Spacer. Polycom HDX 4000 Features and Benefits photo.

Polycom HDX 4000 Series
Features and Benefits

Extending the benefits of Polycom® UltimateHD™ with premier HD video conferencing at the desktop

Polycom HDX Series Named Top-Ranked High Definition Video Conferencing Solution Press Release

Click here to contact IVCi.


Polycom 22 kHz StereoSurround™

  • 2 channels of 22 kHz crystal clear audio
  • Superb clarity to hear the subtleties of every word
  • Easily decipher multiple, simultaneous conversations
  • Distinguish which side of the room people are talking from, just like in a real meeting

Audio Error Concealment

  • Eliminates audio drop-outs on noisy networks
  • Smooth, consistent verbal communications without interruptions
  • Corrects audio from any system seamlessly
  • Activates automatically, only when needed

Flexibility of Headset

  • Use headset with microphone for complete privacy
  • 3.5mm jack built-in for headset or headphone

Built-in Stereo Speakers

  • Powerful sound from built-in speakers offering rich fidelity from 100 Hz to 22 kHz

Integrated Desk Phone

  • Your video device can be used as fully-functional speakerphone
  • VoIP or analog high quality speakerphone


True High Definition Video

  • Natural high high definition during video call
  • Reduce the technology barriers by seeing people and content in HD resolution
  • 720p (1- 4 Mbps)
  • 480p (256-768 kbps)

Embedded HD Camera

  • Camera is positioned in bezel of monitor for improved visual acuity
  • Electronic pan-tilt-zoom allows for flexibility
  • 16:9 aspect ratio gives a natural viewing angle
  • 65° field of view allows for a team view in front of the camera
  • Privacy shutter

Polycom Extreme HD LCD

  • 20.1” high definition LCD for increased desktop landscape
  • Multiple resolutions supported, 1600x1200, 1680x1050, 1600x1000, 1400x1050, 1344x1008, 1344x840, 1280x1024, 1280x960, 1280x800, 1280x720, 1024x768, 800x600
  • High resolution for split screen video and graphics

Lost Packet Recover (LPR)

  • Communications remain intact even on disruptive networks
  • Smooth, continuous video without interruptions
  • Maintain active face-to-face contact
  • Accomplish meeting objectives without worrying about the video integrity of public or private networks
  • Activates automatically, only when needed

Dual Monitor Emulation

  • Most efficient use of a single LCD display
  • View near and far video windows at the same time
  • Alternate layout views supporting near end, far end and content in native aspect ratio and resolutions

Content Sharing

People+Content™, H.239

  • People and Content both shared in High Definition
  • Polycom People+Content or standards based H.239 ensures interoperability in the industry
  • Dual images allows the far end to see the presentation and the speaker at the same time
  • One touch sharing directly from keypad
  • People+Content Receive (included)
  • People+Content Send (optional)

People On Content™

  • Optional feature allows for users to become part of their presentations
  • Using chroma key technology, users can place themselves in front of the PC video input source
  • Perfect for distance education and training
  • Retain attention, increase productivity

Adjustable Bandwidth for Content

  • Flexibility to choose the amount of bandwidth to dedicate to Content or People based upon what is being shown
  • Options include 90% Content/ 10% People; 50% Content/ 50% People; 10% Content/ 90% People
  • System will automatically adjust bandwidth allocation when sharing content based upon content being shown
  • Very powerful for users who share a wide range of content during a video call
  • User adjustable setting can be accessed both during a call and outside of a call
Polycom HDX 4000 photo 5.

User Interface

Support for API Control Commands

  • Custom control touch panel integration including AMX® or Crestron® is made easy with extensive support for API command set
  • Integrator's Reference Manual for HDX Series details over 200 commands for special applications
  • Sample control templates are available for touch panel integration that provides basic functionality right out of the box

Non-disruptive Desktop

  • Video UI "floats" on top of PC screen when activated
  • View desktop applications during a video call

Multiple Resolutions Supported

  • 12 input video resolutions supported for local display

Platform Versatility

Internal Multipoint Software

  • Optional upgrade easily done with a software key
  • Conduct meetings beyond just point-to-point
  • Increase productivity by including key people on the call
  • Adding sites during a call can lead to quick decision making
  • Supports up to 4 video calls in a single conference

Secure FTP, Telnet and Web

  • Polycom video systems are the most secure video conferencing solutions in the industry
  • All access to the HDX system can be secured including accessing the HDX system via web-browser as well as secure telnet and ftp access via SSH for secure system administration and application connectivity

Advanced Encryption Standard (AES)

  • Communications are confidential and secure
  • Authentication by the National Institutes of Standards means it's credible
  • Built-in, no extra hardware required

H.460 NAT/Firewall Traversal

  • Standards compliance for traversing NATs and Firewalls
  • Session border controller (V2IU) is only needed at the central location and all VSX systems with H.460 can communicate through the single V2IU
  • Uses H.460.18 for signaling traversal and call establishment and H.460.19 for media traversal

IP (H.323, SIP or SCCP), ISDN or Serial Connectivity

  • IP is standard and you choose the H.320 interface best for your application
  • Choose the right option for your specific network connection
  • Supports UPnP and NAT for automatic setup of conferences conducted through firewalls
  • Wide range of IP QoS services to insure call quality and integrity
  • Optional H.320 interfaces include Quad BRI, PRI, V.35, RS-449 and RS-530
Polycom HDX 4000 photo 6.

Multiple Use RS-232 Port

  • RS-232 port
  • Integrate easily with control panels


Part of Polycom's Unified Collaborative Communications

  • Remote management through Global Management System™
  • RMX Click & View™ offers a variety of layout templates for multipoint call right from the system's handheld remote
  • Expand the audience over audio and video with an RMX™ bridge
  • Extended conferencing with Polycom PathNavigator™
  • Schedule, invite participants and manage conferences easily with Polycom Conference Suite
  • Video recording, streaming and archiving with the Polycom RSS 2000™.
  • Use the Polycom SE200 for management, scheduling and gatekeeping


  • Solid, reliable platform
  • Qualified by independent test labs
  • Interoperates with other vendor's systems
  • Easy to install even in a multi-vendor environment

Baseline Mode

  • Set your system to baseline mode, H.261 and G.711, for maximum interoperability with legacy video conferencing systems
  • Accessible via web, FTP or on-screen UI for easy access by the network administrator
  • Can be turned on and off as needed

Technical Documentation

Award-Winning Documentation

  • Documentation set includes information about setting up, maintaining, and using the system
  • Available at
  • Searchable PDFs with colorful illustrations
  • Administrators Guide, User's Guide, and Quick Tips available in most supported languages

Setup Sheets

  • Easy-to-follow graphical instructions for setting up the system and peripherals
  • Illustrations show both minimal and optional system configurations
  • Shipped with the system for easy access

Administrator's Guide

  • Comprehensive information for configuring system, including an explanation of each administrator setting
  • Descriptions of system features and capabilities
  • Back panel diagrams of all systems with explanations of each connector
  • Instructions for using the web interface

User Documents

  • Quick Tips one-page document provides quick and easy reference for video conferencing tasks
  • User's Guide covers everything you need to know about using the system in a video conference
  • Customizable User's Guide allows you to include your help desk information specific to your environment

Polycom Platinum Partner logo IVCi is a Certified Polycom Platinum Reseller and Telepresence Certified Plus Partner. We are one of only a handful of resellers nationwide recognized with these distinctions for our superior service and support of Polycom's integrated, end-to-end voice, video conferencing, telepresence, Web and data communications solutions. In 2005 IVCi became a Polycom Certified Service Partner (CSP), the highest level of certification a channel partner can receive from Polycom, which requires consistent compliance with a comprehensive set of methodologies designed to guarantee complete customer satisfaction. Our factory-trained sales and technical staff install and support Polycom projects across the country and around the world. As with the other video conferencing products we represent, IVCi provides clients with one point of contact for sales, service, management and support of the entire Polycom product line.

Polycom HDX 4000 Resources

bullet Polycom HDX 4000

bullet Polycom HDX 4000 Press Release

PDF File Icon Polycom HDX 4000 Brochure

PDF File Icon Polycom HDX 4000 Features and Benefits

PDF File Icon Polycom HDX 4000 Technical Specifications

PDF File Icon Polycom HDX Series Overview

PDF File Icon Polycom HDX Series Solutions Sheet

Press Release IconPolycom HDX Series Named Top-Ranked High Definition Video Conferencing Solution Press Release

Click here for a QUICK QUOTE!

For video conferencing solution pricing or additional information regarding Polycom HDX 4000, please call us at 1-800-224-7083, or click here to have an IVCi Representative contact you.

Spacer. Spacer. Spacer. Spacer.
Spacer. Free video conferencing review.
Free Live
Product Review!
You've got questions.
We've got answers.

Receive a free telephone product review of the Polycom HDX 4000. Get pricing, discount information, compare models and more. Submit the form below or call 1-800-224-7083 today!

Spacer. FIRST NAME: Spacer.
Spacer. LAST NAME: Spacer.
Spacer. COMPANY: Spacer.
Spacer. PHONE: Spacer.
Spacer. E-MAIL: Spacer.
Spacer.   Spacer.
Spacer. All fields are required. IVCi will not share your information with third parties. Spacer.

Audio Visual Integration

Audio Visual Integration company photo.

The right audio visual system should do precisely what you need it to do. IVCi is uniquely qualified to design the right audio visual solution for you because... More >


Custom Telepresence Solutions

Custom telepresence photo.

A virtual meeting experience unlike any other, telepresence has set a new standard for visual communication. Walk into a telepresence room and... More >


Cloud Video Conferencing

Managed conferencing services company photo.

Companies no longer have to worry about locating the right technical staff or determining the best way to utilize video conferencing within the organization... More >

Invite IVCi to be your friend on Facebook. Follow IVCi on Twitter. Find out what's new in the worlds of conferencing and audio visual technologies at the IVCi Blog. Visit the IVCi YouTube Channel. RSS news feed from IVCi.
Find us on Google+
©2012 IVCi, LLC All rights reserved. All articles, trade names, trade and service marks herein are owned by their respective holders.