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  • Article: IVCi Announces New Audio and Web Conferencing Services
  • Press Release: IVCi Awarded TANDBERG's Managed Services Provider of the Year
  • White Paper: Video Telephony: Unified Communications Effectiveness
  • Multimedia: TANDBERG Content Server Step-by-Step
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IVCi Announces New Audio and Web Conferencing Services

Mark Weingarten,  Assistant Vice President of Customer Service and Operations, IVCi LLC.

Interview with
Mark Weingarten,
AVP of Customer Service & Operations

By Nina Parker

Q. What should our customers know about IVCi's new audio and Web conferencing services?
A. This is an exciting new offering because we are providing our customers a one-stop shop for all of their conferencing needs. Our clients can now expect the same level of reliability from their audio and Web conferences as they experience with their video conferences; they will have the full support of the experienced IVCi team to make sure each call is successful. In addition, our new Web conferencing services will allow customers to quickly and easily share their PC with other meeting participants. What a great way to collaborate!

Q. Why do customers need to manage their audio calls?
A. Very often when audio is part of an IVCi video conference, it is either not managed at all, or it is managed by another service provider. When either is the case, IVCi cannot ensure the complete success of the conference. Since most of our video calls have an audio component, we needed to find a solution that would connect the two services seamlessly - and by managing the audio we are now able to do that. We can disconnect and mute participants whenever needed, and reconnect anyone that drops off. Gone are the days that a single noisy cell phone user disturbs the whole meeting when their noise is amplified on a video or AV system. As a single provider, we monitor all aspects of the meeting, and in this way make sure it is successful.

Q. Is the audio conferencing service easy for anyone to use?
A. Absolutely. IVCi handles all aspects of the audio call when it is integrated with video. We supply users with a participant code that is unique to their account, and all they have to do is dial in. There is also a feature called 'click to call' that lets a user click on a link and go into a browser page, which will allow the system to call them. This makes it easy for users who find it tedious to enter 20 digits when making a call. This is especially useful for attendees that might be commuting. There is nothing more frustrating than trying to type all those digits in when you are supposed to be "hands free" and watching the road.
We also recommend IVCi's audio conferencing service for those customers who are not using video. Meeting participants simply just use the participant and host codes to conduct audio calls, then use the service the same way they would with their current provider. If they want more functionality, they can use their browser and control the call themselves. When the conferences have a large number of participants, we can manage the call as an event, which means an operator connects everyone and stays on the call throughout, guaranteeing a successful experience for all.
I should also note that all of these services are very competitively priced. I'm not a sales-person but I thought I would throw that in.

Continued >>


IVCi Awarded TANDBERG's Managed Services Provider
of the Year

Award recognizes IVCi for its continued success with Managed Conferencing/VNOC services.

HAUPPAUGE, NY - July 9, 2008 - IVCi, LLC (www.ivci.com ), a leading integrator of enterprise collaboration solutions including high definition video conferencing, telepresence, audio visual integration, and managed conferencing services, announced today that it has been awarded TANDBERG's Managed Services Provider of the Year. This is the second consecutive year that IVCi has been recognized by TANDBERG for its outstanding performance.

Continued >>


Whitepaper: Video Telephony: Completing the Picture of Unified Communications Effectiveness. Click for the white paper.

W H I T E   P A P E R

Video Telephony: Completing the Picture of Unified Communications Effectiveness

Learn the benefits of the next step in unified communications — the convergence of video and phone devises to a simple, single comprehensive replacement system for core communications and collaboration.

Click here for the white paper >>


TANDBERG Content Server screen shot.

M U L T I M E D I A

TANDBERG Content Server Step-by-Step

Walk through a step-by-step demonstration of the TANDBERG Content Server — a network device that enables organizations to easily create video and multimedia presentations for anytime, on-demand access.

Create business-quality multimedia content easily from any H.323 or SIP videoconferencing endpoint. Manage and distribute live or recorded content to any PC in Microsoft Windows Media®, QuickTime® compatible MPEG-4 and RealPlayer® formats.

Click here for the video >>

 

NEW! Polycom RMX 1000 MCU

Polycom RMX 1000 MCU photo.

A high performance conference platform that supports small-to-medium sized organizations and enterprise branch offices. Supporting up to twenty concurrent video or audio endpoints, the RMX 1000 conference platform is ideal for organizations requiring a robust and cost-effective multipoint conferencing solution.
Continued >>


NEW! TANDBERG E20

TANDBERG E20 photo.

New video conferencing VoIP phone from TANDBERG!

TANDBERG reinvents the desk phone by bringing video conferencing to the business VoIP phone. Face-to-face no longer requires side-by-side, making it possible for instant, in-depth discussions and collaboration from anywhere.
Continued >>


NEW! TANDBERG Telepresence T1 System

TANDBERG Telepresence T1 System photo.

New telepresence system from TANDBERG!

TANDBERG Telepresence T1 is the instant telepresence experience designed for the executive office or high-end collaboration room. Every detail is optimized to give users the highest quality forum for collaboration available. Unparalleled in quality, setting a new industry standard.
Continued >>


Polycom TPX HD 306M

Polycom TPX HD 306M photo.

NEW Telepresence System from Polycom!

The Polycom TPX HD 306M provides an outstanding high definition telepresence solution that provides a sense of being there in person, delivering UltimateHD: HD voice, HD video and HD content for extreme performance with a flexible design and numerous configurations for multiple environments.
Continued >>


If you are interested in learning more about IVCi's complete line of audio visual and video conferencing products and services click here or call 800-224-7083.

Power Meetings Update is a publication of IVCi, LLC.
All articles, trade names, trademarks, and/or service marks herein are owned by their respective holders.
©2010 IVCi, LLC. 601 Old Willets Path, Hauppauge, NY 11788 631-273-5800