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Video Conferencing (VTC) and Telepresence White Paper Archive

Telepresence-enabled Exploration of the Caribbean Region
Ocean Exploration Trust; 10/12

Telepresence capability will enable us to work with partner countries to foster realtime interaction by their research communities and stakeholders, and open opportunities for engaging the next generation of regional scientists. Because of the possibility for live access to field programs, we expect that they will generate broader public support for and interest in exploration of the Caribbean Seas and ocean exploration in general.

The Viability of Large-Scale Personal Video Conferencing Deployments
Andrew W. Davis, Wainhouse Research; 8/12

Over the past few years, personal video conferencing has promised to enter the enterprise mainstream, with laptops, tablets, and phones operating on upgraded networks capable of supporting real-time audio and video communications. Many corporations are looking to embrace personal video conferencing as both a stand-alone application and as part of an overall Unified Communications (UC) deployment because rich media communications can speed decision making, help build stronger teams, and ultimately drive top line revenues as part of a sales strategy.

The Forrester Wave™: Room-Based Videoconferencing, Q3 2012
Forrester Research, Inc.; 8/12

In Forrester's 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision, Teliris, and Vidyo — and researched, analyzed, and scored them. Leaders that emerged have broad product portfolios with deep integration into unified communications (UC) infrastructure, while Strong Performers pursue a more focused strategy, excelling in particular market niches or in particular regions. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to one another to help IT professionals select the right provider for their environment.

Uncomplicating Unified Communications for SMBs
Ziff Davis Research; 7/12

Imagine arriving at the office each morning and taking care of all of your emails, voicemails, and other communications in a fraction of the time you spend responding and reaching out now. Picture yourself connecting with colleagues, customers, and partners when and how it's most convenient for you. Imagine how much of your workday you could salvage from the many interruptions that stanch your productivity, so you could spend the bulk of your time in the office getting actual work done. Now picture a strategy that not only helps you achieve all this, but also enables you to collaborate faster, more effectively, and more efficiently with your staff and customers. These are the potential benefits of UC.

Keys to Developing a Successful Video Culture
IVCi; 7/12

In a world where instant messaging, email and online audio meetings reign supreme, shifting an organization's culture to adopt visual collaboration or unified communication (UC) solutions can be extremely challenging. Implementing a new technology is a significant organizational change that, if underestimated, can produce disappointing results. There are several key steps an organization must take in order to optimize usage and adoption throughout the organization — starting with executive support and planning.

Multipoint Videoconferencing Goes Virtual
Ira M. Weinstein, Wainhouse Research; 6/12

Today's business environment is all about doing more with less. Organizations want to process more transactions and develop more products, all with as few resources as possible. The same rule applies when organizations make technology investments...they want to get as much utility out of those investments and resources as possible. This expectation of squeezing every bit of value out of technology investments has fueled increased interest in server virtualization.

Real World Options for Multipoint Videoconferencing
Wainhouse Research; 4/12

The business world has changed dramatically during the last ten years. Business today moves at an incredibly fast pace, and decisions must be made in real time, so no matter where your people are, they must be available. Whether they're in their primary office, on the road, in a hotel, at a branch location, or working from home, your staff members must be accessible and productive.

An Introduction to Telepresence
KVH; 4/12

Telepresence videoconferencing is a two-way, high-definition communication and collaboration tool that provides an experience to users as immersive as being in the same room. The technology allows companies to connect two or more locations and offers employees, customers, and business partners a level of flexibility and quality communication that significantly increases business productivity while streamlining work processes.

Mobile Video Collaboration: The New Business Reality
IDC; 3/12

A new business reality is emerging across all segments of the business spectrum, and it is creating opportunity and challenges that must be considered and planned for today. The new reality is the product of the convergence of mobility, video, and collaboration, driven by three megatrends...

Video Collaboration in Education: Building a Foundation for the Digital Age
The Center for Digital Education; 3/12

The videoconferencing session Evans and the other students experienced is the type of video communication that is becoming more common in education at all levels around the world, as the walls between classrooms disappear. This Center for Digital Education white paper shows how video collaboration is an essential part of the K-20 education environment that enables cost savings, engages students and creates a more productive learning experience.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
The Center for Digital Government; 3/12

Mobile video collaboration can make a difference in the lives of people in the public sphere — government workers or those they serve. Today, thanks to new cloud technologies and high-quality networks, these services — which provide not only cost savings but which help governmental interactions become more efficient — are more feasible than ever before.

The Impact of Broadcast and Streaming Video in Education
Wainhouse Research; 3/12

The first decade of the 21st century was marked by rapid change, market interdependencies, environmental awareness, social cohesion, and the rise of young generations as key influencers of global change at the political, economic and social levels. The Internet and technological inventions of this period served as fuel and catalyst for these events, but also contributed massively to radical changes in traditional approaches to the fields of research, science, and education.

Video Collaboration in the Cloud
Wainhouse Research | Deutsche Telekom; 3/12

The Internet has taken visual communications and videoconferencing into the mainstream. Between Facebook, Google, Skype, and dozens of other services, consumers and workers the world over have become familiar with the multiple benefits derived from seeing colleagues, customers, partners, and suppliers during meetings and conversations. Yet, large and small enterprises are still struggling to have users adopt videoconferencing because of the complexity of the systems and the inflexibility caused by forcing workers to use special equipment in special rooms on special networks.

Integration: The "Behind the Scenes" Key Enabler of Blended Learning
Wainhouse Research | Blackboard Inc.; 3/12

The diversity of technological platforms and tools available to educational institutions is staggering. Any program – whether brick-and-mortar or online or blended – starts with the Learning Management System (LMS), the essential basis for creating and disseminating information on courses, course content, online learning, class rosters, schedules, assignments, tests, and grades. Yet most LMS platforms were designed to be on demand repositories of information, and are only part of the solution to blended learning program delivery. The other key element relates to live engagement – the ability to foster rich collaboration and communication between learners, educators, and administrators.

Blended Learning Technology: Navigating the Challenges of Large-Scale Adoption
Wainhouse Research; 3/12

A blended learning solution often calls for a platform for capturing in-class and out-of-class activities and content, and delivering it live or on demand to students. In just a few short years, colleges and universities have come to understand the many benefits of blended learning, from pedagogical to administrative. Lecture capture is one method of achieving blended learning.

Video Conferencing: Overcoming Management Challenges with ScienceLogic
Science Logic; 2/12

Video Conferencing is emerging as an essential IT service in the new global economy. The CEO and all executive level staff members utilize this technology on a regular basis to do business and close deals around the globe. The benefi ts are documented — from increased collaboration to dramatic cost savings in travel and time. The extremely high level of visibility within the organization means that Quality of Service (QoS) of the video conferencing system is paramount. Whether you are an internal IT department or a Managed Service Provider (MSP), the best way to ensure QoS is with comprehensive and proactive management of your video conferencing deployment.

Videoconferencing with Microsoft Lync
Wainhouse Research; 1/12

The video conferencing industry is in the midst of its third large scale transformation since its founding 30 years ago. The first such development was the shift from proprietary protocols and algorithms to ITU industry standards in the 1980s; the second fundamental shift took place at the end of the 20th century as customers shifted from public switched ISDN networks to video conferencing over IP. Both of these shifts drove dramatic increases in deployments because they made video conferencing more interoperable, more affordable, and ultimately, more capable of delivering higher performance audio and video. Now the industry is going through an equally important evolution that promises to make video conferencing far more usable and far more integrated into the enterprise workflow. Welcome to the age of unified communications.

Collaboration and the Cloud: Harness Both to Accelerate Your Business
Cisco; 12/11

By choosing to consume collaboration services from the cloud, you are choosing the collaboration services and applications you need, in a simple-to-consume package, while at the same time safeguarding and maximizing your investments in both collaboration and cloud technologies.

Integrating Microsoft OCS/Lync Video with Group and Telepresence Video Systems
Wainhouse Research; 12/11

Mass video adoption in the enterprise will be achieved through unified communications clients like Microsoft Lync and Microsoft Office Communicator. At the same time, high definition group video and telepresence usage is growing tremendously. Trying to integrate desktop video through a UC client with group or telepresence video is no small task, particularly if there is a global UC client deployment and a similar global deployment of both group and telepresence video systems.

Collaborate at the speed of business
IBM; 12/11

Organizations feel the pressure every day for higher productivity, moreinnovative ideas and lower operating costs. In response, forward-thinking enterprises are becoming social businesses — activating dynamically constructed networks, including employees, customers and business partners,to improve and accelerate how work gets done.

Polycom RealPresence Platform: Scalable Infrastructure for Distributed Video
Polycom; 12/11

Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual’s daily workflow. The days of Video Conferencing as a nice-to-have substitute for the corporate jet are long gone. For thought leading organizations, video has transitioned away from its historic limitations to become a mission critical component of Unified Communications (UC). In turn, this trend is having a profound impact on the scalability requirements of the visual communication system which now must support tens of thousands of users where once it only had to support several dozen or at most a few hundred video rooms.

Decision Matrix: Selecting a Telepresence Vendor
Ovum; 11/11

This report explores the competitive dynamics within the telepresence market, and helps businesses select a vendor based on the strength of its technology, user experience of the product, and its impact on the market. Ovum provides a complete view of vendor capabilities, and advises on those that businesses should Explore, Consider and, most importantly, Shortlist.

Polycom Enhances Its Portfolio with Support of the Telepresence Interoperability Protocol (TIP)
Polycom; 10/11

Interoperability between Polycom and Cisco has a long history. Polycom voice devices and solutions, Polycom® HDX® endpoints, and Polycom RMX® multimedia platforms have verified, standards-based interoperability with the Cisco® Unified Communications Manager (CUCM). As multi-screen telepresence systems became more common in enterprises, customers started asking for interoperability between Polycom and Cisco telepresence systems.

5 Ways Telepresence Can Enhance Your Workplace Environment
Cisco; 9/11

There are many technological ways to communicate in the modern workplace: phone, email, text message, instant message, Facebook, and Twitter, just to name a few. Theoretically, a week or more could go by without seeing colleagues' faces, even if they sit in the cubes surrounding yours. This lack of face-to-face contact can, at times, lead to feelings of isolation in the workplace. An impersonal work environment may contribute to communication breakdowns, misinterpretation of written messages, misunderstanding of colleagues' intentions, and disconnection from tasks and goals.

Enhancing the Workplace Environment with Telepresence
Cisco; 9/11

TelePresence, the next generation of video conferencing, is transforming the way people collaborate. The technology allows people to work in teams of any size, no matter where each person is located, in realtime and as if they were all sitting in the same room together. By restoring the face-to-face connection often lost to email and online communication, telepresence enhances workplace relationships and boosts employee productivity, thereby lifting office morale.

Grow your business with Unified Communications and Telepresence
Polycom; 9/11

Ten years after the Internet bubble 'burst'and the future of the internet was cast in doubt, we stand at the tipping point of a new communications revolution that will transform businesses around the globe. Telepresence and the convergence of voice, video, data communication and Intelligent Network services into "Unified Communications" (UC) will revolutionize how we work, where we work, the effectiveness of how we work, and the competitiveness and day-to-day running costs of all companies that embrace this new wave of technology.

MarketScope for Telepresence and Group Video Systems
Gartner; 8/11

The market for immersive video telepresence systems continues to gain traction, which, in turn, attracts organizations seeking to gain business value from video. Here, we assess the leading video telepresence system vendors.

Session Border Controllers and Videoconferencing
Wainhouse Research; 8/11

Both the service provider and enterprise worlds are rapidly converging onto an end-to-end IP networking strategy including data and rich media/communications traffic (voice, video, streaming, etc.).

Impacting Your Business Drivers - A Framework for CIOs and Decision Makers Considering Unified Communications
Wainhouse Research; 6/11

In his landmark book titled, "Good to Great", business management strategist Jim Collins articulated why some companies become great while others do not. One portion of his research concludes that great companies adopt new technology only when it impacts their business drivers or when they are required to in order to maintain technological parity with competitors. Otherwise it should be ignored.

Business-Grade Video Conferencing for SMBs: Enhance Your Employees' Productivity Today
Frost & Sullivan; 5/11

Small and mid-size organizations are encountering a transition in their businesses, and they must react to the new way of working to stay competitive in an increasingly global and virtual marketplace. More and more, employees are working from remote sites and home offices, while their customers and business partners are located all over the world. Even as companies strive to keep costs low and productivity high, they are faced with supporting a growing contingent of dispersed workers and customers, in the most effective way possible.

Integrating video conferencing with UC: What you need to consider
SearchUnifiedCommunications.com; 5/11

In the past, video conferencing deployments have been a separate set of equipment and infrastructure that are self contained requiring scheduling, learning a new interface and was often complex. This e-guide discusses how integrating video conferencing immediately tackles these challenges by allowing video conferencing to be done the same way that voice or IM connections are done. Uncover best practices for integrating video conferencing with unified communications, including what needs to be integrated, top considerations prior to integration and more.

Top Ten Considerations when Evaluating Unified Communications Solutions
Cisco; 5/11

Unified communications (UC) is an increasingly important investment for organizations looking to improve productivity and responsiveness while reducing their IT costs. The convergence of voice, video, and data communications around a shared IP-based infrastructure — allowing users to easily make a call, send a message,or join an audio or video conference — is bringing benefits to businesses of every size, industry, and geography.

Extending Telepresence Beyond the Boardroom
Cisco; 2/11

The business world is changing. Today's workforce is more global than ever before. Not only are teams spread out around the world, but people are also working from a greater variety of places — workstation, home office, coffee shop and anywhere in between.

Finding the Value in Unified Communications — Understanding the Hierarchy of Return
Frost & Sullivan; 1/11

To stay competitive in an increasingly global workplace, companies today must find ways to allow and encourage their employees to communicate and collaborate anytime, anywhere, and from any device. Unified communications and collaboration—an integrated set of voice, video and Web collaboration applications—can enable advanced communications among employees, customers and business partners. But as is true with any technology deployment, IT and telecom executives must be able to justify the necessary investment — and demonstrating a clear ROI is especially critical in these uncertain economic times.

H.264 High Profile: The Next Big Thing in Visual Communication
Polycom; 1/11

With the introduction of the first and only H.264 High Profile implementation for real-time video, Polycom continues the tradition of bringing leading-edge video technology to the visual communication market. While H.264 is a well-established and widely implemented standard for video compression, the much simpler and less efficient Baseline Profile is used for visual communication applications today.

Telepresence and High Definition Videoconferencing on Converged IP Networks
Wainhouse Research; 12/10

From the inception of group videoconferencing until around the mid-1990s, videoconferencing calls were hosted over Integrated Services Digital Network lines (a.k.a. ISDN); a set of communication protocols or standards that digitizes data to enable traditional telephone lines to carry digital voice, video, and other traffic.

Top Five Benefits of Video Conferencing
Polycom; 11/10

Based on conversations with customers, analysts, and value-added resellers, listed below are the top benefits video conferencing delivers to most organizations...

Video Collaboration Guide
Cisco; 11/10

Did you know that more than half of communication efficiency is determined by nonverbal cues—namely tone of voice and body language?1 How many of these important nonverbal details get lost every day in email exchanges or conference calls? Face-to-face communication is more personal. It builds a higher level of trust, reduces confusion, and makes people more accountable for their actions.

Evaluation: Polycom’s Implementation of H.264 High Profile
Wainhouse Research; 11/10

In Q4 2010, Wainhouse Research (WR) was retained by Polycom to conduct a third-party evaluation of the user experience provided by Polycom’s implementation of High Profile within the H.264 video compression standard. Specifically, WR was asked to verify the ability to reduce call speed while maintaining video resolution and call quality by using H.264 High Profile.

The Opportunity for Service Providers to Grow Business with Polycom High Profile
Polycom; 10/10

A recent technological breakthrough in video compression technology has created a tremendous opportunity for service providers who deploy Polycom solutions to dramatically increase sales and adoption rates for video conferencing and telepresence solutions. The Polycom implementation of the H.264 High Profile video compression standard (part of the ITU-T H.26x family) for the first time effectively details how to compress video, so that it can be transmitted efficiently across real-world networks, reducing the required network bandwidth for video by up to 50 percent.

Bringing Unified Communications to Life with Seamless Video Interoperability
E. Brent Kelly, Wainhouse Research; 9/10

Video in the enterprise is growing by leaps and bounds. We estimate that over 50,000 additional video endpoints are added within enterprises every quarter. These endpoints run the gamete from high end telepresence suites to high definition group conferencing units to video kiosks. And, this does not count desktop and mobile video that are also beginning to emerge on laptops, smartphones and consumer devices used by business professionals.

Transforming your voice, video and collaboration infrastructure
IBM; 9/10

Many of today’s innovations are driven by the consumer marketplace. This is particularly true in the voice, video and collaboration spaces. With new ways for people to find each other, keep in touch, share ideas and get information from any place, mobility is the new norm. As consumers, we are very familiar with the ease with which this can be done. As employees, we would like to apply these consumer capabilities to our work—seamlessly and on a global basis—to make us more effective with business colleagues, clients and business partners.

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video
Polycom; 8/10

Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. The days of video conferencing as a nice-to-have substitute for the corporate jet are long gone. For thought leading organizations, video has transitioned away from its historic limitations to become a mission critical component of unified communications (UC). In turn, this trend is having a profound impact on the scalability requirements of the visual communication system which now must support tens of thousands of users where once it only had to support several dozen or at most a few hundred video rooms.

The Art of Teleworking
Polycom 8/10

There is a new class of workers out there — working from their homes nearly autonomously. Some call them teleworkers, some telecommuters. Armed with remote access to their organization's network, with toll-free numbers, VPN's and mobile phones, they escape traffic jams, bad weather, and high fuel prices, and are able to find the right balance between personal and professional life.

Leveraging Rich Media Content within the Enterprise
Wainhouse Research; 6/10

The efficient, cost-effective, and consistent transfer of knowledge throughout an Enterprise can mean the difference between a well or ill-informed global workforce, strong or weak customer service, an effective or unsuccessful sales force, a fast or painfully slow product or service launch, a loyal or fickle customer base, and even exceptional or marginal profitability.

Adaptive Motion Control: Intelligent Packet Loss Recovery
LifeSize; 6/10

Packet loss is becoming more common as more applications, services and systems use network resources and bandwidth. Even the slightest interruption of data transfer can detrimentally influence the quality of experience for internet protocol (IP) video conferences. Internet Service Providers (ISPs), infrastructure equipment manufacturers and video endpoint developers try to minimize packet loss with solutions ranging from dedicated network resources to forward error correction (FEC).

H.264 High Profile: Polycom's Latest Breakthrough in Video Technology
Polycom; 6/10

With the introduction of the first and only H.264 High Profile implementation for real-time video, Polycom continues the tradition of bringing leading-edge video technology to the visual communication market. While H.264 is a well-established and widely implemented standard for video compression, the much simpler and less efficient H.264 Baseline Profile is used for visual communication applications today.

Understanding the Spectrum: Videoconferencing to Telepresence Solutions
IDC; 5/10

Videoconferencing and telepresence in particular give organizations the ability to effectively message and align an entire company. Videoconferencing and telepresence not only help executives communicate critical messaging to employees but also allow organizations to scale critical human capital so that key leaders can be virtually present in multiple locations simultaneously.

An Application Research on Video Coding H.264 Standard and Video Conference System
Zhan Guo, Zuming Xiao, Feng Luo, & Bin Tan, Dept. of Physics, Jingdezhen Comprehensive College; 4/10

This paper introduces an application research on video coding H.264 standard and video conference system, given the basic structure of the system design, and video processing module of the system has been optimized, tested and compared to verify the system has the good real-time and stability.

Enterprise Communications: The Next Decade
By Elizabeth Hurrell with Robert Whitely and Alex Crumb; Forrester; 3/10

Enterprise communications will continue to undergo significant changes during the next decade, as multi-modal cloud services invade traditional communication products and services. Today's infrastructure and operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives for worker real-time connectivity, and enhanced cloud services for lower cost delivery of applications. Technology advances include innovative applications based on session initiation protocol (SIP), multimodal devices that displace landline phones, increased adoption of open source software, widespread video adoption, and mobile unified communications (UC) for contextual collaboration. Social networking sites will extend to workers who will use them as a major source for information and content. Although these changes will occur gradually, it's important to plan today for which technologies will have the broadest impact on your organization.

H.264 High Profile: The Next Big Thing in Visual Communication
Polycom; 3/10

With the introduction of the first and only H.264 High Profile implementation for real-time video, Polycom continues the tradition of bringing leading-edge video technology to the visual communication market. While H.264 is a well-established and widely implemented standard for video compression, the much simpler and less efficient Baseline Profile is used for visual communication applications today.

The CIO's Guide to Videoconferencing Security: Keeping Pace with the DoD
Wainhouse Research; 3/10

Over the past few years, collaboration technologies, like audio, video, and web conferencing, have played an ever-increasing role in national security and defense. This dependency on high impact, rich media communication has spread throughout government and military agencies around the world. Videoconferencing, in particular, has undergone a dramatic transformation from a "nice-to-have" leading-edge technology into a mission critical requirement...

Videoconferencing: Increasing Productivity, while Reducing Costs
SearchUnifiedCommunications.com; 2/10

Many factors are fueling the increasingly high demand for videoconferencing, not the least of which are reducing costs and increasing workforce productivity. Improvements in the past year have greatly improved the videoconferencing offerings and making it a viable tool within today's enterprise. This expert E-Guide, a series of published Networking Media articles — takes a look at the factors driving videoconferencing and 10 ways to determine if videoconferencing can help your company reduce costs, while increasing productivity...

Videoconferencing: Video Conferencing: ROI, TCO and QOS
SearchUnifiedCommunications.com; 2/10

Rather than read another story lamenting the woes of the economic recession, prepare for the opposite. The economic recession actually has helped the video conferencing market, and it's forcing employees to pay attention to a technology they once shunned as difficult to use and of poor quality...

Benchmarking Videoconferencing Success
Wainhouse Research; 1/10

Exactly what defines a successful videoconferencing session? If a company claims to have a videoconferencing success rate of 95%, exactly what does that mean? These are questions that have plagued the videoconferencing (VC) industry for more than 20 years. Unfortunately, there is no pre-defined or generally-accepted methodology for measuring videoconferencing success. As a result, it is difficult for enterprise videoconferencing managers to measure their own performance, and compare their company's performance to that of other organizations. In short, there is no videoconferencing success benchmark...

Collaboration within the Telepresence Experience
Wainhouse Research; 1/10

In the past three years, the telepresence concept has burst upon the corporate communications world, achieving acceptance in large and small enterprise, government agencies, and many educational institutions. Telepresence suites, which provide extremely high quality audio and video and life sized images of remote participants, have demonstrated how productive the videoconferencing experience can be when technology elements come together to create the illusion of an in-person meeting. Many enterprises see telepresence suites as a way to speed decision making, reduce travel expenses, cut carbon footprint, and improve team bonding all at the same time...

Telepresence: Re-engineering Business Collaboration

In recent years the need for rapid inter-organizational communication has grown dramatically. In light of this change, this paper will discuss what the drivers are for telepresence; why traditional collaboration technology is losing its way; and how telepresence is revolutionizing the way people conduct business today...

Telepresence is the next best thing to being there
Robin Gareiss, SearchUnifiedCommunications.com; 11/09

Telepresence has become the new "corporate jet." In many CEO circles, those who don't have telepresence receive a quick dose of that look. You know, the one where eyebrows are bent, head tilts down, eyes look up: "Oh really? You don't have a telepresence system? I see..."

The Roadmap to Unified Communications — Projects That Reap Rewards
Irwin Lazar, SearchUnifiedCommunications.com; 11/09

Unified communications offers tremendous potential for business benefit, but IT managers have often struggled with identifying tangible ROI. This e-book provides a roadmap for building a UC business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future...

Video Conferencing: ROI, TCO and QOS
Robin Gareiss, SearchUnifiedCommunications.com; 11/09

Despite, or even because of, the economic recession, the enterprise video conferencing market is growing. Whether it's room-based, desktop, telepresence, or an integration of all three — the business value of video conferencing is undeniable. This E-Guide will help you develop plans and polices for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI...

Unified Communications Drive Protocol Convergence
Polycom; 11/09

With the emergence of the Unified Communications (UC) concept, enterprises, service providers and other organizations started morphing their voice, video, instant messaging, and presence systems into one. This trend has created an interesting technical challenge.

What Every Business/Line Manager Needs to Know About Desktop Videoconferencing
Ira M. Weinstein, Wainhouse Research; 10/09

After years of being relegated to high priced, custom appointed meeting rooms, videoconferencing is finally moving into the mainstream. Key drivers for this growth include dramatic improvements in video quality, manageability, scalability, and affordability. Desktop videoconferencing, in particular, has enjoyed strong unit sales growth in recent years. The reasons for this increased demand and deployment scale vary widely and include...

What Every IT Manager Needs to Know About Desktop Videoconferencing
Ira M. Weinstein, Wainhouse Research; 10/09

Thanks to advances in both PC hardware and IP networks, desktop videoconferencing solutions have become increasingly powerful over time. Today's leading solutions support a wide range of power features including high quality video, wide-band audio, data sharing, session recording, centralized management and scalability, and integration with other enterprise systems. IT managers seeking to deploy desktop videoconferencing solutions (or manage existing desktop video deployments) should clearly understand...

Five Steps for Getting the Most from your Videoconferencing Investment
Frost & Sullivan 10/09

Videoconferencing is seeing significant growth in the enterprise communications market, and for good reason. Especially during an economic downturn, companies that use the technology are realizing hard-dollar savings while maintaining all the productivity and decision-making benefits of face-to-face meetings. But simply deploying videoconferencing isn't enough to ensure successful use. Managers who want to get the most value out of their technology investments should take five steps to ensure success: Measure current adoption; understand how and when to use videoconferencing; overcome end user resistance; connect collaboration to corporate messaging; and expand the company's collaborative reach.

Gaining competitive advantages on the road to economic recovery
Frost & Sullivan 8/09

Businesses around the world are re-discovering the benefits of visual communications. The recent advances in this technology are quickly dispelling the old concerns about ease of use and reliability. Today, the latest videoconferencing managed services are enabling organisations of all sizes to communicate more effectively, while helping to maximize the payback on their investments.

Creating a Collaborative Organization: An Action Plan for the Performance Phase
Cisco 8/09

As organizations move through the initial phases of establishing their collaboration goals, aligning their efforts with business objectives, and assessing readiness, they begin to identify the many ways in which their workforce finds and uses information. Capturing knowledge in a person's mind can be difficult, but the range of Web 2.0 tools, such as blogs, virtual workspaces, wikis, desktop video, telepresence conferences, web conferencing, presence communications, and instant messaging offer new ways to tap crucial information.

Minimizing Delay for Video Conference with Network Coding
Hui Zhang, Jin Zhou, Zhen Chen & Jun Li, Department of Automation, Tsinghua University 6/09

Video conference is an attractive and promising application which allows immersive communication and discussion among people at different and distant places. However, its stringent delay and bandwidth requirements limit its scale and spread over current Internet. This paper introduces a network coding algorithm for video conference system to minimize the maximal transmission delay during multicast while retaining high throughput at the same time. The simulation results show that the proposed network coding scheme can reduce delay by 10% to 20% compared with ordinary multicast.

Enterprise Video Distribution: Simplify the Complex Web
Frost & Sullivan 6/09

The use of video in the enterprise segment is very different from that of traditional media and entertainment delivery. It is most often used as an integrated asset in communication initiatives across the disparate segments such as education, corporate, government, retail among others.

ROI in Action: How Polycom's Global Collaboration Network Benefits the Bottom Line
Polycom 6/09

In late 2008, Polycom, Inc. took steps to ensure its competitiveness in a tough economy. Like many organizations, Polycom cut operating expenditures by targeting cost centers and eliminating any travel that wasn't absolutely necessary. The company realized an immediate return: The travel mandate, affecting all 2,600 Polycom employees, triggered a 30 percent reduction in airline ticket purchases.

Maximizing the Value of Telepresence: Interoperability is Key to Success
Frost & Sullivan 5/09

It is widely accepted that telepresence can change the way people experience meetings — and thereby change the way people work. But in the gloom of the global recession, companies are asking themselves how they can get even more value out of their communications assets. To that end, interoperability is key.

The Art of Teleworking
Polycom 4/09

There is a new class of workers out there — working from their homes nearly autonomously. Some call them teleworkers, some telecommuters. Armed with remote access to their organization's network, with toll-free numbers, VPN's and mobile phones, they escape traffic jams, bad weather, and high fuel prices, and are able to find the right balance between personal and professional life.

Video Conferencing Adoption by SMBs - The Next Big Thing
Frost & Sullivan; 4/09

Polycom's recently introduced QDX 6000 is the first video conferencing product of its kind to address the cost-conscious SMB (small and medium sized business) segment that at the same time seeks ease of use and high quality. Offering high resolution video conferencing at low bandwidths, QDX 6000 is a full-featured product that offers plug-and-play functionality for simplified setup and ease of use.

The 2009 Update: Taking the Wraps Off Videoconferencing in the U.S. Classroom - A National and State-by-State Analysis
Alan D. Greenberg, Wainhouse Research; 4/09

This white paper updates an effort first conducted in spring 2006 to measure the adoption of videoconferencing in K-12 schools, by assessing the growth and evolution of classroom-based videoconferencing networks as of mid-2009. The paper attempts to answer several questions: what is the extent of adoption in any particular state, and how many schools and classrooms are likely to be enabled for professional-quality videoconferencing on a national and state-by-state basis. What ancillary technologies are beginning to matter to those interested in rich media for constructivist-based education, and what are the obstacles to success — as well as success factors — with these technologies.

Minimizing Operational Costs: An In-Depth Comparison between Business Travel and the Telecommunications Alternatives of Telepresence and Video Conferencing Systems
BrightCom, Inc.; 4/09

In economic hard times, businesses tend to reevaluate operational budgets to determine the most valuable and cost effective ways to succeed in their industry. One way in which businesses, small and large can cut costs and find value is by reducing business travel budgets and turning to alternatives such as telecommunication systems. This paper presents a study comparing the cost advantages of video conferencing and telepresence implementations over business travel within a five year period.

7 Questions to Ask Before Choosing a Video Conferencing Solution

Don't have the time or money to support the travel demands of your far-flung operations? Video conferencing has emerged as the on-demand solution for a fraction of any travel and expense budget. But the explosion of video communications has created a multitude of video conferencing products — and it's increasingly difficult to navigate the maze of choices and end up with a solution that's powerful enough to meet your communications needs today while offering the flexibility to respond to the opportunities, challenges, and changes of tomorrow.

The Compelling Case for Video Telephony in Unified Communications
Brent Kelly & Andrew Davis, Wainhouse Research; 3/09

Enterprise class video telephony provides the richness of video communications with the ease of making a phone call. To enable video telephony, video endpoints must be able to register with and be controlled by a call control engine, typically an IP PBX or telephony server. Integrating control of the video endpoints into the domain of the telephony server removes the silos between enterprise telephone systems and enterprise video systems and provides a consistent calling model. Video telephony alternatives range from desktop video to executive video systems and on up to group and telepresence solutions. It also facilitates video-enabled contact centers as well as pushes video to mobile handsets.

Assessing the Business and Financial Impact of IP Unified Communications Systems
ShoreTel; 3/09

Today's business environment is characterized by pervasive global competition, more intense business cycles, faster flow of information and communication, and increased business complexity. The business communications challenges that arise in this new environment invariably impact business flexibility, responsiveness, customer service, supplier relations, and the overall ability of each business to compete and succeed. Organizations are rapidly adopting and expanding unified communications (UC) as a strategic response to the need to productively manage communications in a multi-device, mobile and distributed environment; extend the workspace beyond the traditional desktop; speed information access; and dramatically improve collaboration and decision making processes.

Ease of Use in Web Conferencing — Why it Matters
Andy Nilssen & Alan Greenberg, Wainhouse Research; 2/09

Web conferencing is a revolutionary business tool. The technology's many benefits — which include saving travel costs, increasing individual and team productivity, and removing distance as a barrier for getting the right people (and customers) involved — has motivated many to become proficient at its use. But the recent dramatic changes in the global economic climate have brought into focus a new urgency to find ways to cut costs and work together efficiently. Web conferencing is poised to play a central role in this imperative if it can be quickly adopted by businesses of all sizes — including those who are not technology savvy, and who lack time or inclination to deal with anything that might increase complexity. Thus, while usability may have been considered “nice to have” in the past, is it swiftly becoming a necessity? Through survey data, this study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream.

Top 5 Benefits of Video Conferencing
Polycom; 1/09

Based on conversations with customers, analysts, and value-added resellers, this paper highlights the top five benefits video conferencing delivers to most organizations.

What it Takes to Foster a Culture of Collaboration
Gil Yehuda, Forrester Research; 1/09

Corporations are taking a fresh look at the way they support internal collaboration. Inspired by the millions of people using social networking tools and hundreds of new products that foster online collaboration, IT departments are looking to technology for answers. Forrester finds a serious flaw with this approach. While IT departments are implementing the latest fashionable tools, information and knowledge management (I&KM) professionals are finding that behaviors don't change by virtue of new tools alone. Corporate culture takes the blame. But I&KM professionals rarely confront culture as their primary issue. We found insights from those who succeeded at improving collaboration by addressing culture and technology together.

Building and managing the multimedia network
Irwin Lazar and Dr. Mike Jude, Tech Target/Polycom; 12/08

Voice and video application deployments are booming. Ninety-nine percent of the 400+ companies participating in the Nemertes benchmark Unified Communications and Collaboration are implementing Voice over IP (VoIP) in some fashion, while more than half are adopting desktop and room-based video conferencing. Another 38% are deploying immersive telepresence systems offering a multimedia, virtual-reality environment that makes participants feel almost as if they are all in the same room. Finally, video-streaming applications are finding increased deployment for applications such as surveillance and distance learning.

QoS: What Is It? Why Do We Need It?
Berni Gardiner, Global Knowledge; 12/08

QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.

Empowering the UC Environment with Polycom's UltimateHD
Ira M. Weinstein & E. Brent Kelly, Wainhouse Research; 11/08

Before the emergence of unified communications, people often were required to decide in advance which communications modality they wished to use (voice, mobile phone, email, IM, web, or video) and separate communications channels for each were established. Typically, these could not be changed or augmented while a meeting was in progress. The new unified communications paradigm allows users to start with any communications modality they choose, and then add any or all other communication methods as needed, seamlessly.

A Framework for Deploying Unified Communications
Brent Kelly & Jon Neville, Wainhouse Research; 11/08

Unified communications has been the subject of thousands of press articles, and it is constantly being promoted by vendors and analysts as the next great communications breakthrough that every company must adopt right now in order to remain competitive. However, this rush to unify communications has created a significant amount of doubt, uncertainty, and confusion among end user companies.

Network Management Fundamentals
CA; 11/08

Network management is a complex topic. In today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization. The role of the network manager encompasses not only monitoring for performance and security, but also anticipating future network problems and transcending technology silos to ensure everything runs well together, whether it's the network, the server, or the application.

The Benefits of a Telepresence Platform
Ira M. Weinstein, Wainhouse Research; 11/08

Telepresence is an experience based on videoconferencing in which remote session participants appear to be located in the same room and sitting on the other side of the conference room table. WR refers to the feeling that remote participants are in the same room as the telepresence effect, and systems able to provide this experience are said to be telepresence-ready or telepresence-capable.

The Power of Collaboration within Unified Communications
Polycom; 11/08

Historians of communications technologies will likely refer to the era from 1997 to 2007 as the Decade of Infrastructure readiness. Beginning with a select group of global enterprises who sought to decrease operating costs by merging their telephony and data infrastructures, the migration into the twenty-first century has seen companies of all sizes and types embracing IP-based networks for their inherent cost-effectiveness, flexibility, and ability to support business-driven applications. This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise.

Emerging Technologies: Telepresence Solutions
AT&T; 11/08

Telepresence offers a completely new way to collaborate. This new technology enables connections across companies and locations, so you can meet with customers, suppliers and business partners around the globe as if you were all in the same room, transforming how business gets done. You will be able to redefine business processes, procedures and applications within your enterprises and across industries.

The Future of Visual Communications: Applications for Government and Their Impact on the IT Infrastructure
Polycom; 10/08

The emergence of e-Government which involves the use of data networks to exchange information, provide services, and enable interaction with citizens, businesses, and other government agencies is having a powerful impact. Driven by the need for government agencies to increase the quality of training and information sharing, reduce budgets and travel, and improve public safety, collaboration is a key attribute for e-Government because it enables people at different locations to communicate in a rich life-like manner.

Media-Ready Network Architecture
Cisco; 10/08

Video applications are placing demanding requirements on networks, often necessitating more thorough consideration than voice-over-IP (VoIP) convergence alone. By embracing video as the next wave of convergence, IT departments can think holistically about their network architecture and its readiness to support the coming incursion of video applications and develop a network-wide strategy to provide high-quality end-user experiences.

The Evolution of Mobile Unified Communications
Zeus Kerravala, Yankee Group; 9/08

Yankee Group's vision of an Anywhere Enterprise is an organization where workers can access any information from any device over any network. As the Anywhere Enterprise becomes more mobile, it uses connectivity to compete. Historically, enterprise mobility addressed primarily the corporate professional and field service workers; but today the variety of mobile workers has become increasingly diverse and redefines their technology needs.

Management of Large Scale IP Video Networks
Polycom; 9/08

Video communications is expanding beyond the conference room and is becoming a standard communication tool and part of the daily workflow for individuals and work groups. This trend is being driven by the integration of video communications into the IP networks of commercial, educational, and government organizations and is having a profound impact on the management and scalability requirements of these video-enabled networks. The increasing demand for visual communications requires networks to support tens of thousands of users and video devices instead of a relatively small number of conference rooms.

Driving Operational ROI through Collaboration & Conferencing Services
Marc Beattie & Stacy Austin-Li, Wainhouse Research; 9/08

The organizational and employee benefits of collaboration and conferencing tools that enable interactivity, voice, and video can be seen at the bottom line. The increased flexibility of collaboration and conferencing services that relies on current computer platforms enables employees and executives to be more than one place at a time.

Bringing the Meeting Room into the Digital Age
Alan Greenberg & Andy Nilssen, Wainhouse Research; 8/08

This has changed with the advent of the 21st century meeting room. Today the new breed of collaborative platforms enable the ability to create connected meeting rooms where distributed staff can instantly join a virtual conference, share any application and write on it using digital ink, participate in discussions and save and distribute their work as if they were in the same room. These technologies are designed for business applications — and offer the ability to regain the freedom to work freely on a surface with content, ideas, and other material, and manage/manipulate that content in the digital realm.

Scalable Infrastructure for Distributed Video
Polycom; 8/08

Video is leaving the video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system which now must support tens of thousands of users where once it only had to support several dozen or at most a few hundred video rooms.

An Evaluation of Architectures for IMS Based Video Conferencing
Richard Spiers & Neco Ventura, University of Cape Town; 7/08

The IP Multimedia Subsystem is an architectural framework for delivering multimedia services over an Internet Protocol (IP) network. Originally, it was specified for wireless networks, but has since evolved to incorporate fixed line access as well. It forms part of a Next Generation Network (NGN) which is defined as a packet-based network where the service functionality is independent of the underlying transport technologies. This allows new converged services to be implemented on top of an existing packet switched network.

Addressing the Challenges Facing the Distributed, 21st Century Business Through Telework
Alan Greenberg & Andy Nilssen, Wainhouse Research; 6/08

Telework has been around for years as a way to provide flexible work plans for knowledge workers, deal with traffic congestion and business travel, plan for business continuity, and address shortages in office space. For a long time, however, Telework remained somewhat exotic from a policy perspective. Now, Wainhouse Research and others are beginning to identify a fundamental change in attitudes towards Telework and deployment of its supporting technologies.

Video Telephony: Completing the Picture of Unified Communications Effectiveness
IDC; 6/08

Learn the benefits of the next step in unified communications — the convergence of video and phone devises to a simple, single comprehensive replacement system for core communications and collaboration.

Scalable Infrastructure for Distributed Video
Polycom; 6/08

Video as a tool for enterprise communication is departing the conference room and becoming a standard element in everyday interactions and workflows. While the benefits to organizations are myriad — faster, more informed decision-making; improved knowledge sharing; reduced operating costs, and more — the growth of video is having a profound impact on the scalability requirements of communication infrastructures.


Session Initiation Protocol (SIP) is an application layer protocol for creating, terminating, and modifying of multimedia sessions with one or more participants, developed by the Internet Engineering Task Force (IETF). SIP is independent of the multimedia session handled and of the mechanism used to describe the session. The IETF also designed SIP to be independent of the underlying transport layer. SIP is similar to H.323 and shares some of the same protocols, such as TCP, UDP, and others.

Telepresence on a Videoconferencing Budget
Wainhouse Research; 5/08

Although announcements and product releases by industry heavyweights Cisco, HP, Polycom, and Tandberg have brought telepresence into the spotlight in the recent years, telepresence is not a new concept. In fact, telepresence offerings amazingly similar to those available today have been on the market since the 1990s from companies including TeleSuite (which became Destiny Conferencing and was eventually acquired by Polycom) and Teliris.

Applying Metcalfe's Law to the Conferencing-Enabled Enterprise
Alan Greenberg, Brent Kelly, & Andy Nilssen; Wainhouse Research; 3/08

Those who have had to calculate return on investment (ROI) for web and video conferencing often have traditionally focused on travel savings. While travel savings alone might be enough to justify initial adoption, Wainhouse Research has found that many greater benefits can be achieved by enterprises savvy in their choices of method and technologies to deploy. This is because the value of web conferencing and related unified communications solutions can be best realized when the numbers of enabled knowledge workers reach critical mass within the organization. We call this Metcalfe's law for conferencing, whereby an organization can begin to truly achieve exponential growth in value through usage once sufficient numbers of workers are conferencing-enabled. WR sees this as a way for conferencing to become a collective instrument for rapid-fire, turn-on-a-dime accomplishment of an organization's mission. This white paper sheds light on the wide array of benefits that result from maximizing the role of conferencing in the enterprise, and offers a set of best practices for successful, enterprise-wide deployments.

Videoconferencing Best Practices: Leveraging the Value of a Total Solution
Frost & Sullivan; 3/08

As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they're working with can employees truly collaborate as though they are in the same room, even if they're continents apart. But as they deploy technology to allow employees to take advantage of video communications, IT managers must implement a total solution that will deliver the capabilities required by everyone in the enterprise. A solution-based approach is the only way to truly “future proof” investment: Companies can add new technologies or capabilities, easily and transparently, at any time, and with no disruption to the end-user experience, while maximizing ROI.

Managing the Company's Carbon Footprint
The Economist; 2/08

Managing the company's carbon footprint: The emerging role of ICT investigates the role of information and communication technology in lowering organisations' carbon-dioxide emissions. The report was commissioned by AT&T and Cisco.

Telepresence vs. Videoconferncing - Resolving the Cost/Benefit Conundrum
Wainhouse Research; 1/08

More than a decade after the first telepresence solution was introduced to the public, telepresence hit the limelight towards the end of calendar year 2006. With high technology giants gaining the attention of C-level customers, many conferencing and collaboration managers are beginning to look at this new class of enterprise communications system more closely and to examine their assumptions and perceptions around the concept of telepresence.

Polycom's Lost Packet Recovery (LPR) Capability
Ira Weinstein, Wainhouse Research; 1/08

Even a small amount of network error / packet loss can have a dramatic impact on the user experience during an IP video call. For this reason, the ability to host successful video calls over "lossy" IP networks has been a challenge since the emergence of IP videoconferencing in the mid- to late-1990s. In recent years, the increased use of low-cost, shared, and over-subscribed network lines (e.g. DSL, cable, satellite, high congestion LANs and WANs, general Internet, etc.) and the use of higher call speeds (often required to support higher video resolutions) have made this problem even more critical.

Scalable Sales and Marketing - The Operational Impact of Web Conferencing
Wainhouse Research; 12/07

Businesses are only beginning to measure the impact of their use of web conferencing for sales and marketing. Yet while relatively new to the scene, a few things are clear: web conferencing is beginning to help thousands of organizations with their efforts to reach customers - and to do so in a variety of ways. Are the methods—and benefits—for each functional area the same or different?

Leveraging Video in the Enterprise
Alex Brasil, & Jarad Carleton, Frost & Sullivan; 11/07

The amount of digital content produced yearly is forecasted to increase from 161 exabytes in 2006 to almost 988 exabytes in 2010 with businesses responsible for 85 percent of the content, most of which is multimedia content that includes video. The growth of multimedia content can be attributed to the popularity of consumer applications (such as online video and digital photography portals) and is now an expected application for communication and collaboration in the business world. With that said, businesses are poised to face significant new challenges in managing the unstructured nature of multimedia data and content.

Wireless Network Considerations for Mobile Video

When implementing a wireless LAN for voice and video it is important to understand the capabilities and limitations that are present in this technology. The demands of video can be supported however the implementation must be carefully planned and executed to ensure the desired performance level is achieved.

Corporate Environmental Behaviour and the Impact on Brand Values

Consumers and employees reward green companies. How is 'going green' really affecting the way we live our lives? Does it impact the products we buy and the companies we work for? How can new technologies help us? And what is the best way to go about making a positive impact within our workplaces?

Defining Telepresence - How Can it Help Your Organization
Frost & Sullivan; 9/07

Telepresence is the latest in a long line of visual communications technologies that have promised to revolutionize corporate collaboration. But can the new technology meet the complex and demanding needs of today's organizations for reducing costs, improving productivity, and realizing their environmental responsibilities—or is it just another example of a solution looking for a problem?

Telepresence for the Enterprise - Key Verticals and Lines of Business
Frost & Sullivan; 9/07

Companies today are facing an array of business challenges, including the growing number of remote and virtual employees; the rising costs and stresses of business travel; the need to make decisions faster than ever before; and the desire to be ecologically responsible. All of these are putting pressure on managers to find alternatives to in-person collaboration, and are having a noticeable impact on corporate communications. The result has been significant growth in various collaboration applications, including video conferencing.

Leveraging Technology in the Pre-Trial Process
Ira Weinstein & David Maldow, Wainhouse Research; 9/07

This white paper examines the benefits of using rich media and workflow management to streamline the criminal procedure.

Video Enabling Your IP Network
Frost & Sullivan; 7/07

IT executives no longer need to justify their use of Voice over IP—the technology works, it saves companies money, and it enables communication across global boundaries. Better still, technologies that leverage an IP network address some of the biggest business challenges facing companies today: the need to support remote, geographically dispersed employees and allow them to function as a single, collaborative team; to shorten decision cycles and production times; to seize new business opportunities and reap competitive advantage by providing faster, more efficient customer and partner interactions; and to lower operational costs while increasing worker productivity.

Visual Communication is Green

Organizations around the world are becoming more environmentally conscious. This has come about for a number of reasons, including government regulation and incentives, initiatives to improve quality of life for employees, and customer demand. Whatever the motivation, the reduction of pollutants introduced into the ecosystem would be welcomed by all. This is especially true when reducing pollutants also reduces costs.

Videoconferencing Service and Maintenance

A major shift in many manufacturers' business strategies has included an increased focus on service and maintenance as a way to maintain and increase profits. Customer satisfaction and marketplace differentiation are ultimately determined by the quality of the product and increasingly by a customer's experience with the delivery of service and maintenance activities.

Seeing Is Believing: The Value of Video Collaboration
William Stofega, IDC; 4/07

Videoconferencing has emerged as an important collaborative tool that can remove geographical boundaries, encourage frequent discussions between disparate business units, increase productivity, and deliver a competitive advantage.

Six Points for Improving Crisis Communication Plans

This report is a resource for businesses, government agencies, and all organizations that seek to improve their crisis communication strategies, researched and written by academic and industry experts in crisis communication.

Web Conferencing's Expanding Role in Training
Alan Greenberg & Andy Nilssen, Wainhouse Research; 3/07

This white paper describes the results of a survey of 533 trainers conducted in December 2006-January 2007 concerning the usage levels, benefits, and justifications for web conferencing as a training application. It explores trainer attitudes concerning the relationship between a variety of synchronous and asynchronous tools, as well as the impact of web conferencing on live, in-person training.

On-demand Conferencing Infrastructure: Enabling Real-time Collaboration for the Virtual Workplace
Frost & Sullivan; 2/07

Companies today are facing several critical business challenges brought on by the increasingly virtual nature of their workplaces. More and more, employees are scattered across regions, nations, and continents—and yet they must be able to collaborate with one another, as well as with partners and customers, at any time and from anywhere. At the same time, both managers and employees want to keep travel to a minimum, since it's only getting more difficult and more expensive, both in real dollars and in terms of lost productivity before, during and after the event.

Critical Communications for Business: How to Ensure Employees, Partners & Customers Stay Connected.
Frost & Sullivan; 1/07

These days, any organization that doesn't have a business continuity plan in place is critically out of date. Everyone's aware of the big threats—terrorism, natural disasters, regional power failures, and so on. But with an increasingly remote workforce, more companies are open to more interruptions to their business—and in a virtual workplace, even if those interruptions hit on a local level, their effects reach far and wide.

Telepresence, Effective Visual Collaboration and the Future of Global Business at the Speed of Light
Howard S. Lichtman, Human Productivity Lab; 12/06

Telepresence has dramatically improved the usage and acceptance of visual collaboration by addressing the human factors of participants-pants to create a more natural, productive and realistic experience. Unlike videoconferencing, telepresence works at any scale, from the desktop to small groups to distance learning classrooneurological neuro-logical surgical education. Quite simply, telepresence lets users feel as if they are "present" in the same physical space with others who might be thousands of miles away. The experience is natural, comfortable, easy-to-use, supremely collaborative and as different from traditional videoconferencing as the space shuttle is to a commercial airliner.

The Telepresence Payoff: High Definition Video Elevates Business Performance in the Boardroom and Beyond
LifeSize; 12/06

Telepresence, a vivid, true-to-life experience based on high definition (HD) video communications, promises to dramatically enhance business performance in the coming years. The quality, simplicity and manageability of this new medium promise far greater usage and value than traditional videoconferencing.

Halo Collaboration White Paper
HP; 12/06

The fact is that people do their best work in collaborative social networks. Like any winning sports team, an unforgettable ballet or the best theatrical production, collaborative social networks are the source of value creation. This is because they are our most cohesive pattrelationships .elationships.2 Performance is at its best as everyone contributes to the group in a fluid coordination of action. Research done over the past 15 years in China, Latin America, the U.S., France and Turkey has proven that social collaboration is the source of organizational effectiveness and is at its best when it is face to face.

IP Videoconferencing Security for the Department of Defense
Ira M. Weinstein, Wainhouse Research; 10/06

The convergence of voice, video, and data communications over IP networks has increased the complexity and range of security risks for Department of Defense (DoD) videoconferencing users. In the IP environment, videoconferencing users must be concerned not only about the traditional RED/BLACK (TEMPEST) requirements, but also a new set of Information Assurance (IA) guiwhite paperhis whitepaper explores the security challenges, risks, and resolution alternatives for agencies seeking to deploy and maintain a secure IP-based videoconferencing environment.

Converged Collaboration & Conferencing Services
Marc F. Beattie and Andrew Davis, Wainhouse Research; 10/06

Work today is not discrete. Work is comprised of a huge volume of inter-related items, people, and processes. When each of these items are dislocated from the other and managed discretely, people and organizations are working unproductively. When the elements are smartly connected, enormous efficiencies in both time and cost can be achieved.

The Evolution of Video Conferencing: UltimateHD
Polycom; 10/06

This white paper discusses high-definition (HD) and how it relates to the video conferencing industry today. HD video conferencing standards, requirements, resolutions and formats are defined. Additionally, the complete end-to-end HD experience in video conferencing, UltimateHD is examined, as well as what is needed from a vendor and from the end user to ensure a complete HD experience. Readers of this HD video conferencing white paper will be well-informed and will be able to clearly determine what is needed to implement HD video conferencing in their organization.

HD in Distance Learning
S. Ann Earon, Ph.D., Telemanagement Resources International Inc.; 10/06

For decades, students at remote sites have been educated through distance learning. Initially this involved correspondence courses and then various forms of conferencing (audio, data, and video). With the advent of the Internet, education has become more virtual, with teachers and students communicating globally and degrees being conferred without ever meeting the educators or other students. Distance learning offers: a) flexibility for the learner, b) access to increased educational resources, c) valuable global interchange, and d) equal opportunities for students and teachers regardless of location.

HD in Healthcare
S. Ann Earon, Ph.D., Telemanagement Resources International Inc.; 10/06

In a healthcare environment that is technology oriented, providers and patients are recognizing the benefits of video conferencing. With the constant pressure to increase the quality of patient care and the desire to provide new services, while at the same time controlling costs, healthcare providers are leveraging the power of video networks to link patients, specialists, and clinicians, thus extending the reach of healthcare. Patients seek lower out-of-pocket costs, less travel and shorter wait times as they receive medical care. Live digital video and high-speed network connections enable physicians to evaluate and diagnose illnesses in real-time, without the need for either the patient or physician to travel.

Codian HD Endpoint Interoperability Guide
Codian; 9/06

The video conferencing industry is moving towards High Definition (HD) now that several technologies are reaching maturity and a suitable point on the price-reliability curve. These include high quality IP networks, HD flat screen displays, HD cameras and real-time video processing DSPs.

Multipoint Conference Units - The Advantages of Encoding Per Participant with MCUs
Codian; 9/06

Most MCUs (multipoint conference units) have been developed over time from legacy ISDN equipment. Therefore these MCUs were developed to be used in low bandwidth environments when all data was guaranteed to get from the MCU to the endpoints it was connected to.

The Cisco TelePresence Opportunity for Service Providers
Cisco; 9/06

Cisco® TelePresence is a new conferencing technology that creates a unique, “in-person” experience over the network by combining innovative video, audio, and interactive elements. According to market research conducted by Cisco Systems, telepresence network services will represent an estimated US$4 billion in revenues for service providers by 2010. The optimum Cisco TelePresence experience is delivered over an IP Next-Generation Network (IP NGN), which has the intelligence to assign priority to telepresence traffic and dynamically allocate bandwidth as needed. Service providers that offer a network connection for Cisco TelePresence not only can capture a significant revenue opportunity today, they also lay the foundation to offer additional tiered and bundled services that provide market differentiation, strengthen customer loyalty, and generate incremental revenue.

Taking the Wraps off Videoconferencing in the U.S. Classroom—A State-by-State Analysis
Alan D. Greenberg, Wainhouse Research; 7/06

This white paper measures videoconferencing adoption in K-12 schools as of mid-2006, and attempts to answer several questions: what is the extent of adoption in any particular state, and how many schools and classrooms are likely to be enabled for professional-quality videoconferencing on a national and state-by-state basis. The data was gathered over several months via primary and secondary research, with numerous online resources contributing to a counting process, more than 40 end user and organizations contacted via email or phone, and via conversations with numerous equipment manufacturers, state network providers, and resellers.

Video Conferencing with 3G Handsets
Codian; 6/06

This Whitepaper describes the how the best-in-class H.323 and H.324M (3G) integration can be achieved for the enterprise by using Codian and DyLogic infrastructure.

Ending the Multipoint Videoconferencing Compromise
Ira M. Weinstein, Wainhouse Research; 5/06

In its most basic form, videoconferencing is quite simple. One location (or video system) calls another location, and a few seconds later the meeting begins. This type of two party video session, which is often called a point-to-point video call, is conducted in a manner similar to a typical phone call. Hundreds of thousands of point-to-point video calls are placed each and every day around the world.

Emerging, Converging Collaboration Solutions for K-12 Learning Communities
Alan D. Greenberg, Wainhouse Research; 5/06

While the general concept of using technology for educational purposes has had its advocates and its opponents, research says when effectively leveraged, technology in an educational campus can be valuable for a wide variety of applications.1 This white paper is meant to explore the latest phase of multimedia communications technologies for education. It discusses the features and benefits of converged collaboration solutions, showing how they can be applied to improve communications among all stakeholders while also enhancing educational opportunities for both teachers and learners.

Visual Communication is Green

Organizations around the world are becoming more environmentally conscious. This has come about for a number of reasons, including government regulation and incentives, initiatives to improve quality of life for employees, and customer demand. Whatever the motivation, the reduction of pollutants introduced into the ecosystem would be welcomed by all. This is especially true when reducing pollutants also reduces costs.

The Power of Centralized Video Communications Management
Alan D. Greenberg and Ira M. Weinstein, Wainhouse Research; 4/06

Video communications is now an accepted method for conducting meetings, product development, customer support, recruiting, distance education, and healthcare, along with many other applications. Once considered just an alternative to travel, videoconferencing has now become a core, mission-critical business tool for both large and small enterprises. Its deployment is rapidly growing, and in fact, Wainhouse Research reported that more than 420,000 units (group and executive / personal desktop videoconferencing clients) were shipped to enterprises in 2005,1 joining the several million two-way video systems already in use. These video systems were placed in ISDN, IP, or mixed network topologies where their various capabilities are put to the test daily to support mission-critical applications.

Unified Communication Industry Study
Forrester Consulting; 2/06

Surveys conducted by Forrester Research to knowledgeable employees within healthcare, retail, and banking industries endeavored to discover communication shortfalls and to determine how these problems could be improved with unified communications.

The ISDN to IP Migration for Videoconferencing
Ira M. Weinstein, Wainhouse Research; 1/06

Since the release of IP-capable videoconferencing solutions in the mid-1990s, the percentage of video calls hosted over IP networks has continued to grow. As shown in the left chart below, WR estimates that in 2004 IP became the most common network used for hosting videoconference calls.

Employing IT-Level Security for IP Videoconferencing
Ira M. Weinstein, Wainhouse Research; 1/06

In recent years videoconferencing has morphed from an ISDN-centric to an IP-centric model. In fact, most videoconferencing systems today support IP networks out of the box, while ISDN network connectivity- once the de facto standard- has become an option add-on. The addition of IP capabilities to videoconferencing systems and infrastructure devices has provided many performance, management, and cost benefits and has paved the way for large-scale deployments of videoconferencing within the enterprise.

Supporting Real-time Traffic: Preparing Your IP Network for Video Conferencing
Polycom; 1/06

Voice over IP (VoIP) and video conferencing over IP create real-time traffic streams with characteristics very different from run-of-the-mill data applications. If you are considering running voice or video conferencing over your IP network, you should prepare for this different and often challenging traffic type. The fact is that most enterprise networks are ill-equipped to carry video conferencing traffic, and will need to be evaluated, tested, and possibly reconfigured and upgraded to ensure acceptable quality.

Overcoming Barriers to Effective Visual Communication

Users of visual communication have become more sophisticated and, as a result, much more demanding. Users are discovering ingenious ways to use video to communicate ideas, build trust, and quicken time to market. They are demanding that technology keep up with their needs to take video out of the meeting room, reach across company firewalls, and integrate seamlessly with other collaboration tools.

High Definition - The Way Video Communications Was Meant to Be
LifeSize; 11/05

If seeing is believing, then the videoconferencing experience of the past has always been something less than believable. Despite boastful claims that the video was "just as good as being there" and would allow us to "extend the conference room table 10,000 miles," the truth was always something short of expectations.

Video Communications Management Software: Critical Success Factors for Technology Decision Makers
LifeSize; 11/05

As next generation video and audio communications technologies come to market, organizations have the potential to dramatically enhance their productivity, profitability and innovative capacity. However, the financial impact of these distributed collaboration and communication media will be influenced heavily by the ability to effectively manage them and provide a positive, reliable user experience.

Lean Communications - Enabling Manufacturing Processes Through Visual Technologies

In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact, many of these activities masquerade as critical functions, consuming valuable resources with little return value. It wasn't long ago that manufacturers considered inventory a business asset. It took the application of Lean Manufacturing principles to reverse that thinking (see Find Waste!), pointing out that unsold inventory was a waste and a symptom of overproduction. Lean Communications—delivering the right information when it is needed, where it is needed—can have an equally profound impact on manufacturing.

High Definition: The Evolution of Video Conferencing
Polycom; 10/05

This white paper defines high-definition (HD) and how it relates to the video conferencing industry today. HD video conferencing standards, requirements, resolutions and formats are discussed, as well as the benefits of HD video conferencing in key industries today such as telemedicine, government and distance learning. Readers of this HD video conferencing brief will be well-informed and will be able to clearly determine when and how to implement HD video conferencing in their organization.

Emerging Technologies for Teleconferencing and Telepresence
Wainhouse Research; 9/05

This white paper focuses on a relatively new wave of enhanced conferencing and collaboration tools and solutions that present users with an enhanced or non-traditional teleconferencing experience. Some of these solutions focus on a specific element of a teleconference. In other case, they provide an immersive meeting environment that approaches a "true" telepresence experience.

Optimizing Your Video Network: Improving the User Experience. Advantages of the TANDBERG MXP Platform

The new TANDBERG platform, the Media Experience (MXP), is the base for the broad range of TANDBERG's visual communication product families. This platform introduces an exciting array of features, and this white paper provides an overview of the MXP feature set and the rationale for its development, including considerations such as the increasing importance of open standards in the visual communications space, maintenance of higher quality video and audio transmission, greater flexibility and improved reliability.

Key Considerations for Maximizing Your Video Architecture: Moving Beyond Point-to-Point Conferencing

Video communications have come of age—corporate networks are becoming more powerful, with sufficient bandwidth to carry video, audio and data signals simultaneously; there is a keen recognition of the cost and productivity advantages of face-to-face video communications; and an increasing number of private and public sector enterprises are adopting this technology as a strategic, mission critical necessity at the core of, and throughout their organizations.

Ensuring Scalability for Your Video Network: Selecting a Multipoint Control Unit

Multipoint control units (MCUs) are an essential component in today's enterprise-wide video communication solutions. An MCU is sometimes referred to as a "bridge" because it connects multiple video and audio participants into a single conference—each participant connecting through what is commonly called a "port." Selecting the right MCU for your requirements is critical in order to effectively deploy and manage your video network and provide users with the optimal communication experience.

The Business Case for Videoconferencing—Achieving a Competitive Edge
Ira M. Weinstein, Wainhouse Research; 3/05

It wasn't so long ago that email was considered a corporate perk—a nice-to-have capability for employees and remote workers. Now, email is practically in the same category as heating and lighting—most workers, and certainly all knowledge workers expect email connectivity as part of their work environment. Today, rich media solutions for conferencing and collaboration, driven by video and web conferencing technologies, are making the same transition.

Implementing QoS Solutions for H.323 Video Conferencing over IP:
Ira M. Weinstein, Wainhouse Research; 3/05

H.323 is the standard with global acceptance for multimedia conferences in an IP network. This document discusses tools to implement Quality of Service (QoS) for H.323 video conferences over an enterprise WAN with relatively low-speed links.

The Business Case for Internal Video Bridging
Cisco; 3/05

Today's business climate is more competitive than ever before. For this reason, companies continue to depend upon communications technologies to allow them to more effectively utilize and leverage their employees for the benefit of the firm.

Enabling End-to-end IP Visual Communication by Securely Traversing Firewalls and NATs with TANDBERG Expressway

TANDBERG's Expressway is the right solution for secure firewall and network addresstranslation traversal. While there are a few solutions available, many are expensive, not secure, not available everywhere, restricting of feature sets, not ISP-friendly and not scalable.

Overcoming Secure Visual Communication Obstacleswith TANDBERG Expressway

Deploying visual communication services over an IP network? Concerned about security? Security and investment are two of the top concerns when deploying visual communicationservices over IP, and organizations are looking for a practical solution that does not requirecostly infrastructure upgrades.

Internet and Intranet Calling with PVX
Polycom; 10/04

PVX brings unprecedented video conferencing technology to your desktop PC with the first software application ever offered by the industry leader. Using the industry's highest quality audio/video algorithms, PVX is the only PC application to offer both secure communications and People+Content

Core Technologies of Sony's PCS-1 Videoconferencing System
Sony; 9/04

Videoconferencing has a surprisingly long history. Experimental analogue-video-based systems were developed decades ago. The first commercial system based on digital technology, using digital- circuit-switched networks, was put on the market in the early 1980s. However the poor quality of video and audio and the exorbitant price of the equipment hindered its wide acceptance. The high tariff on circuit-switched lines created another bottleneck to the acceptance process. Videoconferencing systems were used only in wealthy organizations and in schools and until the end of the 90s they were not considered to be popular or user-friendly.

Super-Size Bandwidth and Two-Way Video in the Classroom
Alan Greenberg, Wainhouse Research; 7/04

For a time after it was founded in 1996, Internet2 was perceived among many as "that other network," an exotic luxury that was limited in value to all but a few research institutions. This is evolving, however, and Internet2 is now rapidly becoming a "mover and shaker" that is changing how researchers collaborate and how educational institutions reach out to one another.

Unified Communications: IP Networks, Connecting People Anytime, Anywhere.
Cisco 6/04

Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP telephony and video conferencing are becoming a necessity. In fact, businesses not adopting unified communications are being forced by their customers, suppliers, etc to do so.

The Evolving Role of Videoconferencing in Healthcare
Alan Greenberg, Wainhouse Research; 4/04

This white paper discusses a gradual evolution taking place in the healthcare field, one so subtle it is occurring “below the radar screen” of many healthcare professionals. This evolution is about the use of videoconferencing technology to speed and improve the transfer of knowledge in the healthcare field.

Usage Trends of Collaboration Technology by Business Travelers 2004
Wainhouse Research; 4/04

Wainhouse Research conducted an online survey from April 13 through April 20, 2004 to determine if the habits of frequent travelers and their usage of collaboration technology have changed in the last year, and to compare these results to a similar survey conducted in August 2002.

Path to Success: The Integrated Approach to Enterprise Video

Enterprise video has come a long way in 10 years, from its roots in early satellite and cable TV-based corporate systems to today's streaming media. Despite the technical achievements made over this period, nearly everyone agrees that video has yet to reach its full potential in business. This white paper examines how video has evolved in the enterprise and looks at the factors leading to what has become today's disconnected “islands” of video systems. It then explores the benefits of a newer approach involving more tightly integrated video systems based on open and de facto industry standards.

TANDBERG Management Suite and Security

TANDBERG Managements Suite (TMS) is a tool for monitoring, maintaining and booking video conference systems through a web page. Installing such a service can and often will raise some questions from IT administrators on how this will affect the network in terms of security and performance. This document is meant to address the issues that might come up during an integration of TMS in a company's network.

Business Communications and Meetings Survey
RoperASW and TANDBERG; 11/03

In order to better understand the state of communication in business today, TANDBERG and RoperASW teamed up to conduct a survey of business professionals to measure behaviors and attitudes around specific communication methods used in the workplace.

Best Practices in Live Content Acquisition by Distance Learning Organizations
Alan Greenberg, Wainhouse Research and Russ Colbert, Polycom; 10/03

This Best Practices guide is based on interviews with numerous content providers, content recipients, and content brokers who utilize two-way, interactive video conferencing as a means of enhancing students’ educational experience. The guide’s focus is on the primary and secondary school levels.

Demystifying IP Migration for IT Professionals
Timothy M. O'Neil, Polycom; 10/03

The application and transport convergence that is occurring today in modern IP networks is significantly impacting Collaborative Networks (CN) and CC Collaboration Applications (CA). It is the intent of this paper to discuss all of the pertinent variables that must be considered in order to cost effectively and efficiently deploy or migrate CN and CA to IP networks.

Polycom Guide to Conferencing and Collaboration
Polycom; 10/03

In an increasingly global, fastmoving, knowledge-based economy, organizations must react to change by processing information and making decisions quickly. At the same time, they must cut the costs of doing business as the global slowdown maintains its stranglehold and travel becomes more difficult, more complex, and less convenient.

IP Migration Simplified for Government Professionals
Timothy M. O'Neil, Polycom; 9/03

The application and transport convergence that is occurring today in modern IP networks is significantly impacting Collaborative Networks (CN) and Collaboration Applications (CA). It is the intent of this paper to discuss all of the pertinent variables that must be considered in order to cost effectively and efficiently deploy or migrate CN and CA to IP networks.

Advantage TANDBERG: H.264 Dramatic Leaps in Video

Organizations looking for dramatic leaps in communications efficiency and effectiveness can immediately take advantage of one of the most exciting developments in the history of collaboration technologies: the H.264 video compression standard. If they carefully select the right video communications systems, users will experience twice the video quality with no increased network costs and a reduced Total Cost of Ownership.

TANDBERG on Streaming—an Application Note

This document is intended to provide help during installation and use of the Streaming functionality implemented in TANDBERG videoconferencing products. It is also intended to give some general background on what streaming is and how to make use of the feature.

Evaluating Conferencing Solutions A Buyer's Guide
Sonexis; 4/03

What type of conferencing is best for your organization? Is audio-only conferencing adequate—or are there extra benefits that only the combination of audio and web conferencing can deliver? Is there a role for videoconferencing? Does it make more economic sense to purchase conferencing services on a per-usage basis or to invest in an in-house conferencing solution?

Polycom Management Solutions - Selecting the right combination of applications for your organization
Polycom; 4/03

Video and Audio communications are becoming a critical part of more and more organizations each year. As organizations increase their dependence on this technology, it becomes increasingly important to maintain the technology's proper operation and measure and track its usage.

Deployment Of Multi-Network Video And Voice Conferencing On A Single Platform
Polycom; 3/03

This document provides an overview of the issues, capabilities and benefits to be expected from a single platform solution for video and voice multipoint and gateway conferencing. How Polycom meets these challenges and how to configure the Polycom Unified Conferencing Bridge to meet your requirements are also addressed.

Deploying the Polycom Office
Polycom; 2/03

The Polycom Office is a blueprint that allows organizations to make decisions on deploying a collaborative conferencing network that includes voice, video and data communications.


H.323 is an International Telecommunications Union (ITU) standard that describes the protocols, services and equipment necessary for multimedia communications including audio, video and data on networks without guaranteed Quality of Service (QoS). These networks technologies may include Ethernet, Fast Ethernet, and Token Ring and protocols like Internet Protocol (IP) or Integrated Packet Exchange (IPX). Due to the need to communicate between smaller networks connected to the Internet, IP will be a more popular transport for H.323.

Under the Hood of the SoundStation VTX 1000
Jeff Rodman, Polycom; 1/03

Since its introduction a short time ago, interest in the Polycom SoundStation VTX 1000 has been intense. In many respects, it is a revolutionary product. It is the first integrated audioconferencing system to provide wideband audio capabilities over the public telephone network; this alone makes it a major advance over the existing state of the industry. But there are numerous other firsts in the SoundStation VTX 1000. Some of these will be helpful to those who are using, selling, or considering a purchase of the system, and some may just be interesting to know. The purpose of this paper is to give a peek inside the SoundStation VTX 1000, to help you understand just why this system is so extraordinary.

Voice Over Internet Protocol Tutorial
The International Engineering Consortium (IEC); 10/02

This tutorial discusses the ongoing but rapid evolution of Internet telephony, the market forces fueling that evolution and the benefits that users can realize, as well as the underlying technologies. It also examines the hurdles that must be overcome before Internet telephony can be adopted on a widespread basis.

A Guide to Multipoint Conferencing White Paper
ClearOne; 6/02

Once your organization has embraced video conferencing, the need for a multipoint conferencing solution may quickly follow. Multipoint conferencing simply refers to the ability to simultaneously connect three or more conferencing systems together in a single call. But that's where the simplicity ends. There are a number of choices available to help you connect with other video conferencing systems and the technology can become complicated. The goal of this white paper is to provide a general overview of the options available, the strengths and weaknesses of each, and the economics involved. We will also provide a list of questions to help you determine your specific needs and to help guide your selection process.

Application-based Quality of Service For IP Video Conferencing
Polycom; 5/02

IP video communications and voice over IP (VoIP) applications differ from traditional data applications in that they are real-time applications, and as such, require higher bandwidth than traditional data applications.

IntelliNet IP Network Service Technical Whitepaper
IVCi; 2/02

IVCi's IntelliNet is the world's first globally available, intelligent private IP-based video collaboration network. IntelliNet provides you with the ability to have a completely reliable, on-all- the-time, secure video conferencing network for a fixed fee each month.

Deploying Secure Enterprise Wide IP Videoconferencing Across Virtual Private Networks
Polycom; 12/01

Overview of how to effectively and securely provide IP-based video conferencing applications between multiple locations within a corporate enterprise, using dynamically created Virtual Private Networks across the Internet.

Video Communications: Building Blocks for a Simpler Deployment
Polycom; 5/01

The convergence of IP-based (H.323) and ISDN-based (H.320) standards intoday's video communication network requires in-depth knowledge to smoothly deploy IP video communication applications across a network. Deploying IP video communication extends beyond connecting video communication terminals to the LAN. The full implementation of video communication incorporates many components and architectural designs to facilitate the "ease of use" for end-users and IT professionals.

For additional information regarding video conferencing, IP network and streaming video whitepapers, please contact IVCi at 800-224-7083, or click here to have an IVCi Representative contact you.

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