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  Students from the One Stop Richmond Hill Community Center enjoy a virtual field trip.

IVCi Customer Profile: One Stop Richmond Hill Community Center

Video Conferencing Field Trips Transform New York City Students

By Nina Parker

New York State funded One Stop Richmond Hill Community Center needed a way to bring subject matter experts from all over the world into its classroom. To achieve this, the Community Center partnered with industry expert IVCi to implement a TANDBERG video conferencing solution that was reliable and easy to use. As children became comfortable using the technology, their communication skills increased and their self-confidence grew.

The Challenge

The educators at the One Stop Richmond Hill Community Center believe the best way for their New York City elementary school students to learn subjects like environmental and space science is by experiencing the lessons firsthand from subject matter experts. These specialists in their fields teach students by engaging them in live demonstrations and question and answer sessions that are valuable additions to the usual classroom lesson plans.

To access subject matters experts, teachers can organize field trips to off site locations, or arrangements can be made to bring an expert to the learning facility. However, due to budgetary, scheduling, or transportation limitations these options may not always be available. The Community Center needed an alternative way to bring subject matter experts from all over the world into its classroom.

The Solution

The educators at the Community Center recognized the value that video conferencing could bring to their classroom. As a two-way interactive technology, it would be the most efficient way for students to learn from experts who were dispersed throughout the United States and other countries. Community Center President Simcha Waisman procured funding from state elected officials for both summer programs and a year long after school program called "Computer Technology and Video Conferencing" to provide video conferencing field trips to the students at no cost to the community.

The Center's Program Administrator Neme Alperstein chose industry expert IVCi to provide guidance on selecting a solution that would be reliable and easy to use. "We needed as few technical problems as possible so that we could get directly to the subject matter," she said. "I don't want to have to do technical trouble shooting; I just want to do a video conference with content."

To help Ms. Alperstein achieve successful video calls, IVCi installed a TANDBERG Profile 3000 MXP with a document camera for presentations. The TANDBERG solution is fully interoperable with the video conferencing equipment located at the other end points, which allows effective communication between different systems. Prior to installation, IVCi worked with the Community Center to make sure the video traffic would securely traverse its firewall. After the system was installed, IVCi provided extensive training to ensure the equipment would be fully utilized. The Community Center chose IVCi's Managed Care services, which includes support from IVCi's call center and its technical help desk.

Continued >>
Video Bridge Evaluation - Q2 2007. Click for the white paper.

W H I T E   P A P E R

Visual Communication in the Service and Maintenance Industry

A major shift in many manufacturers' business strategies has included an increased focus on service and maintenance as a way to maintain and increase profits.

Click here for the white paper >>

Polycom HDX 4000 video screenshot.


to Traffic!

Sitting in traffic damages not only the environment, but your own health. Communicate visually without leaving home or the office.

Click here for the video >>


TANDBERG Video Communication Server

TANDBERG Video Communication Server photo.

The TANDBERG Video Communication Server bridges the gap between SIP and H.323 and delivers three unique applications in one centralized device. It features innovative video call forwarding capabilities through TANDBERG FindMe™ and extends SIP support to network administration and firewall traversal.
Continued >>


TANDBERG MediaPlus photo.

Designed for educational environments, the TANDBERG MediaPlus offers a unique combination of multimedia tools in a single compact, mobile and secure unit.
Continued >>

Polycom HDX 4000

Polycom HDX 4000 photo.

HD video conferencing!

A true multimedia experience with a 20.1 inch HD screen and powerful speakers, the new Polycom HDX 4000 Series extends the benefits of Polycom® UltimateHD™ with premier HD video conferencing at the desktop. Continued >>

Polycom VMC 1000 Video Media Center

Polycom VMC 1000 Video Media Center photo.

New streaming video server!

The Polycom VMC 1000 enables enterprises to seamlessly enlist their videoconferencing and network infrastructures into the cause of enterprise video production, delivering a cost-effective method for organizations...
Continued >>

If you are interested in learning more about IVCi's complete line of audio visual and video conferencing products and services click here or call 800-224-7083.

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