FOR IMMEDIATE RELEASE
For more information contact: Corporate Marketing at IVCi 631-273-5800
New Survey Demonstrates IVCi's Commitment to Customer Satisfaction
The results of a comprehensive survey of IVCi's audio visual customers indicate 100% of respondents would return to IVCi for their future AV needs.
HAUPPAUGE, NY - August 12, 2010 - IVCi, LLC (www.ivci.com) a leading integrator of high-definition video conferencing solutions, telepresence systems, audio visual equipment, and managed conferencing services, today released the results of a comprehensive customer satisfaction survey of its audio visual (AV) integration customers.
The results of the survey compiled in August 2010 indicate a 94% overall satisfaction rate with IVCi's AV solutions, and 100% of respondents indicated they would turn to IVCi for future AV needs. In addition, IVCi scored high marks on responsiveness, implementation team professionalism, and overall project management.
"I am pleased with the results of this survey, and would like to congratulate our talented AV team for its commitment to customer satisfaction. IVCi strives to provide audio visual solutions that exceed our customers' expectations, and we will use this feedback as a tool to continue to improve our AV integrated services," said Timothy Hennen, senior vice president of AV integration at IVCi.
IVCi's AV expertise includes custom integration with video conferencing and telepresence solutions, and managed conferencing services. Recently The AV department has received accolades for completing innovative designs for video conferencing and telepresence systems.
"The results of our AV survey are incredibly gratifying. Our commitment to service and collaborative technology is what drives IVCi in each and every customer engagement. As good as the results are we will continue to work to improve our ability to provide market leading services and solutions." said IVCi president and founder Bob Swing.
About IVCi
IVCi, LLC (http://www.ivci.com | http://audiovisual.ivci.com) is a leading integrator of managed enterprise collaboration solutions, including high definition video conferencing, telepresence, audio visual systems, and managed conference services. IVCi makes conferencing and audio visual solutions easy to use, easy to manage, and easy to afford.
For additional information regarding IVCi's audio visual and video conferencing solutions call 1-800-224-7083 or e-mail info@ivci.com.
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