New Survey Demonstrates IVCi's Commitment to Customer Satisfaction

IVCi has just released the results of a comprehensive survey of its audio visual customers. The survey, compiled in August 2010, indicates a 94% overall satisfaction rate with IVCi's AV solutions and 100% of respondents indicated they would turn to IVCi for future AV needs. In addition, IVCi scored high marks on responsiveness, implementation team professionalism, and overall project management.

"I am pleased with the results of this survey, and would like to congratulate our talented AV team for its commitment to customer satisfaction. IVCi strives to provide audio visual solutions that exceed our customers' expectations, and we will use this feedback as a tool to continue to improve our AV integrated services," said Timothy Hennen, senior vice president of AV integration at IVCi.

IVCi's audio visual expertise includes custom integration with video conferencing and telepresence solutions, and managed conferencing services. Recently The AV department has received accolades for completing innovative designs for video conferencing and telepresence systems.

"The results of our AV survey are incredibly gratifying. Our commitment to service and collaborative technology is what drives IVCi in each and every customer engagement. As good as the results are we will continue to work to improve our ability to provide market leading services and solutions." said IVCi president and founder Bob Swing.

Click here for the survey results >>

For more information about IVCi's audio visual integration services call 1-800-224-7083 or click here to have an IVCi Representative contact you.

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