The Solar Energy Consortium Uses IVCi's Managed Services to Hold Multi-Point Video Conference
The use of IVCi's managed services allowed the Consortium to focus on its meeting and not the technology
By Nina Parker
The Solar Energy Consortium (TSEC) is a not-for-profit organization that engages in scientific and educational activities to promote the use of solar power in New York State. TSEC's members include universities and technology development companies located all over New York, so getting members together in one location for project meetings proved difficult due to scheduling conflicts and travel-related expenses.
In 2009, TSEC received a government grant to install Polycom video conferencing systems at three of its sites; Hudson Valley, Clarkson, and New York City. These locations are now considered conferencing centers, and members can travel to the nearest center to attend a meeting with the other sites. TSEC Board Vice Chair Frank Falatyn was instrumental in securing the funds for TSEC's video conferencing systems. "We wanted to make meetings easier to attend," he said. "Instead of having people travel when costs are so high, it is more efficient for us to have video calls among conference centers in our members' regions. Without video conferencing we would have problems getting members to attend project meetings because everyone has busy schedules and are trying to contain their costs."
Although TSEC's video systems were covered by the grant, infrastructure products such as a bridge, gateway, gatekeeper, firewall traversal solution, and service for managing the calls were not included. Because multi-point calls can be complex to set up and manage, many users choose to outsource this task to a managed service that has the necessary expertise. When planning its next meeting, TSEC recognized that it was going to need to bring additional sites into the conference, and faced the challenge of setting up the meeting without sufficient resources.
W H I T E P A P E R
Over the past few years, collaboration technologies, like audio, video, and web conferencing, have played an ever-increasing role in national security and defense. This dependency on high impact, rich media communication has spread throughout government and military agencies around the world. Videoconferencing, in particular, has undergone a dramatic transformation from a "nice-to-have" leading-edge technology into a mission critical requirement.
M U L T I M E D I A
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