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Video Conferencing (VTC)

Video conferencing (also known as VTC) facilitates face-to-face collaboration among companies located in different cities or countries, and within any organization with more than one location. Because the implementation of video conferencing equipment can reduce business related travel, it is known not only for the cost savings it delivers, but as a green technology that can be a valuable tool for companies committed to reducing carbon dioxide emissions.

IVCi has designed thousands of video conferencing solutions for business, education, health care, and government. These systems include:

• Turnkey video conferencing solutions, such as high-definition and telepresence systems
• Multipoint bridges (MCUs)
• Gateway and gatekeeper systems
• Scheduling and management systems
• Equipment maintenance and support

Video Conferencing Solutions Designed to Meet Your Needs

IVCi helps our customers save time and money with customized video conferencing solutions. We work closely with our clients to deliver unique, highly reliable solutions that are easy for anyone to use. We stand apart from our competitors because we have true production environment experience. Our experience and expertise have been obtained through the operation of thousands of end points in our 24/7 production environment for our managed service customers. This service, which consists of network and end point monitoring, call scheduling and launching, and gateway and concierge services, is provided to our customers in 86 countries.

IVCi's video conferencing solutions are designed to exceed user expectations with their ease of use and reliability. As a result, our clients find that the video conferencing equipment is used more often, and they enjoy an improved ROI. Our customers use their systems to improve communication while reducing business related travel, an achievement that is good for their bottom line, as well as the environment.

Unmatched Industry Recognition

IVCi is a Platinum certified reseller for leading equipment manufacturers Polycom and TANDBERG. Headquartered in Hauppauge, New York, we have sales offices nationwide, and our client base ranges from Fortune 50 corporations to small entrepreneurial organizations. Recent awards and recognition include Tandberg's Video Conferencing Provider of the Year, TANDBERG's Managed Services Provider of the Year, a top-ten ranking on System's Contractor News magazine's top 50 integrators list, being named to the VARBusiness 500, and features in prominent industry publications such as Systems Contractor News (SCN) and Archi-Tech magazines.

IVCi features award-winning video conferencing equipment from:

• Polycom Video Conferencing and Telepresence >
• TANDBERG Video Conferencing and Telepresence >
• Cisco TelePresence >
• ExStream Mobile Wireless Video Conferencing >

Have you been researching a video conferencing system? Do you know which system will be the right one for your organization? Click here for information regarding finding the right video conferencing solution for your needs.

Managed Conferencing Services

IVCi's IntelliNet Managed Conferencing Services (MCS) is an award winning managed service for telepresence and video conferencing solutions that delivers 99.9% video call reliability across 86 countries. IntelliNet MCS is a high performance, reliable, and scalable service designed to meet all of our customers' call management needs, from just a few systems to thousands of end points.

This real-time call management service is designed to be so easy to use that participants simply report to the conference room, and any audio and video calls are automatically connected. IVCi provides this service on our global video network, or on our customer's own network. IntelliNet MCS customers experience meeting reliability and ease of use that exceeds their expectations, and allows them to focus on their core business objectives - instead of the enabling technology. As a result, video conferencing usage increases, and our clients significantly improve their ROI.

IVCi has experience managing tens of thousands of video calls. We manage all components of the call, including the room, video end points, network, and video infrastructure.

IntelliNet MCS features include:

• 24/7 VNOC and help desk support for video and telepresence solutions
• Concierge-style call management
• Business-to-business video and telepresence exchange service that connects to thousands of end points around the world
• Scheduling, network monitoring, systems management, and on-site staffing
• Flexible service plans that can be customized to each customer's unique needs
• Integration with desktop and unified communications solutions

Audio Visual Solutions

The right audio visual system should do precisely what you need it to do. IVCi is uniquely qualified to design the right audio visual solution for you because of our highly trained staff, our commitment to performing thorough needs analysis and our proven methodologies that stem from years of experience.

IVCi provides full-service design-build AV integration. Our in-house staff consists of highly-trained and certified technicians and installers, CAD drawers, Crestron and AMX programmers, project managers, and quality assurance experts. We offer top-of-the -line, innovative conference room designs, many of which are created specifically for effective video conferencing meetings.

Our AV integration services include:

• Simple user interfaces for one-touch system control
• Client dedicated project management teams
• State-of-the-art testing and fabrication
• Remote diagnosis and reporting

Installation, Maintenance and Support

At IVCi we provide our customers with complete project management as part of our turnkey video conferencing installation services. Upon acceptance of our proposal, we assign a member of our experienced project management team to supervise your company's implementation. They will call you to discuss all aspects of the impending project, as well as schedule everything from the delivery of your equipment to the installation of the system by a certified technician.

Every IVCi maintenance contract provides the ability to call our dedicated technical support line. You will be able to rely on our team to help you troubleshoot and identify any issues with your video conferencing equipment system. Statistics have shown that over 95% of calls received to a video support help desk can be rectified over the phone.

Our factory-trained sales and technical staff install and support telepresence, video conferencing equipment, audio visual, and IP network projects across the country and around the world. IVCi provides clients with one point of contact for video conferencing, audio visual, and IP network sales, installation, service, management and support.

 IVCi Corporate Brochure.

 IVCi Video Conferencing (VTC) Brochure

 Click here for the IVCi IntelliNet MCS Brochure.

 Click here for the IVCi Audio Visual Overview.

 Click here for the IVCi Maintenance Overview.

 Click here for IVCi Customer Service Survey Results.

 Click here for a Buyer's Guide to Video Conferencing.

For video conferencing system pricing or additional information call 1-800-224-7083, or click here to have an IVCi Representative contact you.