC is a web browser standard that enables real-time audio and video directly in the browser without the need for plugins. The standard is still being developed and has not been completely “ratified” by the governing bodies that ensure web based standards are, well, standard. Browser support is not universal (Chrome, Firefox & Opera support …

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“When organizations embrace collaboration across their workforce, something truly remarkable occurs. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.” In a world where instant messaging, email, and on-line audio meetings reign supreme, shifting an organization’s culture to adopt visual collaboration or unified communications (UC) solutions can be extremely challenging. Implementing a new technology is a significant change in the organization that, if underestimated, can produce disappointing results. Join us for an informative webinar that will cover several key steps an organization must take in order optimize usage and adoption of …

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From healthcare and education to small business and the enterprise, organizations across the globe are beginning to embrace new technologies that are designed to help them reduce their carbon footprint. Not only are these socially responsible decisions good for our environment, they are also good for your financial bottom line. Video conferencing is often an ideal solution for businesses of all sizes looking to enhance collaboration within their organization. How can your business reduce their carbon footprint and benefit from implementing video conferencing? The infographic below explores some of those ways and how video conferencing can assist with “going green”.

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Content continues to be king and as we discuss collaboration and communications, visual content plays a huge role. Real-time interaction on video is the norm and major meetings and announcements are made through the technology. Additionally, users continue to expect to find video content when researching topics, new products, etc. As real-time video has made major advancements, so has the area of recording & streaming. Any video interaction that occurs now can be recorded and made available for immediate playback. This content can be as a simple as a meeting between a few colleagues that a team member was unable to …

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Video conferencing is a great tool…when it works. Here are some of the most frequently asked questions for software video clients along with advice on how to fix the issues. Q. What should I do when users I call cannot see me but I can see them? A. The following actions can be taken to try to resolve one‐way video issues: Check to make sure that you have a camera connected to your computer and that it is recognized by the video application. Navigate to Settings in the video application then check the video or video input section. Make sure that the correct video …

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Microsoft Lync is an amazing unified communications and visual collaboration tool that continues to see major adoption across all areas of business. However, there are integration challenges with traditional endpoints and other standard-based video systems. Ray Beaulieu, Senior Director of  Network Operations and Infrastructure at Charles River Labs, talks about some of these challenges as well as gives insight on how the Acano solution helped solve these challenges.

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As I boarded my flight home from Orlando last Thursday I sifted through all of the great things I saw while at Enterprise Connect as well as the fantastic customer and partner interaction I had. Enterprise Connect continues to grow in its size and scope and is quickly becoming THE show for unified communications and collaboration. Looking back at all the sessions, keynotes, and vendors there were several key trends that emerged from the show that are worthy of discussion. Lync Domination The adoption of Microsoft Lync as a full unified communications solution continues to accelerate. At IVCi’s booth this year there were …

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Big data is one of the biggest trends in enterprise organizations today. Everybody is talking about how it can provide valuable insights and assist organizations in making better business decisions. But what exactly is Big Data? Where do you find it? What can it do?  Let’s start from the beginning: What is Big Data? According to SAS, (along with Wikipedia), “Big Data is a popular term used to describe the exponential growth and availability of data, both structured and unstructured.” Structured data is, in fact, structured data; think of transaction history at retail chain or an error log at a manufacturing plant. …

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Focus groups have been around for years; they provide companies with valuable insights on the viability of products, services, marketing campaigns and more. However, the time, effort and costs associated with holding focus groups have traditionally been high. In order to get the wide range of opinions required, organizations need to hold multiple focus groups across multiple geographic regions. Previously, there was no real way to quickly connect to various demographic & geographic consumers. Enter video conferencing. Organizations can now connect to consumers like never before. Informal chat sessions along with formal focus groups can easily be held with the click of …

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Being successful in the market today is very closely related to how well retailers are responding to evolving technology and customer needs. Likewise, how retailers implement these technologies today will play an important role in how they accommodate future technology demands. The retail industry is full of amazing use cases for collaboration technology. The Infographic below explores some of the latest trends in technology used in retail and the types of solutions being utilized. If you’re interested in learning more about collaboration trends in retail and how IVCi can help you implement those technologies, tweet us @IVCiLLC or click here to send us an email.

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