HAUPPAUGE, NY – June 23, 2010 – IVCi, LLC (www.ivci.com) announced today that it has expanded its Telepresence Connect service to include interoperable and business-to-business Cisco TelePresence calls. This service, which is a part of IVCi’s suite of video managed services deployed to customers around the world, manages a company’s entire meeting experience. Many managed services simply manage the meeting’s infrastructure.
IVCi’s Telepresence Connect enhances Cisco’s One-Button-to-Push (OBTP) to ensure OBTP is programmed for all call types, including telepresence-to-telepresence, telepresence-to-high definition/standard definition video conferencing, and telepresence-to-businesses (B2B). Any type of call can be fully automated, and there is no user or support personnel action needed. Clients of this service include businesses that may already have managed services from their current Telco, or from Cisco.
“Cisco TelePresence systems are designed to be user-friendly, and deliver a high-quality meeting experience. The challenge is that many organizations need their own support team to manage the meeting process when different types of systems or business partners are included in the meeting. I am delighted that we have been able to add this service and take those tasks out of our customers’ hands, even those clients that may already have an infrastructure managed service,” said IVCi’s SVP of Managed Services, Chris Böttger. “Customers that use this service are seeing a return on their investment today, because we are extending the reach of the telepresence room to any system in the world, without having to wait for new standards and protocols to be introduced.”
IVCi is a leading integrator of video conferencing and telepresence solutions, audio visual equipment, and managed conferencing services. IVCi has been providing successful video conferencing and telepresence meetings to its managed services customers since 2001, and its experience extends across industries including financial, manufacturing, legal, health care, education, and retail. IVCi’s managed services manage the meeting through IVCi’s cloud services, or through a customers’ own infrastructure, with a suite of flexible modules that can fit any meeting requirement.
IVCi, LLC (http://18.104.22.168/~ivcicom | http://audiovisual.ivci.com) is a leading integrator of managed enterprise collaboration solutions, including high definition video conferencing, telepresence, audio visual systems, and managed conference services. IVCi makes conferencing and audio visual solutions easy to use, easy to manage, and easy to afford.