Heartbleed and Video Conferencing Update

April 18, 2014, by Adam Kaiser in Collaboration

On April 7th the Heartbleed (CVE: 2014-0160) security vulnerability was made public along with a fix. Heartbleed represents a vunerability in the OpenSSL software that provides security for millions of web servers and services across the internet. Many governing bodies and media outlets called the vulnerability one of, if not, the worst security vulnerabilities discovered since the beginning of the internet. As a provider of visual collaboration services, many of which are driven by web services, we wanted to provide a round-up of some of the key announcements and fixes provided by our partners: Cisco Cisco’s security team posted the following article …

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On March 11th, IVCi and Avizia hosted a webinar on the expanding world of telehealth that featured a live demonstration on how different technologies can come together in a real clinical setting. The webinar featured great content on best practices for the adoption of telemedicine along with the expansion of telemedicine into new service lines. SLIDES PRESENTED: WEBINAR RECORDING:

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Efficiency. Effectiveness. Productivity. These are staples in any business professional’s life along with any corporation or organization and increasing any of these allows people to accomplish more goals in less time. The benefits are enormous for organizations; from lowering costs to increasing sales, customer service and employee satisfaction. There are always tips and tricks for increasing productivity; in fact a recent article from the Huffington Post discussed 12 habits of productive people which included breaking the chain to email and having a system for getting everything done. But how can organizations as a whole become for efficient? Well, here are our top four …

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.  Benefits of video conferencing include less travel, but it’s not No. 1 For decades, enterprises have turned to video conferencing in large part as a means of reducing business travel expenses. However, a recent survey by Wainhouse Research of 4,700 end users of video conferencing found that the incentives for using video are shifting: 94% noted that the biggest benefit was increased efficiency and productivity; 88% cited increased impact of discussions; and 87% said video expedited decision-making — the same percentage who said it reduced travel. Telework Week Saved Feds 14 …

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For those who have been watching the collaboration industry closely it is hard to not see a multitude of articles and announcements that discuss WebRTC and the latest product to feature the technology. We have blogged extensively about WebRTC in the past but, in short, WebRTC is a web browser standard that enables real-time audio and video directly in the browser without the need for plugins. The standard is still being developed and has not been completely “ratified” by the governing bodies that ensure web based standards are, well, standard. Browser support is not universal (Chrome, Firefox & Opera support …

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“When organizations embrace collaboration across their workforce, something truly remarkable occurs. Individuals come together with common goals and their collective power can accomplish far greater things than each individual on their own.” In a world where instant messaging, email, and on-line audio meetings reign supreme, shifting an organization’s culture to adopt visual collaboration or unified communications (UC) solutions can be extremely challenging. Implementing a new technology is a significant change in the organization that, if underestimated, can produce disappointing results. Join us for an informative webinar that will cover several key steps an organization must take in order optimize usage and adoption of …

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From healthcare and education to small business and the enterprise, organizations across the globe are beginning to embrace new technologies that are designed to help them reduce their carbon footprint. Not only are these socially responsible decisions good for our environment, they are also good for your financial bottom line. Video conferencing is often an ideal solution for businesses of all sizes looking to enhance collaboration within their organization. How can your business reduce their carbon footprint and benefit from implementing video conferencing? The infographic below explores some of those ways and how video conferencing can assist with “going green”.

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Content continues to be king and as we discuss collaboration and communications, visual content plays a huge role. Real-time interaction on video is the norm and major meetings and announcements are made through the technology. Additionally, users continue to expect to find video content when researching topics, new products, etc. As real-time video has made major advancements, so has the area of recording & streaming. Any video interaction that occurs now can be recorded and made available for immediate playback. This content can be as a simple as a meeting between a few colleagues that a team member was unable to …

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Video conferencing is a great tool…when it works. Here are some of the most frequently asked questions for software video clients along with advice on how to fix the issues. Q. What should I do when users I call cannot see me but I can see them? A. The following actions can be taken to try to resolve one‐way video issues: Check to make sure that you have a camera connected to your computer and that it is recognized by the video application. Navigate to Settings in the video application then check the video or video input section. Make sure that the correct video …

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Microsoft Lync is an amazing unified communications and visual collaboration tool that continues to see major adoption across all areas of business. However, there are integration challenges with traditional endpoints and other standard-based video systems. Ray Beaulieu, Senior Director of  Network Operations and Infrastructure at Charles River Labs, talks about some of these challenges as well as gives insight on how the Acano solution helped solve these challenges.

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