IVCi Launches IntelliNet
Managed Conferencing Services

By Andrew W. Davis

The Wainhouse Research Bulletin

12/08/03

IVCi has made a major move, stepping outside its role as a videoconferencing reseller towards a comprehensive set of product and services solutions for its conferencing customers. In the process, the company is also repositioning its IntelliNet brand name from that of a network service to that of a comprehensive set of services. The new offering is dubbed IntelliNet Managed Conferencing Service, IntelliNet MCS®.

IntelliNet MCS® packages videoconferencing, streaming, web conferencing, IP network services, and soon audio conferencing, into three levels of service offerings—an outsourced ASP service, a managed service for equipment hosted on the customer’s premises, and a managed service for equipment co-located at a SAVVIS NOC in the ever-lovely St. Louis. These three options give customers total flexibility to choose the managed service type that makes the most sense for them, given their usage patterns, network costs, capital equipment budgets, and internal technical support resources.

Comments: This is the wave of the future. At the Summit in Boston last year, AGT’s Mike Valletutti and others talked about the challenges ahead for resellers. IVCi is clearly in line with this thinking—that the future is in providing services and solutions to customers, not just boxes. The company’s offering, at least on paper, is one of the most comprehensive IP-based solutions in the industry.

Click here to read more about IntelliNet MCS®—IVCi's Managed Conferencing Services.

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