If you ask any sales executive what their objectives are, one will most likely be shortening their sales cycle. Reducing the time it takes to make a sale allows for more deals in less time thus increasing revenue for the organization. Using video collaboration tools during the sales cycle helps to manage and improve customer relationships while also removing the distance barrier by allowing visual interaction from anywhere at any time.
Face to face communication is key when building trust with customers due to the high value placed on body language, facial expressions, and eye-to-eye interactions. Video collaboration allows sales reps to conduct these face-to-face meetings in real-time at any stage of the sales cycle. This ability to easily and quickly connect helps to build trust and a strong relationship with customers while also increasing productivity.
Excellent communication and collaboration with all necessary personnel, are high-priority elements for any customer during the sales cycle. On the other hand, finding ways to efficiently utilize subject matter expert’s time can be difficult. Utilizing video collaboration tools to connect customers to these resources allows organizations to reduce costs, save time, improve communication, and continue building trust with the customer.
At IVCi, we define the art of possibilities. You know your business. We know collaboration. Together, we’ll help you paint a picture of a solution that not only meets, but exceeds, your requirements. All it takes is imagination and the right partner. When you’re ready, let us guide and execute your vision.