6 Technology Tools I Am Thankful For ow.ly/EWe1b
Call control is the communication process to connect, maintain, route and terminate connections between endpoints. From a video conferencing perspective, it provides intelligent traffic and routing and is required for anything beyond point-to-point IP dialing. For example, call control is necessary to enable B2B, B2C, Mobile and BYOD communication. Additionally, it unifies disparate communication platforms and provides a user friendly dial plan.