Video Conferencing Maintenance Contracts (Videoconferencing)

Video Conferencing Maintenance Contracts

After your video conferencing system is successfully installed, IVCi will fully maintain the equipment — regardless of any issues that may arise. We have found that every customer has different skill-sets and needs, so we will tailor our maintenance contracts and programs to fit each organization.

Every IVCi maintenance contract provides the ability to call our dedicated technical support line.You will be able to rely on our team to help you troubleshoot and identify any issues with your video system. Statistics have shown that over 95% of calls received to a video help desk can be rectified over the phone.

You've got questions. We've got answers. Call 1-800-224-7083 ext. 2376 now with your conferencing and pricing questions, or click here to have an IVCi Representative contact you.

Maintenance Contract Options

If you do have a problem that requires equipment replacement, there are three general offerings that can be tailored to your company's needs.

  • IVCi Managed Care
    Provides access to the IVCi help desk, which is staffed by trained technical specialists who can diagnose your problem remotely. Required parts are shipped the same day (if call is received before 2pm EST, for installation by the customer).
    More >
  • IVCi Managed Care On-Site
    Includes the same services as Managed Care with the added benefit of having a technician dispatched to the customer's site the following business day, along with the required replacement equipment.
    More >
  • IVCi Audio Visual Managed Care On-Site
    For A/V integrated installations, this includes the same services as Managed Care with the added benefit of having a technician dispatched to the customer's site the following business day, along with the required replacement equipment.
    More >

At IVCi, we provide maintenance contracts and technician support throughout the entire United States, all of Europe and most of the Asia-Pacific regions.

Our factory-trained sales and technical staff install and support telepresence, video conferencing, audio visual, and IP network projects across the country and around the world. IVCi provides clients with one point of contact for video conferencing, audio visual, and IP network sales, installation, service, management, and support.

Click for the IVCi Customer Satisfaction Survey Results in PDF format. IVCi Customer Satisfaction Survey Results

PDF File Icon  IVCi Maintenance Overview Brochure

PDF File Icon  IVCi Maintenance Managed Care Brochure

PDF File Icon  IVCi Maintenance Managed Care On-Site Brochure

PDF File Icon  IVCi AV Maintenance Managed Care On-Site Brochure

For additional information regarding IVCi video conferencing and audio visual maintenance plans, please call 1-800-224-7083 ext. 2086, or use the form above right to have an IVCi Maintenance Plan Representative contact you.

Free video conferencing review.
Get a Maintenance Quick Quote!

Need a video conferencing or audio visual maintenance quote in a hurry?
Submit the brief form below or call
1-800-224-7083 ext. 2086 today!

IVCi will not sell, lease, or share your information with third parties.

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Video Conferencing (VTC)

Polycom Video Conferencing

TANDBERG Video Conferencing

Cisco TelePresence

ExStream Mobile Wireless Video Conferencing

Video Conferencing Maintenance

Polycom Maintenance

TANDBERG Maintenance

Video Conferencing Maintenance Contracts

Video Conferencing Managed Care

Video Conferencing Managed Care
On-Site

Audio Visual Managed Care On-Site

Click here to have an IVCi Representative contact you.